Razor E100 Electric Scooter - Answered Questions & Fixed issues


First try and see if those battery were dead and try a different kind. If that doesn't work notify the person you bought it from or the store about it and ask for a trade in.

Razor E100... | Answered on Jan 29, 2019 | 2,238 views


You threw away a perfect scooter you idi0t. Needed to desulfate battery with a smart charger. M0ron.

Razor E100... | Answered on Oct 28, 2018 | 1,187 views


Then the batteries are worn out, simple as that. Just because the batteries are charged doesn't mean they accepted the charge, a common mistake. Go to ebay and you can find a replacement battery most likely/

Razor E100... | Answered on Sep 07, 2016 | 136 views


I HAVE THE SOLUTION!! No, it's not what you're going to want to hear, but I have it nonetheless. The cheapest and easiest way you're going to fix this issue is by firmly grabbing the scooter, hoisting it directly upwards, clearing the rim and depositing it into your nearest refuse container. This is junk at its finest, brought to you from the worst in value and service, the Razor Company.

I did a little investigation into this problem as I too experienced what everyone that owns a Razor scooter does; it works for about two months, then suddenly the "battery stops holding a charge". You can Google Razor scooter issues and get page after page of this happening, along with more pages of frustrated people learning Razor won't do anything about it. But I digress.. back to the facts..

I need not repeat what I've already posted with regard to the issues surrounding my scooter, purchased Dec. '08 as a Christmas gift and not ridden (midwest snow) until the last month or two tops. So as I posted previously, it stops working and I'm assuming it's the batteries. I call my local Batteries Plus store and they say they can help. Here's where it gets interesting.

I bring in the entire scooter and charger. Let me say that I found the charger included in with my scooter.. "interesting?".. as directly underneath the red/green lights there are Chinese characters instead of English words, thus I never had any idea what these lights indicated. That notwithstanding, the test the charger on the spot and tell me it's working and is (pay attention here) 41 volts of charge. This means nothing to me at the time. I learn that testing the batteries in the scooter will take a couple days and they say they'll call with the results.

Before leaving, one of the CSR's engages me in a conversation about his identical experience with the Razor scooter he got for his kids one year prior. The circumstances mirrored everyone elses: it worked for 2 months, stopped working, he checks the batteries, replaces them, still doesn't work, he pitches it. Hearing this isn't making me feel any better.

So the weekend passes and here on Monday I get the call from Steve at Batteries Plus. Here's what he finds: There are 2 batteries in the scooter; one is at 60% of its life (this after a mere month of use) and the other is overcharged and 'swollen'. How can this be I wonder? I followed the charging instructions provided with my scooter TO THE LETTER, never leaving it charged for an extended period, etc. Well the answer is simple- the batteries for this scooter are 24 VOLT BATTERIES being charged by a charger that is outputting 41 VOLTS!! ALMOST DOUBLE THE VOLTAGE! It's overcharging the batteries and frying them out.

Steve said he removed and replaced the batteries with 2 brand new fully charged 24 volt batteries and it still didn't work. He surmised the switch that activates the motor, which is run through the charging system, was fried during its last overcharging.

Ergo, the charger included with these scooters is frying the scooters out in a very short period of time. To replace the charger, both batteries, and the switch would be more expensive than just pitching it and buying another brand new one.

This issie is Razor's fault and they should be willing to fix the issues (cue laugh track here). Go to their site and be ready to laugh at yourself for even bothering. Here's what I found. First I click the 'service/repair' tab, then am directed to the 'Razor Service Center Locater' to find the nearest service center to me to have it repaired. I entered my zip code and it said 'Sorry, no results found'. I then try my city/state, and again get 'Sorry, no results found'. Not looking good.

I then begin reading their return policy. It has a warranty that's good for 90 days from the DATE OF PURCHASE. Naturally, in my case I bought it in Dec. but since there was snow on the ground it was useless until spring; I was screwed before it even was given it's first charge. However, for the regular customer they'll find that even so, it's right at about the 2nd/3rd month when this thing takes it's final ride and as such, and through no fault of your own, your're totally screwed.

There are enough complaints on this scooter on the web that at minimum contacting the BBB is in order, and might I suggest a potential class-action lawsuit? This scooter retails still at $149, and like most of you I don't have $149 to throw in the trash every couple of months only to go and repurchase another "disposable" scooter.

