20 Most Recent Select Jazzy Used Electric Wheelchair Questions & Answers


Make sure that you are not in freewheel. If you can push the chair and the chairs rolls easily you are in freewheel, look for the freewheel levers and place them in the drive mode. If you are not in freewheel then you could be in sleep mode If you have a manual see if it tells you how to get out of sleep mode. If not within 10 seconds of turning the chair on try pressing the horn button twice and then turn off then back on to see if you stopped the blinking lights. I don't know with the older joysticks how else to get it out of sleep mode. If you are still having problems you can call Pride
Mobility @ 1-800-800-8586 on Monday ask for Jazzy Tech support and they should be able to help

Hope this helps you

Select Jazzy... | Answered on Mar 19, 2019


James,
the flash code for some of the Jazzy's say that your brake solenoid wiring has a problem, check your connections to both sides of the chair. Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Dec 05, 2016


If they are flashing one after the other you maybe locked out. turn on then push the horn button twice to unlock, or turn on the joystick and hold the lever forward until you hear a beep, then all the way back until you hear a beep then the joystick should be unlocked. Check freewheel lever in drive position. unplug charger.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on May 15, 2016


it maybe a controller fault to know for sure have a tech with a programmer check it before blowing a lot of cash on this chair! Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Apr 30, 2016


this is a problem with the Joystick or a connection to the joystick. Check the wiring first. It has been my experience that the controller may also have a hand in this code. Have a Qualified tech check it out. Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Apr 30, 2016


I tell my customers to charge the chair with the joystick on! otherwise it should be upright in a drive position do not charge a chair upside down! I don't know why someone would do that but...
once the charger is plugged in the chair is inhibited from driving, so if it is plugged in it won't drive.
Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Apr 30, 2016


Black onto the negative post and Red onto the positive post, one cable per battery,two sets of cables. do not cross cables on to more than one battery. Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Apr 30, 2016


the code that is given by the Joystick is indicating where to look for your problem , once the the correct repair is completed the code should disappear.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Apr 30, 2016


This charger is suspect I would take it to your local battery outlet and have them check it. I would not trust this charger!
Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Select Jazzy... | Answered on Apr 30, 2016


There are about 30 models of Jazzy. Which one do you have?

Select Jazzy... | Answered on Nov 24, 2015


You may have a faulty speed control depending on the model. There are hand held programmers that are used to adjust the speed and other parameters. Your local dealer or mobile technician should be able to make that adjustment for you.

Select Jazzy... | Answered on Jun 21, 2014


7 Flashes indicates a joystick trip. Turn off your chair, ensure the joystick is in center position without anything touching it and turn on chair. This should clear the 7 flash code.

This problem is quite common amongst power chair users. It typically occurs when something is pressing against the joystick as you are turning the chair on.

Select Jazzy... | Answered on May 21, 2014


You may have a thermal rollback issue. Try charging the chair overnight and leave the controller on while charging. This will give the control module/joystick time to reset themselves. Thermal rollback happens when a certain temperature in the motors is reached. The system shuts itself down to protect from damage.

Select Jazzy... | Answered on Apr 30, 2014

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