Razor E100 Electric Scooter - Page 5 - Answered Questions & Fixed issues

The batteries need to be charged. Even if the batteries are drain, the scooter will all ways be able to push it's own weight for a little bit. But, when you try to ride it the current draw goes up which the batteries are unable to supply because they dead. So, charge the batteries and you should be fine.

You can't change the tire it is a soild rubber tire molded to the rim. To replace it you have to buy a new rear wheel. Here is a website that sells it.

http://electricscooterparts.com/razore100.html

Replace the throttle and handlebar. You can find a throttle replacement at: electricscooterparts.com

Replace the throttle. The throttle in these scooter are very cheap and wear out quick. You can find a throttle replacement at:

electricscooterparts.com

If the chain is too long than shorten it by using a chain breaker. Or you don't have a chain breaker take the scooter to a bike or more preferable a electric scooter shop and have them do it. The problem could also be your chain tensioner check to see if it's tightening the chain.

Your problem could be one of two things. The motor could have short circuit or the components under the deck could have short circuit. The problem is, when your son ran the scooter through the puddle the water acted like a conductor. Connecting the positive and negative poles together until the water dried out(creating a short circuit). I suggest, if you're handy, to take the deck off and check for corrosion both the battery and the controller. If that's not the problem then check the motor (you're probably going to have to take it apart). Just a quick tip, be aware of everything you apart. Where it goes and how fits on there. It will make it a lot easier to put back together. Once you find the problem replace the part either by finding the replacement at razor.com or at electricscooterparts.com. If you not handy then send the scooter to razor for repair, but it might take a while to get back. Best luck.

sounds like the battery hasnt got enough juice to power motor. the battery may of had it depending on the age of battery. check battery charger to see if it is correct amperage, may not be giving full charge.

You cannot operate the scooter while it is plugged in, wait until it is fully charged

Make sure battery is freshly charged and is holding the charge would have to test battery with multi metre. If its holding its power then first i would go to the switch that you use to make the motor go.

If the battery is removable. Make sure it is correctly inserted and connected. Also, make sure any on/off switches are turned to the on position, and that you have any battery terminals or cables secure.

Please let me know if you need further assistance.

carsandcomps,

Guru, Premium Expert @ Fixya.com

The chargers are pretty fragile - I've seen several dead ones. If the light doesn't go on when you plug it in you pretty well need a new one.

When you repaired it, instead of the throttle handle activating the power to run, its stuck in the "on" position.

the batteri have mabey stay for to long whitout jus or charge. charge bi use another bateri whit same volt.check also if the charger is give power out. atlist 10% of the amps of the batteri. many chargers are eletronic and wil not carg wen they are over loded jus the batteri to charge first than jus charger.

Don't worry! Connect the cables anyway. If the scotter goes backward, then invert the cables.

try this

Hope these help - the first image is the top of the PCB

its dead they need to be recharged every time they have been used

I HAVE THE SOLUTION!! No, it's not what you're going to want to hear, but I have it nonetheless. The cheapest and easiest way you're going to fix this issue is by firmly grabbing the scooter, hoisting it directly upwards, clearing the rim and depositing it into your nearest refuse container. This is junk at its finest, brought to you from the worst in value and service, the Razor Company.

I did a little investigation into this problem as I too experienced what everyone that owns a Razor scooter does; it works for about two months, then suddenly the "battery stops holding a charge". You can Google Razor scooter issues and get page after page of this happening, along with more pages of frustrated people learning Razor won't do anything about it. But I digress.. back to the facts..

I need not repeat what I've already posted with regard to the issues surrounding my scooter, purchased Dec. '08 as a Christmas gift and not ridden (midwest snow) until the last month or two tops. So as I posted previously, it stops working and I'm assuming it's the batteries. I call my local Batteries Plus store and they say they can help. Here's where it gets interesting.

I bring in the entire scooter and charger. Let me say that I found the charger included in with my scooter.. "interesting?".. as directly underneath the red/green lights there are Chinese characters instead of English words, thus I never had any idea what these lights indicated. That notwithstanding, the test the charger on the spot and tell me it's working and is (pay attention here) 41 volts of charge. This means nothing to me at the time. I learn that testing the batteries in the scooter will take a couple days and they say they'll call with the results.

Before leaving, one of the CSR's engages me in a conversation about his identical experience with the Razor scooter he got for his kids one year prior. The circumstances mirrored everyone elses: it worked for 2 months, stopped working, he checks the batteries, replaces them, still doesn't work, he pitches it. Hearing this isn't making me feel any better.

So the weekend passes and here on Monday I get the call from Steve at Batteries Plus. Here's what he finds: There are 2 batteries in the scooter; one is at 60% of its life (this after a mere month of use) and the other is overcharged and 'swollen'. How can this be I wonder? I followed the charging instructions provided with my scooter TO THE LETTER, never leaving it charged for an extended period, etc. Well the answer is simple- the batteries for this scooter are 24 VOLT BATTERIES being charged by a charger that is outputting 41 VOLTS!! ALMOST DOUBLE THE VOLTAGE! It's overcharging the batteries and frying them out.

Steve said he removed and replaced the batteries with 2 brand new fully charged 24 volt batteries and it still didn't work. He surmised the switch that activates the motor, which is run through the charging system, was fried during its last overcharging.

Ergo, the charger included with these scooters is frying the scooters out in a very short period of time. To replace the charger, both batteries, and the switch would be more expensive than just pitching it and buying another brand new one.

This issie is Razor's fault and they should be willing to fix the issues (cue laugh track here). Go to their site and be ready to laugh at yourself for even bothering. Here's what I found. First I click the 'service/repair' tab, then am directed to the 'Razor Service Center Locater' to find the nearest service center to me to have it repaired. I entered my zip code and it said 'Sorry, no results found'. I then try my city/state, and again get 'Sorry, no results found'. Not looking good.

I then begin reading their return policy. It has a warranty that's good for 90 days from the DATE OF PURCHASE. Naturally, in my case I bought it in Dec. but since there was snow on the ground it was useless until spring; I was screwed before it even was given it's first charge. However, for the regular customer they'll find that even so, it's right at about the 2nd/3rd month when this thing takes it's final ride and as such, and through no fault of your own, your're totally screwed.

There are enough complaints on this scooter on the web that at minimum contacting the BBB is in order, and might I suggest a potential class-action lawsuit? This scooter retails still at $149, and like most of you I don't have $149 to throw in the trash every couple of months only to go and repurchase another "disposable" scooter.

So there it is. Not only are the batteries being overcharged and shot, but collateral damage to the electrical system is being done which is frying the switch that engages the motor and other things. Have your charger checked at your local Battery Plus (no charge) and you'll see they are putting out a defective product, and based on several hits on the internet they are clearly aware of it and do not care.

sounds like you dont have the extender in ..... happened to me i had t return it and get a new one or go get a new extender at a bike shop.... mine was missing when i purchased it,

Yes, Unfortunately it is a technical solution, the twist grip speed control is a potentiometer (variable resistor) other then limited the amount the twist grip is turned , the only other way to limit the speed is to add a fixed resistor to the "top" end of the "pot", lets say you want a 10% reduction and you have a 1000 ohm pot you would add a 100 resistor to the "top" of the pot, if it doesnt work correctly change the connection to the other endof the pot