Moen 7437 Chateau Single Hole Kitchen Faucet with Side Spray Chrome... - Answered Questions & Fixed issues

That's easy! My husband is a plumber. he says u have to take the lever off. Point the tip of the lever down and put back on. There's a little ledge of plastic that u have to get the metal handle on. It's difficult to explain!

From Moen's trouble shooting discussion:

Typical Cause

Debris or an obstruction in the balancing spool is causing it not to move freely within its housing. In some models, a lack of pressure feeding the hot and cold will be the cause. The valve also may need to be calibrated.

Solution

First, verify the hot water system in the home is operational. Second, it is essential to identify the model of your faucet. Please view our Find Your Product section to determine your model. For Posi-Temp models: The 1222 cartridge would need to be replaced and the valve body would need to be flushed and cleaned. For Moentrol models: Inspect the 1423 balancing spool. This will appear on the front of the valve body, either to the right or above the cartridge. It will look similar to a large flat head screw, and it will be brass in color. A large flat-bladed screwdriver can be used to unscrew the balancing spool from the valve. There will be a spool inside this piece, and it needs to move freely inside of its shell. If the spool does not move freely, then the 1423 balancing spool will need to be replaced. For ¾" ExactTemp models: Note: For ½" ExactTemp valves refer to original service manual

1. Verify the shut off valves (check stop kit) are in the open position. This will be a screw in the center of the check stop kit. These should be unscrewed counter-clockwise.
2. Check to see if the hot and cold lines are reversed. If the supply lines are accessible, feel the temperature of the pipes. The cold supply must be connected to the cold (right) side of the valve, and the hot supply must be connected to the hot (left) side of the valve. If this is the case, the valve will need to be reinstalled. Note: The cartridge cannot be reversed to correct this issue.
3. The cartridge would need to be calibrated. Instructions on calibration can be obtained via the ExactTemp Service Manual in our Literature Center.

Note: When calibrated properly, the ExactTemp valve should provide a range of temperature of 80 to 120 degrees Fahrenheit. For ioDigital models:

1. Verify the shut off valves are in the open position. These will vary depending on your ioDigital model.
2. Remove the valve inlet screens and inspect for any debris. The water supply will need to be shut off, and then the black nut on the inlets can be unscrewed to remove the inlet screens. Rinse off any debris that may be on these screens and reinstall.

For standard valve models:

1. Check to see if there are shut off valves installed with the unit. Verify these valves are opened all the way.
2. The cartridge (for one-handle faucets) or cartridges (for two-handle faucets) would need to be removed (or replaced) and the valve body would need to be flushed and cleaned.

https://www.moen.com/customer-support/faq#/cat-troubleshooting

you may need to get the moen cartridge puller,either moen brand, or brass craft, they can be tough to pull some time's

sounds like a blockage in spout

Download the instructions.

you cartridge is going bad. o-ring probably has been damaged from cacium deposits just need to replace cartridge.

Check the cutoff valve under the sink to be sure it's fully on. If it is then the cartridge in the faucet may need to be cleaned or replaced.

Hi, It's just under pressure. You may want to turn off the water valve. Remove the supply line,let line drain if possible. Pull up on valve to remove.

the white plastic clip needs to be removed. squise the clip together and push it out at the same time should come out fairly easy, then just pull the black piece off.

Hi, I have the exact same problem! The gray plastic washer has popped out from between the plate and the brass groove below the washer! I can't for the life of me get it back under there. Because it's sitting too high, the handle doesn't fit and the metal plate is loose.Please help!

turn off water remove handle and check retaining nut remove cartridge and check o-rings for damage or replace replace and tighten cartridge check for leak

Hi, my expertise is in plumbing, so excuse the grammer/spelling /punctuation.
The anerw too your problem lies in a rental store, you need a winch too pull the whole sink out of the counter and dicard!! Not really,, just a joke. On Moen faucets,, high end most have a set screw in the handel itself,, the older ones had a small plastic red and blue round plug right on the base of the handel itself identifying the hot/left and cold/right while hiding access and sealing from dirt and **** the set screw, yours my be brushed satin, pry this plug with a small screw driver "pocket type" being careful not to mare the finish, though this is not always easy or possible depending on the years it has been there, it will come out and give you acess to the screw, most likely an allen wrench. spray a bit of WD-40 into the hole and let it sit about 1/2 an hour then in a first counter clock fashion turn the set screw a couple of turns this will lossen it and the clockwise tighten it down,,,That should, "FIX YA!!

Go to this website and you can download an instruction manual for this faucet. Good Luck! http://www.moen.com/chateau/chrome-one-handle-low-arc-kitchen-faucet/_/R-CONSUMER%3A7437

The hot side sounds like it has some junk in the hot side blocking the hot water from coming through check hot water line to make sure that it is coming through down below and if so you would need to take it apart and try to get the junk out of that side of the faucet.

I have had the cartridge replaced in my moen single handle faucet with sprayer in the end and now it turns off by itself. Any suggestions on the problem

Moen has a diverter built in that will need to be replaced.

use the same steps as when you replaced the cartridge, but this time you will need to remove the spout, there is a small diverter, you will see it when spout is removed.

take this part with you to the hardware store, along with the O Rings from the spout, as they will need to be replaced also

use a non silicone faucet lubricant when putting back together

If you still have the receipts from the purchase call Moen directly as they warranty their faucets for life and will send you the replacement parts you need. If you need to purchase replacement parts then you can purchase a Moen single lever repair kit from your local hardware store which should run you around $10. Go the the Moen website and look for your model. They generally have an exploded view of every one of their models that will assist you in dissassembling the tap without any surprises. Reassemble the tap with the new o-rings etc installed and test.

On a Moen Faucet the set screw is behind the little "blue and red plastic tab", remove this tab very carefully with a small flat screwdriver. Then you should be able to see the set screw. make sure to turn of the water supply under the sink first. The set screw will probably be an "allen head" type and you will need an allen head wrench. This is a hex shaped 6-sided tool in a rod shape and is available at your local hardware in a set. Next you will need the model # of your faucet and take this to your local hardware to match with a repare kit. Moen usually has a lifetime warranty and if you have your paperwork just call Moen directly and they will send you a free replacement kit, free shipping too. The kit has installation instructions with it.

Unscrew end of faucet where water comes out. It is probably plugged. They put extra screens in it, so remove some of them, turn on before replacing and let water run to get out remainder of sediment.

it probably has a plastic cartridge,remove it, and push the center piece out slowly and firmly. wipe this down,not completly this is what carries the wieght of the handle.give this a shot.