NorStar M7310 Phone - Answered Questions & Fixed issues

Are u resetting the password of the right mailbox?

You cannot change the active message. Make it inactive, change it, then make it the active message.

Pulling the KSU power cord for 30 secs will reboot it, if that's all you want to do. Not the phone set, the central box. Or do you want to re initialize the entire system? If so you will have to reconfigure everything. Is that what you really want to do?

Press the feature button then *0 then press an intercom button.

You don't change the phone time, you need to change the system time for all phones on the system. Norstar How to program phone how to program voice mail features for...

You need to know what extension is causing the forward directly to voice mail. Chances are that this extension has ringing lines programmed to it and the forward on busy is to voice mail. ANY PHONE THAT HAS RINGING LINES SHOULD NOT BE SET TO FORWARD ON BUSY. If they happen to be on the phone when a call comes in it will go straight to their personal mailbox.

motherboard power pin not working and green light not working...and power light ont open...

feature 983it will say log- press 1020000it will say password-under that it says reset-push that soft key!! press release.default will be 0000 once you access voicemail(981)

Unless you have the old one, do you?

Try Feature #85.

yes

The M7310 will display "Message for you" on the LCD screen when you have a message, provided that the Voice Mail system is configured to provide indication to the phone.

The exact steps to do this will depend on what kind of Voice Mail system you are using on your Nortel PBX.

These buttons are just caps. They should just come off with a little prying force from one of the sides.

To reset your voice mail password,on press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Go to settings and change it..Find the Correct instructions in User Manual.

Unfortunatly Nortel system phones cannot work wireless with the exception of thier wireless set which still require a jack/port for the base unit.

To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000. 1020000 if you have 3 digit intercom numbers. Once that's done you can go into admin programming to default your password back to 0000.

yup, You press feature *1, press the shift key, press the button you wish to program the new number on, enter the new number, and press ok

Try this - keep the handset in the cradle and press:
"Feature 9 8 2", the system will prompt you for a password.
The default password is: "O P E R A T O R"
Scroll through the items by pressing "Next".
The "Answer Lines" should be changed to N(o) to stop the Auto Attendant from answering. You will need to wait at least 2 rings for the system to process the Caller ID info & display it on the phone.
Good Luck!

Most likely, the switchhook button (under the handset) is in need of repair. Have a qualified repair shop repair or refurbish the phone.