20 Most Recent Golden Technologies Compass Electric Wheelchair Questions & Answers

Depending on the type of charger, that may indicate that the charger is on, or that there is a fault. Here is a link to some manuals, including the chargers, that may help. Pride Mobility Products Corp Basic Troubleshooting Instructions

Southwestmedical.com or monsterscooterparts.com They both should be able to help you out ,they sell to the end user.

It's your batteries. If they charge at all, your charger is okay, if not at all, new charger is in order.

Don't run your batteries down past half-disharge if you can avoid it. Charge daily or even more often if you are a road warrior, but try to keep them topped off. They don't have a memory.

in my opinion you have a problem with the control stick and or the control computer that operates the wheels and the direction you steer in, that is why the the little wrench, that wrench symbol is telling you it needs to be serviced, this has to be done by a shop that is an authorized repair facility, this joy stick sends a signal to a small computer and that translates the input from u into the direction you want to go, this system requires special testing and scan tools to service the system and test it..

At a minimum your batteries need to be charged for 12 hrs a day for the first month if not they will not build the capacity and will dwindle and die for example it is at only 25% capacity it says it fully charged but will die quickly this happens because it is charged to its full capacity but that is only 25% of the batteries true potential resulting in short battery life. The best thing to do is contact your dealer, as I think you won`t be able to charge the batteries on your scooter as they will have no power. Thething with scooters is to put it on charge when not in use.

at a minimum your batteries need to be charged for 12 hrs a day for the first month if not they will not build the capacity and will dwindle and die for example it is at only 25% capacity it says it fully charged but will die quickly this happens because it is charged to its full capacity but that is only 25% of the batteries true potential resulting in short battery life

That`s most likely your problem. When left uncharged for that long of a period,the batteries will discharge below 12 voltDC. The charger only recognizes 12 volts and up. So the charger can`t bring your batteries back up over 12 volts.  You will need to get them on a slow charger,like a car charger or have them replaced. If you know someone or have a voltmeter,set it on DC and check each battery.  If it is below 12 VDC,they need to be put on a slow charger or replaced.   

The LED battery voltage semicircular color display pattern should be a solid green color when the batteries are fully-charged. This indicates that the batteries are at their maximum capacity and ready for use.

NO IDEA BUT IF IT IS MORE THAN A COUPLE YEARS OLD IT MIGHT NEED NEW BATTERIES

It is code 2 repeated. 2 LEDs - The left hand motor has a bad connection. Check the connections to the left hand motor. https://atozwheelchairs.com/pub/media/product-manuals/Golden_Power_Wheelchair/Golden-Owners-Manual-LiteRider-Envy-GP162-min.pdf ..

See if yours has an adjustable potentiometer like this? https://www.monsterscooterparts.com/brands/golden/models/companion-i-gc240gc240c/speed-potentiometer-for-the-golden-technologies-companion-i-ii-gc240-gc340-gc440.html https://www.google.com/search?q=golden+technologies+gc340+speed+increase ..

Check at the link https://www.hoveround.com/help/frequently-asked-questions/service-and-support/flashing-lights-controller-chair-wont-move

I believe that is a safety for if your on an incline you do not just free wheel uncontrollably. But that is not a 100% answer