20 Most Recent Pride Jazzy 1113 ATS Indoor Power Wheelchair - Page 3 Questions & Answers

How old are the batteries? If you've had them for a few years it might be time to change them. Even if batteries are charged correctly they eventually lose power with use and need to be changed. Here is a link to the battery needed for the Jazzy 1113 http://www.replacementupsbattery.com/UB12350-NB.html

Aimeelynn I'm e-mailing you the unlock procedure for a VSI controller. If thats not what you have you can e-mail me back the type of controller you have. I will also try to answer the other questions you have

The number of lights that are blinking indicate what the problem is. Visit this site to locate the type on controller on your power chair and you will be able to see that the blinking lights mean:
http://www.pgdt.com/scenter/diagnostics/diagvsi.html
Try to reset your manual brake release as this is a common problem.
If you continue to have a problem, contact your manufacturer or dealer for service. If your insurance purchased they power chair for you, they may also cover the cost of repairs.
Good luck!

Most likely the batteries have gone solid while it was sitting unused. The gel in the batteries requires them to be put on a charger at least once a week even if the rider is not using the chair otherwise the batteries will go bad. Replace the batteries and that will most likely solve your problem. If his insurance bought the power chair for him, they may cover the cost of the replacement batteries. The batteries cost $75-$120 otherwise, and you will need two of them.
Good luck!

Make sure that the deck cover fenders is not hitting your drive tires. Check the bearings in your caster wheel assembly to ensure the casters can turn freely. The back outrigger has a pinch bolt in the middle, tighten it all the way then back off 1/2 turn.
If these do not help, you may have damaged the frame, axles or mounting bracket for the motor. This can happen when the rider weighs too much for the power chair or the power chair has been dropped onto the ground.
If you continue to have problems, contact Pride for Tech Support.
Good luck!

debbie it might be in sleep mode to restart push the on/off button twice. If that doesn't work try turning the unit on immediately push the joystick full forward and hold till you hear a beep then immediately push the joystick fully back until you hear another beep then release the joystick to the center position. If the chair was in lockout this should release it tun the chair off then back on and it should operate normally. If you still get the error contact your provider for help Hope this helps

Eyeglasses In front of the seat there are the two seat support pipes extending out from under the seat. push in the buttons sticking out of those pipes and lift the front of the seat up. Now you should be able tosee the batteries. If you disconnect the joystick cable from the rear of the chair you can pull forwqrd on the seat and lift it off the frame. You might need some help in getting the seat off. Once you have the seat removed access to the batteries should be a snap. Hope this helps you

Charger is charging should turn solid green when fully charged if not the batteries are bad or charger is not working correctly

This really needs more clearification. What is the nature of the flashes. The flash codes are used for diagnostics. If you know what the flash code is you can generaly find the problem

Hi. Your machine probably has a fault, but I very much doubt that it needs reprogramming.
Are the free-wheel levers in the correct place? Is the machine displaying any fault codes, e.g. flashing LED's and what is the pattern or number of flashes between pauses?
Good luck. Neil.

Check the freewheel lever at each wheel. If the brakes are disengaged, the chair won't let you use it for safety reasons... (ever wanted to stop at the end of a wheelchair ramp?)

You need to find a dealer that has a programmer for the power control module, or purchase one yourself. Look at the data on the joystick and it will tell you it's either a P&G controller or a Dynamic Mobility control, Pride uses both. With the programmer you can compensate for one motor outdriving the other so it will track straight. Be sure to test it on a very flat surface, as a crowned roadway will pull the chair in the direction of the curb(downhill).

Most likely your charge isn't charging properly. You need a multimeter to test the voltage at the joystick. In the 3-pin femal connector measure the voltage across the two horizontal terminals. It should read about 24 volts. Now plug it into the charger and see if the voltage increases, if not, charger needs to be replaced. You can get one that plugs into the joystick on ebay a lot cheaper than going to the mfgr. about $50.00 or so. Even if the lights are blinking, it may not be putting out sufficient voltage to bring the batteries up.

Do you have anybody that can test the efficency of the rechargable batteries, this is the most likely problem.thanks!

Check all the connections and then have the batteries load tested.

Since each drive wheel has it's own motorand both are controlled by the joystick you can narrow it down to the motor opposite the side it is pulling to (probably not the joystick programming if it was working before). However, there may be another answer: if your home has a lot of carpet, or worse a dog, check where the wheel mounts to the drive motor and clear anything that might be wrapped around the wheel axle into the motor, similar to what happens to a vacuum cleaner brush wheel.

If the chair and the batteries sit to long they will not charge. Have the batteries checked with a load tester.

Two white wires are for the electric brake.  When the wheelchair is turned off while on an incline, the motors automatically lock up, preventing the wheelchair from rolling backwards.  The white wires disengage the electric brake when power is applied.

it is not uncommon for some of the new batteries available today to be defective...load test them

yes