20 Most Recent HP Laserjet CM 1312NFI Color Printer - Page 3 Questions & Answers

HP can be a pain in the bum! Disconnect the printer and uninstall all the HP programs using revouninstaller. Switch the computer off and then on and reinstall all the programs from the disc which came with the printer.
Reconnect the printer when told to do so by the program.
Hopefully this should solve your problem

Have you tried completely unplugging the power to the printer?

There are many firmware problems with this model. try the HP link for free upgrade links.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=3558902&prodTypeId=18972&objectID=c01486371

only two drivers are available for your product
click on this link to download driver

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=in&cc=in&h_page=hpcom&lang=en&h_client=S-A-R525-1&h_pagetype=s-002&h_query=laserjet+cm1312&submit=GO

The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Hi there.If the jamed paper didn`t reach the back of the printer then you need to open your front cover and pull out the toner cartridge and you can pull the paper from there.Grab the paper in the middle and pull it out slowly or you may broke the paper and the things will get serious.If the paper has reached the back of the printer, open the back cover of the printer, pull down the green levers of the fuser to release the paper and pull it out.If you need any futher help please replay.Thaky for using Fixya!

HP Support & Drivers

If you need more help come back.Post / thumbs / testimonial are welcome!

look at the output area, make sure that the paper lever is working. Sometimes they come loose after a jam. I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.Post / thumbs / testimonial are welcome!

Clean ADF scan module

Please let me know the operating System installed on your computer (Windows xp or windows vista or windows 7 etc.. etc.. ). If possible, please mention the Bit version of the installed operating system, 32 bit or 64 bit. We'll try with the installer available online.

In the meantime, copy all the files on the Hp Disk and save them onto your computer and try running the install (setup) again.

Awaiting.
Thanks.

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

It sounds like you downloaded the PCL Universal Driver. Try the full solution driver or the PostScript Universal Driver. Both allow color prints.

you need to update your printer's firmware. please download the firmware from www.hp.com and run in when the printer is conected to the pc

Clean the Fuser unit and Remove the Wasted Toner from the Drum, that'll definitely fix your problem. To do these, you have to disassemble the Fuser and also the Drum. If you need further help, let me know with more details so that I can give you the instructions on how to do and how to fix it with the easiest possible hints and instructions.

Awaiting..
Good luck.

Go to HP Support at -> HP Support & Drivers 1

Access HP-Canada's "contact-us" web-page:

http://www8.hp.com/ca/en/contact-hp/contact.html

to find how to contact HP.