NorStar T7316E Corded Phone - Page 9 - Answered Questions & Fixed issues

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I need to change the main greeting for a Norstar

To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. Once you have entered the password you will see 3 selections you can make .Use the three soft keys under the display and select AA (auto Attendant). Next, press greeting and greeting again. Next, it'll ask for the greeting number your probably working with greeting 1. Press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished
7/21/2010 10:23:01 PM • NorStar T7316E... • Answered on Jul 21, 2010 • 1,011 views
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Nortel T7316e need to change extention # on phone

You can go to any T7316e phone and do this , press feature 983 when you see log on the screen enter 102 0000 to log on with or 12 0000 this is the default admin password for the voice mail system . it depends if you have a 3digit extension of 2 digit . when you get in you will see three options on the screen above the three buttons , from left to right it will be mbox aa and other press the mbox button then it will give you three more options again from left to right they will be add delete and change press change , it will ask for the extension number , enter the number of your extension . the thing it will ask you is if you want to reset the password , press yes and the press the the red rels button your password is now reset to 0000 . good luck .
7/17/2010 6:32:03 AM • NorStar T7316E... • Answered on Jul 17, 2010 • 3,276 views
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Outgoing voicemail message won't change

You need a technician on-site to review the voicemail system programming and make the necessary changes.
7/16/2010 3:23:51 PM • NorStar T7316E... • Answered on Jul 16, 2010 • 261 views
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Inactive error keeping me from getting voice mail

Are you Dialing Feature 983 to Log in?....

Sometimes just by powering down the VM for about 5 Minutes and Powering up again resets the programme... BUT do not try the Feature 983 code for around 10 minutes after powering up. (depends on how much memory the VM is using)
7/1/2010 10:56:46 AM • NorStar T7316E... • Answered on Jul 01, 2010 • 218 views
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Trying to make a conference call

To make a conference call, place your first caller on hold, call your second party (either internal or external) press your conference button or feature 3, and press the line of the person you originally placed on hold
6/30/2010 9:13:00 PM • NorStar T7316E... • Answered on Jun 30, 2010 • 230 views
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Voicemail box is loocked

To reset your voice mail password, press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000
6/23/2010 11:37:48 PM • NorStar T7316E... • Answered on Jun 23, 2010 • 520 views
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Nortel T3716E send calls to voicemail HELP!

Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished
6/20/2013 12:41:11 AM • NorStar T7316E... • Answered on Jun 20, 2013 • 1,796 views
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Locked out of voicemail on T7316E. The code

retirar senha do telefone zte mod x760
6/23/2010 12:22:03 AM • NorStar T7316E... • Answered on Jun 23, 2010 • 550 views
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My co worker is retrieving his voicemail but it

The time and date that the message was recieved should be on the display.
6/15/2010 2:11:15 AM • NorStar T7316E... • Answered on Jun 15, 2010 • 104 views
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I have the T7316E system and one of teh extensions

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344. When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished
6/13/2010 4:32:10 AM • NorStar T7316E... • Answered on Jun 13, 2010 • 751 views
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T7316 Change recording of Company Directory

To re-record the main greeting on most Nortel voicemails, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.
6/18/2013 9:52:07 PM • NorStar T7316E... • Answered on Jun 18, 2013 • 2,163 views
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Somehow the display was turned off while

Did you turn it off or just reduce the contrast? Try Feature *7 and use the UP DOWN key or dial 5 and see if the display comes back.
6/7/2010 3:07:58 PM • NorStar T7316E... • Answered on Jun 07, 2010 • 105 views
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One line is always in use

First, do you have DSL on the third line? If the DSL is on that line you need to check the line for filters. Make sure there is a filter on the main line out from the DSL modem.

Next check your fax machine, credit card machine, alarm, computers and anything else you may have on that line. Any of these devices may be keeping the line off hook.

Now remove all of the phones and try to get one working. You may have a shorted line in the phone room or a pinched wire. Replace any wire you can to see if you can get one phone working. If you can't get one working then you should call a technician to check the phone room.

If you get one working then add the second and so on, testing everything each time you add one.
6/2/2010 12:37:27 AM • NorStar T7316E... • Answered on Jun 02, 2010 • 138 views
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Time Display

Changing the time on a Norstar system must be done using a display phone. Using a M7310, M7324, or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___"
12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key
5/21/2010 11:34:13 AM • NorStar T7316E... • Answered on May 21, 2010 • 569 views
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How do you change names on a Nortel T7316 phone?

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished
7/29/2011 2:32:03 PM • NorStar T7316E... • Answered on Jul 29, 2011 • 4,388 views
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Dont know password - Mail Box Locked Norstar

Try below
You will need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.
5/10/2010 4:30:54 PM • NorStar T7316E... • Answered on May 10, 2010 • 1,443 views
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No Dail tone on Line 2

It's a good bet that the line is dead before it comes into the building. Call your service provider and start a trouble ticket.
5/5/2010 6:32:02 PM • NorStar T7316E... • Answered on May 05, 2010 • 209 views
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MAILBOX LOCKED - HOW DO I UNLOCK IT

5/5/2010 11:02:16 AM • NorStar T7316E... • Answered on May 05, 2010 • 567 views
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I am trying to change the out going message

To re-record the main greeting, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.
5/3/2010 11:47:36 AM • NorStar T7316E... • Answered on May 03, 2010 • 312 views
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