20 Most Recent Whirlpool Pearl Ballade True Bathtub with Back Massage - 100463-100 Questions & Answers


Sorry, didn't realize I would need to pay money for the answer. I will deal with Pearl bath on my own. Thanks for the help, please remove my email from your mailing list.

Whirlpool Pearl... | Answered on Nov 03, 2009


If there is a  threaded nut on the back of the jet, undo the nut as much as possible and push the jet out into the tub. Spread aquarium grade silicone around the jet and push back into the hole, put more silicone in front of the nut, you may have to spread it in the small area with your finger or if you can squirt it in from the tube of silicone. If there is no  threaded ring on the backside of the jet, go to the jet in the tub and looking down on the jet, turn it to the right. It should pop and pull out of the housing. There will be a retaining ring that may require a special tool to remove it, once the ring is out, clean it very well, spread silicon on the threads and the lip. Reinstall in the hole, reinstall jet wait 24 hours and fill and test for leaks. Take you time and you will not have to do it over again. Check where the leak is coming from, sometimes there is a hairline crack in the jet assembly, if this is the case, make sure the area is dry then use a 2 part epoxy for plastic (from lowes or home depot) and smear this all over and around the crack, let dry 24 hours, fill and test.

Whirlpool Pearl... | Answered on Oct 03, 2009


Hi robrezza,

Here's the number the Pearl/maax Plant.
For maintenance, installation or general technical queries about your MAAX products, we encourage you to contact us at: Tel.: 1-888-957-7816 option # 2 Fax: 1-800-201-8308 (418) 387-9086

Have your tub model when you call. They usually are pretty helpful. Sometimes it goes to voice mail for the tech person but they call back after a bit

Please rate this response and Good Luck, Phil

Whirlpool Pearl... | Answered on Jan 19, 2009


whirlpool tub has jets that circulate the water, where an air bath uses bubbles that rise gently from the bottom of the tub. Whirlpools are typically used for therapy, air baths are used for a much gentler experience. Air baths can be used with aromatherapy/essential oils. Both offer a spa-like experience.

Whirlpool Pearl... | Answered on Aug 27, 2008


So this happened 6 weeks ago. If I read between the lines, I will assume that you may have just acquired this house a short time ago.

And since you are talking about an "air switch", I will assume this is an air tub.

Air tubs are designed to turn the air blower on in a pre-determined time after the water has been drained. This function blows out the remaining water in the lines and jets to reduce water accumulation and bacteria buildup.

I hope this is helpful

Whirlpool Home | Answered on Oct 12, 2019


SEEMS IT IS WORKING AS IT SHOULD . THE WATER HAS TO GO INTO THE PUMP FROM THE TUB TO BE PUMPED BACK AS JETS INSIDE .

Whirlpool Home | Answered on Jan 26, 2019


Did you turn the outer rings on the jets? They could be turned off. They are used to adjust the bubble flow, but also to turn them on or off.

Whirlpool Home | Answered on Jan 20, 2019


You have some bacteria build up on the inside of your tubing of the tub.
Try some cleaning solutions per directions on the bottle of tub cleaner made specifically for this situation.
Cleaning Solutions

US Parts Center

Whirlpool Home | Answered on Sep 23, 2018


I have galbocca jet tub which is no longer working. I live in Lawton, ok. No one works on them here. Any suggestions?

Whirlpool Home | Answered on Sep 21, 2018


Check breaker and reset switch.

Whirlpool Home | Answered on Sep 06, 2018

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