Top 20 Weiser Lock Powerbolt 1000 Lock Questions & Answers

lock mechanism is probably not assembled correctly and is jamming the knob

there is a little black jumper on two of three pins near the top of the circuit board. Set it on the right or left and center pins depending on left or right opening.

Try with your door open. Also be sure that you can operate it by hand. If not, the motor can't move it either. Facing the outside of the door, if the hinges are on the right, it's a right-hand door.

Have you checked the troubleshooting steps in this installation guide. Looks like the travel of bolt is not enough. http://www.weiserlock.com/PDFs/install_sheets/pb_eng_install.pdf

Ebay or weiser is where i got one

You need a new keypad i had the same problem and when you replace it dont push too hard next time it wears the button out

So. The door jumper direction jumper was lost during a renovation please where I can buy a replacement

Yes, it does work in reverse. For more information make sure to read this: Schlage Connect vs Kwikset Kevo

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed. http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

The Weiser brand and Kwikset brand Powerbolt are identical, so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxChange the batteries with fresh brand-name batteries before you reprogram!

Weiser has a one year warranty against electronic malfunction and a lifetime warranty against mechanical and finish problems. Yours sounds like a mechanical problem.You can review their warranty and contact them for further assistance from this link:http://www.weiserlock.com/CustomerService/WarrantyInfo/Powerbolt.aspxGood luck!

To determine why your lock is beeping abnormally, please follow these steps: Take out batteries and unplug powerstrip. Let it sit for 1 minute, then put the batteries back in and wait another minute. If it does not beep, the keypad needs to be replaced (17733-1). If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).Navigate to the complete page that I cut this from by cutting and pasting this link into your browser search bar:http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspxThen go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.Be prepared to find the replacement costs to be expensive enough to warrant considering a new lock altogether. Personally, I've seen enough problems with the Powerbolt on this website to make me consider buying almost anything but! I think that Schlage makes a pretty good product.

If your lock is new and defective, you should have no problem getting a replacement. However, before you do, make sure of three things:Does the lock cycle properly with the door open but now when closed? If so, you are experiencing a mechanical bind between the door and the door jamb.Is the lock "handed" properly? There is a jumper located internal of the lock with three pins; the jumper is across two of them. This controls whether the lock is installed for use with a door whose hinges are at the right or left as you face it. ( right-hand or left-hand opening).You may need to move the jumper from across pins 1 & 2 to across pins 2 & 3 or vice versa because it may be "backwards" for the way you have it installed.Thirdly,I recommend that you go through the installation programming process,beginning with removing & reinstalling the batteries to assure they are installed correctly. You will find it here:http://www.weiserlock.com/PDFs/instructions/Electronics/Powerbolt.pdfA note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:http://get.adobe.com/reader/If all else fails, you can contact at the number listed at the top of the instruction sheet.One final note: I have seen far more problems with the Powerbolt listed here than any other electronic lock. Just sayin'. Good luck!

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/

Why is my Powerbolt 1000 unit beeping? To determine why your lock is beeping abnormally, please follow these steps:

1. Take out batteries and unplug powerstrip.
2. Let it sit for 1 minute, then put the batteries back in and wait another minute.
3. If it does not beep, the keypad needs to be replaced (17733-1).
4. If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).

Contact Customer service from here:http://www.weiserlock.com/CustomerService/ProductSupport/SupportContact.aspxGood luck!

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/Good luck!

Since your question is somewhat cryptic, I urge you to contact Weiser Customer Support directly.Here is there contact page, which depends on where you live:http://www.weiserlock.com/CustomerService/ProductSupport/SupportContact.aspxGood luck.

Remove the cover. On the right hand side under the batteries you will notice that it says "Door Direction Jumper". If the jumper is located across prongs 1 & 2, move it to prongs 2 & 3, or vice versa. This controls the direction of the operation which makes the lock universal to doors with the hinges to the right or to the left.

The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspxNotice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:http://get.adobe.com/reader/Good luck--and please provide feedback if this helps!