So there it is. Not only are the batteries being overcharged and shot, but collateral damage to the electrical system is being done which is frying the switch that engages the motor and other things. Have your charger checked at your local Battery Plus (no charge) and you'll see they are putting out a defective product, and based on several hits on the internet they are clearly aware of it and do not care.

Razor E100... | Answered on Feb 27, 2015 | 1,554 views


Your scooter is dying the slow death that all Razor scooter owners are suffering. See my related post on this. Anyway, here's the deal..

I HAVE THE SOLUTION!! No, it's not what you're going to want to hear, but I have it nonetheless. The cheapest and easiest way you're going to fix this issue is by firmly grabbing the scooter, hoisting it directly upwards, clearing the rim and depositing it into your nearest refuse container. This is junk at its finest, brought to you from the worst in value and service, the Razor Company.

I did a little investigation into this problem as I too experienced what everyone that owns a Razor scooter does; it works for about two months, then suddenly the "battery stops holding a charge". You can Google Razor scooter issues and get page after page of this happening, along with more pages of frustrated people learning Razor won't do anything about it. But I digress.. back to the facts..

I need not repeat what I've already posted with regard to the issues surrounding my scooter, purchased Dec. '08 as a Christmas gift and not ridden (midwest snow) until the last month or two tops. So as I posted previously, it stops working and I'm assuming it's the batteries. I call my local Batteries Plus store and they say they can help. Here's where it gets interesting.

I bring in the entire scooter and charger. Let me say that I found the charger included in with my scooter.. "interesting?".. as directly underneath the red/green lights there are Chinese characters instead of English words, thus I never had any idea what these lights indicated. That notwithstanding, the test the charger on the spot and tell me it's working and is (pay attention here) 41 volts of charge. This means nothing to me at the time. I learn that testing the batteries in the scooter will take a couple days and they say they'll call with the results.

Before leaving, one of the CSR's engages me in a conversation about his identical experience with the Razor scooter he got for his kids one year prior. The circumstances mirrored everyone elses: it worked for 2 months, stopped working, he checks the batteries, replaces them, still doesn't work, he pitches it. Hearing this isn't making me feel any better.

So the weekend passes and here on Monday I get the call from Steve at Batteries Plus. Here's what he finds: There are 2 batteries in the scooter; one is at 60% of its life (this after a mere month of use) and the other is overcharged and 'swollen'. How can this be I wonder? I followed the charging instructions provided with my scooter TO THE LETTER, never leaving it charged for an extended period, etc. Well the answer is simple- the batteries for this scooter are 24 VOLT BATTERIES being charged by a charger that is outputting 41 VOLTS!! ALMOST DOUBLE THE VOLTAGE! It's overcharging the batteries and frying them out.

Steve said he removed and replaced the batteries with 2 brand new fully charged 24 volt batteries and it still didn't work. He surmised the switch that activates the motor, which is run through the charging system, was fried during its last overcharging.

Ergo, the charger included with these scooters is frying the scooters out in a very short period of time. To replace the charger, both batteries, and the switch would be more expensive than just pitching it and buying another brand new one.

This issie is Razor's fault and they should be willing to fix the issues (cue laugh track here). Go to their site and be ready to laugh at yourself for even bothering. Here's what I found. First I click the 'service/repair' tab, then am directed to the 'Razor Service Center Locater' to find the nearest service center to me to have it repaired. I entered my zip code and it said 'Sorry, no results found'. I then try my city/state, and again get 'Sorry, no results found'. Not looking good.

I then begin reading their return policy. It has a warranty that's good for 90 days from the DATE OF PURCHASE. Naturally, in my case I bought it in Dec. but since there was snow on the ground it was useless until spring; I was screwed before it even was given it's first charge. However, for the regular customer they'll find that even so, it's right at about the 2nd/3rd month when this thing takes it's final ride and as such, and through no fault of your own, your're totally screwed.

There are enough complaints on this scooter on the web that at minimum contacting the BBB is in order, and might I suggest a potential class-action lawsuit? This scooter retails still at $149, and like most of you I don't have $149 to throw in the trash every couple of months only to go and repurchase another "disposable" scooter.

