20 Most Recent Saniflo SaniPlus-Round SaniPlus Macerator Toilet with Round Bowl - Page 4 Questions & Answers

Hi. In my opinion the perfect height it's 7.5 foot

have saniplus and the discharge elbow keeps blowing off and spraying a mess. What is causing this to possibly build pressure and burst? I have cleaned out pump and return valve flap is working freely. Please help

The toilet that the Saniplus uses is a rear discharge toilet, the spigot is 3" ID and 4" OD from center line of spigot of the toilet to the floor is 7 1/2". If the toilet you chose has those dimensions then it will work ok.

Yeah most likely the float switch may be stuck in the on position. Remove the pump out the back of the toilet, pry open the lid using a flat head screwdriver, remove 2 or 3 screws from front and back of pump casing, remove the motor and pressure chamber out the top as one piece, place it on a work bench, the pressure chamber is the white casing where the power cord comes out the top. There is a black rubber membrane at the bottom of the pressure chamber, inspect it and make sure is not warped or that there are no solids build up at the bottom.

That means that somehow water got inside the pressure chamber which is where all the electrical components are, if it senses water it will trip the GFI and the unit will shut off completely. You may have to replace the whole pressure chamber since water may have corroded the electrical components.

Typically the lid seal has an opening all around the center and it must face up and fit inside the lid, once is fitted inside the lid cover, lubricate the bottom of the lid seal with soapy water and place it on top of the pump casing. Then apply pressure at the side tabs to snap the lid back in place, note that you may have to use a big C-Clamp to be able to put the lid back on.

Definitely there is an obstruction on the blade or impeller inside the pump casing. Pry open the lid using a flat head screwdriver and remove the motor with pressure chamber out of the pump csing as one piece. Once the motor is out inspect the blade (on top of motor) and the impeller which is at the bottom of the motor. Also the starting capacitor may have seized up. If the capacitor goes bad it tend to hum and not pump any waste out.

Most likely the float swithc could be stuck in the on position. Which pump model do you have?

Check the top lid of the pump casing. There is a 1/2" hole on top which must be kept plugged or seal capped. If left open odor tends to emmitt from there. Also check for any loose connections or waste leak at the bottom of the pump casing or the bowl.

I would suggest that you call technical support at Saniflo.

There could be a blockage on the blade or impeller. You will have to open up the unit to inspect it.

The Saniplus works on a pressure chamber ((float switch) i suggest that you remove all the piping attached the unit, remove the pump completely out the back of the toilet, pry open the lid using a flat head screwdriver, remove 2 or 3 screws from front and back of pump casing. Then the motor with pressure chamber can be lifted out the top of the casing as 1 piece. The pressure chamber is a white casing attached to the motor and where the power cord comes out the top. At the bottom of the pressure chamber you will find a black rubber membrane, it might be warped or solids could be build up at the bottom not allowing it to shut off. If you need to order parts you will have to call Saniflos hotline.

The pump will have to be removed completely out the back of the toilet, then the lid must be pried open, the blockage might be on the blades or the impeller which is at the bottom of the motor. Also inspect the discharge pipe for any blockages.

If the unit is making a loud noise then there could be an obstruction in the blade or impeller, you will have to pry open the lid using a flat head screwdriver and then remove the motor out of the casing, the blade is on top of the motor and the impeller is at the bottom of the motor.

Saniflo recommends using any cleaning products that does not contains bleach or chlorine such as liquid lysol, Mr. clean or simple green. Also Saniflo sells a descaler that is designed to clean the inside of pump casing.

You will need to get into the pump float area and there should be a float ball that can be adjusted. So the answer is yes.

Your drain line is clogged. need to find the clean out on your drain lines and snake it out. If tou don't have a clean out , you have to go through the vent stack on the roof.

About leak, it may be that the washers are worn out, or you might have the nut too tight.

If the pump isn't working, the length or height of the installation is over the specification, or there are too many bends/elbows or the pump chamber is blocked. First try to check this and the right position and installation of the components (click over image)...



Additionally, I suggest check the troubleshooting section in the user manual: saniflo.co.uk/Downloads.

Keep us updated.

I won't suggest you to try to fix this problem yourself as you may do more damage to it. Kindly contact (904) 724-7211 or visit 8850 Corporate Square Court Jacksonville, FL 32216 for hiring an expert plumber.