20 Most Recent Brother MFC 6490CW InkJet Printer - Page 2 Questions & Answers

I have had to take mine apart too. Nothing wrong with copy inks. If you can not be helpful dont bother doing an 'I told you so' you are not helping anyone just gloating at your snob values

Brother MFC 6490CW InkJet Printer print alignment

Hello,If you would like to add OCR scanning capabilities Card Scanning Solutions will be happy to help. Their software can work with any device as long as its twain.Their contact phone number is: 213.867.2625.Or for info here is the site: http://www.id-scanning-software.com/Hope this helps!

Check if it has ink by swapping it with a kleenex. Aplply it ultrasound if still no ink flow, it's defective or dry and should be replaced

1-877-BROTHER (877-276-8437) M-F, 9:00am to 9:00pm Eastern Time

the ink cartridges are leaking,clean inside machine

Having the same issue with 6490CW and Uverse internet. It connected just fine to my wireless when I had AT&T DSL. Well, just fine is an overstatement, it would constantly go "offline" and need to be re-connected but at least it printed fine when it was. Now, I switched to Uverse and it WILL NOT connect wirelessly. I went the cabled ethernet route and it STILL has tons of issues recognizing the printer and printing, often stopping mid print and spitting out a half printed page or just not printing at all and telling me the printer is turned off. Next step is to try connecting with a straight up USB connection, bypassing the network completely. I feel like that's my only option short of getting a new printer. Brother's software simply does not work with some networks it seems. I guess it has issues with FIOS as well. This does not surprise me and it is also not surprising that Brother has not updated the drivers for my printer since 2009. Pretty ridiculous since things have changed a lot on the technology front in almost 4 years.

This is commonly caused by a mark on the scanner plate. If you place your document to scan on the scanner plate (Lift the lid and place it on the glass plate) and scan or copy the document does it come out clean? If you feed the document through the Auto Document Feeder doe the line appear? If when place on the plate it is clean but fed through the ADF there is a line, then when you lift the lid on the scanner you will see a narrow glass plate at the end (Normally the left end) of the scanner plate. Give this glass a clean and your mark will go away. If the scan or copy is lined when using the Flatbed scanner and the ADF then the problem will be in the scanner lamp which will be probably uneconomical to fix.

Blocked Printheads and/or Alignment issues. Try cleaning the printheads and see if there are any increases in quality. Then start down the alignment road. Be very careful when tinkering with alignment. If you mess it up it may require a technician to realign it properly.

Could be paper bits in head path or change maintenance unit

Usually that error means the encoder strip behind the carriage assembly is out of position or very dirty. Best to remove the top cover to correct, you might also find a scrap of paper either on the extreme right or left stopping the carriage from moving properly.

Power on your printer. Press the menu of your printer then sect the arrow down or up to select the language menu. press ok if u have seen language then go to option select from german to english. Please rate the solution after you have tried it so that I can assess you more on this problem.