So there it is. Not only are the batteries being overcharged and shot, but collateral damage to the electrical system is being done which is frying the switch that engages the motor and other things. Have your charger checked at your local Battery Plus (no charge) and you'll see they are putting out a defective product, and based on several hits on the internet they are clearly aware of it and do not care.

Razor E100... | Answered on Feb 27, 2015 | 5,064 views


I purchased my Batteries on E-Bay.
Make sure the Batteries they offer come with a Square Trader Warranty.

Purchased from Roanoke, Virginia ID hcbaker

Razor E100... | Answered on Feb 13, 2015 | 89 views


Could be the battery.
Put the Scooter on a block so the rear tire is raised. Remove the standing plate to reveal the battery compartment.
Charge the Unit completely

1. Using a multimeter measure the voltage across the batteries. If the voltage is below 20 volts batteries are dead - Replace batteries.
2. Now for a running test. Turn the throttle and spin the rear tire to preform a kick start. Still measuring the voltage. If the voltage is Below 20 volts or if the voltage drops quickly batteries are dead - Replace batteries.
3. If the voltage is remaining around 24 volts for a long period - then you could have connector problems, clean and tighten all connectors.
I use a fiberglass electronic cleaning brush, as contact cleaners leave residue that interfere with electrical connections.

The control module is simple and can be replaced with only a 24 volt relay without the kick start feature or Brake. If you want the brake then you can use two 24 volt relays still no Kick Start.

For those of you who know electrical, below is circuits I developed to replace the controller. This diagram will also give you a better understanding on the Razor circuit.

NOTE : This is not a schematic diagram of the Razor E100 Control Module. I designed this circuit. for my Great Nephew's Scooter.

1. The Brake is a normally closed switch that opens when you squeeze the Brake handle.
2. The throttle is two normally open switches that close when you turn the throttle.
3. The Kick Start circuit is described in the Diagram below.
4. The resistors values may need to be tweaked for best performance.
2a0b7f10-2c7e-4ffc-b7d7-ab4ce6d1545e.jpg

Razor E100... | Answered on Feb 13, 2015 | 166 views


Put in a new battery

Razor E100... | Answered on Feb 12, 2015 | 77 views


The E100 is a Kick Start scooter, the Rear Wheel has to be Spun for it to start. This scooter will not start from a motionless position.

Could be the battery.
Put the Scooter on a block so the rear tire is raised. Remove the standing plate to reveal the battery compartment.
Charge the Unit completely

1. Using a multimeter measure the voltage across the batteries. If the voltage is below 20 volts batteries are dead - Replace batteries.
2. Now for a running test. Turn the throttle and spin the rear tire to preform a kick start. Still measuring the voltage. If the voltage is Below 20 volts or if the voltage drops quickly batteries are dead - Replace batteries.
3. If the voltage is remaining around 24 volts for a long period - then you could have connector problems, clean and tighten all connectors.
I use a fiberglass electronic cleaning brush, as contact cleaners leave residue that interfere with electrical connections.

See my other posts for E100

Razor E100... | Answered on Feb 09, 2015 | 181 views


You can get replacement batteries from here http://bit.ly/1gaD7Qf . Watch the video below to see how to replace them in any razor scooter. You can use your current wires to save up some money.

Razor E100... | Answered on Dec 22, 2014 | 262 views


I would clean and tighten all connections inside the battery compartment. I use a eurotool fiberglass brush. it cleans the connections without damaging the connections. A pair a needle nose pliers to tighten the space lug connectors.

You may need to replace the circuit breaker as they do wear out.

To Find a replacement on the web browser search line type"Razor E100 Circuit Breaker replacement".

The Circuit Breaker can be found for about $5.99.

Because of the high current draw and weather (meaning kid like pud puddles, snow and Ice) they don't have long wear lives .

Razor E100... | Answered on Dec 05, 2014 | 453 views


DON"T bypass the breaker, This COULD LEAD TO A CATASTROPHIC MELTDOWN or EVEN, FIRE".

If you want a replacement circuit breaker they are available online for under $10.00.
Just type "Razor E100 Circuit Breaker replacement" in Browser Search.

The Item you want to replace is a 7 Amp DC Circuit Breaker.
the cost is around $5.99.

Do not under any circumstances operate the scooter without circuit protection!

