20 Most Recent Hitachi Magic Wand Hv250r Hand Held Massager Questions & Answers

I had the same problem with mine, it's due to the fact that the smaller spring has become un-lodged from the ******** itself.

You will need:
1. Roll of electrical tape.
2. Utility Knife
3. A small slot head screw driver OR a pair of needle nose pliers.

The solution is to unscrew the silver ring so that is can be moved up and down. Now, you need to use a utility knife and cut the blue rubber off of the spring. Once you have the blue rubber but off you can see a large spring with another smaller spring inside. Push the head of the ******** till the larger spring's coils are an 1/8 to 1/4 of an inch apart. Next take either the small slot head screw driver or a pair of needle nose and jam the smaller spring back into the hole in the center of the white plastic piece inside of the larger ring. Next plug it in to make sure the vibration is working, reattach the silver piece and tape the larger spring with electric tape.

Hitachi Magic... | Answered on Aug 17, 2018

To the manufacturer.

Hitachi Magic... | Answered on Jun 27, 2017

No, the odds of finding that part are very rare.

Hitachi Magic... | Answered on Sep 19, 2015

it's defective. return it.

Hitachi Magic... | Answered on Jul 07, 2015

Bring the spring to a local hardware store (not a big brand like home depot, lowes or Mr. Brocco). Go to an Ace hardware or small town hardware store. They usually have dozens of sizes to compare your's with. They usually don't have to be exact replacements. Just so they fit in the space and have about the same force or tension. Make sure your new one Has about the same space between coils (if any) and about the same diameter wire. You should be able to find something. If you tell the guy at the hardware store what it is for, he may become extremely helpful!

Hitachi Magic... | Answered on Jul 07, 2015

My wife goes through those things pretty quick, but she keeps buying new ones and saying that she got her money worth.

Hitachi Magic... | Answered on Jul 05, 2015

return it to be replaced if under warranty .

Hitachi Magic... | Answered on Mar 05, 2015

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