20 Most Recent Grohe Satin Nickel Soap Dispenser... Questions & Answers

Unfortunelately for you, Grohe, does not offer pump head replacement to the best of my knowledge. The entire pump/bottle therefore will have to be purchased. You didn't mention what finish you had so if you plan to stay where you are for a long time I would suggest you look at the Rohl soap dispensers as an alternative. Their warranty is for 10 years and you can run a 3/8" I.D. vinyl tubing from the pump down to any size jug of soap you want under the sink and never have to refill it again from above. The finish might not be a match however.

Pull the dispenser out the top and have someone hold the trim above the counter while you tighen the bottle down below.

But the real problem is the retaiher nut which hold the dispenser in place is loose. Remove the bottle underneath ( it unthreads) and tighten the nut that you see just above the bottle. This can be a tight spot and you may need a basin wrench.

Please rate this response and Good Luck, Phil

Virtually all soap/lotion bottles have threads on the top of the bottle and are designed for initial installation only since all if them are refillable by pulling up on the pump head. Grab the bottle and twist to the right. If it will not tighten then the threads are stripped out and complet dispenser replacement is required. Grohe does not sell either the pump assembly nor the bottle separately.

Hi,
Unfortunately they crack after use and that is not economically fixable...
The best thing to do is to just buy a new one and replace the whole unit..

heatman101

if the finish is scratched and it is brass underneath, yes. Otherwise, no.

Sounds like there might simply be old soap caked on the inside of the dispenser head and feed tube. Best thing to do is have a sink filled with HOT water and just put the head portion in there to soak for a while. This should loosen the old soap enough to either dissolve or at least get it moving again. You can also take what soap is still in the dispenser out and put in another container, taking time to rinse the container with hot water as well and then filling it with hot water as well to test the pump action of the head, again using this action to help clean the insides of the pump. Short of this doing the trick, it may just be time for a new one. Good luck.

Sometimes the pump gets plugged with detergent residue. Take it apart and soak in hot water. Rinse all parts thoroughly and reassemble. If it continues to persist then it has reached th end of it's life. You will have to order a new one directly from Grohe if you want the exact finish. If you're not too fussy about whether or not the finish matches then your local plumbing supply dealer should have a universal replacement pump.

The pump mechanism may be worn out. Try taking the pump and soaking it in a mixture of 50% water and 50% soap scum remover. The mechanism may simply be clogged with detergent. If you have recently changed your detergent it may be too thick for the pump to push it out. Try thinning it with water and retrying. If none of these remedies work then you will have to replace it. You can usually get a replacement pump from your local hardware store. Try also contacting the manufacturer. They may provide a replacement part at low or no cost to you. Good luck.

If the soap dispenser is not pumping the soap then the soap is to thick. You need to then the soap down some so it will pump.

There is an 'O' Ring that may need to be replaced. Most of these products can be disassembled. 'O' rings can be matched and bought at your local hardware store.

You may be using too thick of a liquid in it palmolive is the worst to use in soap dispensers flush the head out with water if you remove the tube from it be careful alot of them have a ballbearing or spring inside or the unit is worn

maby minor crack between the the treds on the bottle that screws in to the pump or a crack in the bottom of the pump and you may not see it because the pressure of the pump isint in the bottle when you un screw it tot look at it