Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options MenuPlease select an option:
Safe ModeSafe Mode with NetworkingSafe Mode with Command Prompt
Enable Boot LoggingEnable VGA modeLast Known Good Configuration (your most recent settings that worked)Directory Services Restore Mode (Windows domain controllers only)Debugging Mode
Start Windows NormallyRebootReturn to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
type in net user username
For eg. If you want to change administrator password , type net user Administrator
it will prompt you to enter the new password
enter the new password and the password is changed
hope this helps
test all leads that attach to your hard drive including electrical extensions SATA
the leads from your (motherboard to your hard drive) make sure they have a secure dust free connections and are not faulty or just replace them they could be faulty
make sure all leads that are attached to your drives dvd\cd have secure connections and are not faulty
even something as small as an electrical extension lead or a faulty fan lead can cause you problems computer needs all of the data and power to travel through every working device and to have an end for a computer to be able work properly
a motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive check all electrical extensions make sure they are securely seated even the cd/dvd drives need to have current go through make sure these devices are working
check the CPU central processing unit make sure it has thermal paste and dust free secure seating
also check your computer ram modules and cmos battery make sure it has charge and they are dust free and securely seated some motherboards cmos batteries are soldered in
hope it helps
Select models have the ability to have the operating system reinstalled from a hidden drive built into the computer.This will RESET the computer to its Factory Settings( DATA LOSS )
To start the system recovery:
449 questions posted
Usually answered in minutes!
5,472 Questions
2,719 Questions
2,468 Questions
2,231 Questions
2,165 Questions