Top 20 Motorola Mobility Droid RAZR HD Questions & Answers

Hi Devin, In the link below you will find some steps so you can fix your phone. What should do if my DROID 4 freezes locks up displays blank or black... Regards, Maya Motorola Support

Go to the "SETTINGS" app on your phone. Toward the bottom of the "SETTINGS" menu you should see "ABOUT PHONE " or "SYSTEM UPDATE" (You may see both options). If you see the "SYSTEM UPDATE" option, tap on it, if an update is available for your phone, You will be given the appropriate options to download and install it. If you do not see the "SYSTEM UPDATE" option, then tap on "ABOUT PHONE" then tap on "CHECK FOR SYSTEM UPDATES", if an update is available for your phone, You will be given the appropriate options to download and install it.

Try taking the battery out and replacing it back.

TRY WWW.FREEDOMPOP.COM I HAVE USED IT FOR OVER A YEAR NOW.

Warren You could call Verizon and ask. Some people use Check your ESN IMEI MEID free and instantly with Swappa to check for Clean ESN but it isn't guaranteed. Mark Motorola Support

Mark Would like to help but need some more specifics on what is wrong with your Droid Turbo. Mark Motorola Support

Contact your Service provider for the PUK code. Mark Motorola Support

Hi Anonymous, The first step is to perform a Force Reboot, please press and hold the power key + volume down key for 10 seconds. If the issue persists after this, please contact our support team so they can provide you extra assistance. You can contact them here: https://motorola-global-portal.custhelp.com/app/mcp/service Regards, Gaby Motorola Mobility

Have you ensured that they are not synced to the cloud? Are they saved to the SD Card? Remove the SD Card and insert it in another phone to see if your pictures are there. Mark Motorola Support

Your going to have to hard reset the phone and lose all your data. Hold turn on the phone by holding down the power and volume buttons.

That's awful but if you've been locked out of your phone, this instructions will help you out How do reset my DROID RAZR HD MAXX HD Regards Memo Motorola Support

Tracy When you go to your own profile home, it should be on the far left under your profile picture and information details. It is dynamic so if you had slide to the side it might be displaying something different, move it around to ensure you are looking at the very beginning Memo Motorola Support

Hold Power button and down volume to force shut off phone. Mark Motorola Support

This software may assist you: Where can download the USB drivers for my device Mark Motorola Support

It may be best if you go to http://forums.motorola.com and post this there. mark motorola support

Do you need to have an app that it has to be connected to?

Allow me to send you the link for the manual of the Droir Maxx from our Motorola Website: https://motorola-global-portal.custhelp.com/ci/fattach/get/675626/1377023528/redirect/1/filename/68017543001A.pdf

Try to charged it for 5-6 hours and then try to power on. Mark Motorola Support

In order to isolate the problem and verify why your phone is not working you can try to follow the troubleshooting steps provided in our Motorola Website: Motorola Support Find Answers Motorola Mobility Inc If this does not resolve the problem, you can contact us directly trough this link: Motorola Support Find Answers Motorola Mobility Inc

You can try to clear the cache of the phone to see if these helps you. You can check the instructions trough the link: Clear Cache Partition on my device