Razor E100... | Answered on Dec 05, 2014 | 343 views


There is a reset button by the on/ off toggle switch I believe. Also, the e100 needs to be pushed to about 2.5 mph before it will go on its own power.

Razor E100... | Answered on Dec 02, 2014 | 359 views


I am not familiar with how scooters run specifically but I would bet the motor does disengage seeing how it is electric.

Razor E100... | Answered on Nov 30, 2014 | 61 views


The battery can be recharged only so many times before it is no longer usable. You probably need a new battery. It runs with no load because it does not need much current (amperage). With a load it needs a lot more current than the battery can actually put out. The charger brings the voltage of the battery back up to normal but the current is not there due to a worn out or defective battery.

Razor E100... | Answered on Nov 04, 2014 | 148 views


These are the instructions for adjusting the chain. They are taken directly from the manual available at http://ep.yimg.com/ty/cdn/razorama/e100e200e300manual.pdf

To adjust the chain:
1. Loosen the axle
2. Loosen the brake anchor (this is attached with the small bolt in the long slot on the left side of the rear fork)
3. Tighten the tension adjusters on the axle 1/8 to 1/4 turn to tension the chain. Tighten both adjusters the exact same amount to maintain the wheel alignment.
Note: this system of adjusters is common to motorcycles and BMX
bicycles so I your are not familiar with it, if you know anyone who is,
they would not have a problem adjusting it for you.
Chain tension: The chain should be "just not-quite snug" in other
words, not taut or sloppy loose. BE CAREFUL NOT TO ADJUST TOO TIGHT. The tensioning system can easily impart too much tension and snap the chain or bend the motor output shaft. Turn the adjusters 1/8 to 1/4 turn at a time and recheck the tension each time.
4. Once the tension is good, tighten the axle and brake anchor bolt. Test run the scooter. Readjust as needed.




















Razor E100... | Answered on Nov 02, 2014 | 635 views


Sounds like the throttle is stuck in the full position. Can you adjust the throttle to other positions ? There should be a spring to return the throttle to a "off" position - and then you will have to twist to make it go. The spring may be missing.

Razor E100... | Answered on Oct 26, 2014 | 162 views


Could be the battery.
Put the Scooter on a block so the rear tire is raised. Remove the standing plate to reveal the battery compartment.
Charge the Unit completely

1. Using a multimeter measure the voltage across the batteries. If the voltage is below 20 volts batteries are dead - Replace batteries.
2. Now for a running test. Turn the throttle and spin the rear tire to preform a kick start. Still measuring the voltage. If the voltage is Below 20 volts or if the voltage drops quickly batteries are dead - Replace batteries.
3. If the voltage is remaining around 24 volts for a long period - then you could have connector problems, clean and tighten all connectors.
I use a fiberglass electronic cleaning brush, as contact cleaners leave residue that interfere with electrical connections.

The control module is simple and can be replaced with only a 24 volt relay without the kick start feature or Brake. If you want the brake then you can use two 24 volt relays still no Kick Start.

For those of you who know electrical, below is circuits I developed to replace the controller. This diagram will also give you a better understanding on the Razor circuit.

NOTE : This is not a schematic diagram of the Razor E100 Control Module. I designed this circuit. for my Great Nephew's Scooter.

1. The Brake is a normally closed switch that opens when you squeeze the Brake handle.
2. The throttle is two normally open switches that close when you turn the throttle.
3. The Kick Start circuit is described in the Diagram below.
4. The resistors values may need to be tweaked for best performance.
2a0b7f10-2c7e-4ffc-b7d7-ab4ce6d1545e.jpg

9bb9bd63-6f5e-4715-b9bc-b848770fbab4.png

Razor E100... | Answered on Jul 28, 2014 | 233 views


Replace the Red Illuminated Light On/Off SPST Rocker Switch 15A/250V 30A/125 - Switch number SWT-102050 should be available
at most scooter repair stores or online scooter repair for about $6.00.

Black wire goes to the Brass terminal lug. when removing the wires mark the location as Top, Center and Bottom and place the Black wire on top with the brass terminal.

to Search Online Type 'scooter repair SWT-102050' you will see a multitude of choices

Razor E100... | Answered on Jul 28, 2014 | 403 views

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