20 Most Recent Drive Medical Mini Phantom Three Wheel Compact Scooter Blue - 1 each Questions & Answers


Are you sure your battery charger is working correctly. Have you tried it on another battery? Possibly, there is a wiring problem, or your battery is the type that needs distilled water - Try another known good and charged battery with your scooter before purchasing a new one to ensure that the wiring is not faulty.


Drive Medical... | Answered on Aug 02, 2017

http://www.pridemobility.com/contact.asp Here's the contact link for Pride Mobility. If you bought the scooter used, it may have been reprogrammed by a dealer for a slow maximum speed and not the pot at all. You need a programmer to access the controller and reset the max speed setting to 100% and clear any user profiles from the former owner. Usually when the pot goes out, it is completely dead, or will only operate at one speed, or will operate off and on.

Drive Medical... | Answered on Dec 30, 2014

Yes 9 beeps is related to battery problem.But this does not mean battery is faulty.The battery may be good, but its connections got dirty or loose can also cause this 9 beep.
The 9 beeps is an Internal Control Box Trip. These scooters are usually sensitive to bumps due to the battery contacts on the bottom of the battery box and where they connect on the scooter. The scooter contacts are spring loaded posts and should move freely. Both the pads and the posts should be spotlessly clean to achieve a good contact. They should be replaced if they are dirty or worn. You may need to strap the battery pack down somehow or replace the velcro on the bottom of the battery pack and scooter to hold the battery pack firmly in position to stop it from jumping on uneven or bumpy surfaces. The 9 beeps will occur when the scooter loses power momentarily. If so, I would think the battery connections are your only problem. If that doesnt cure your problem, the fault will probably lie in the wiring loom, possibly key switch or even within the battery case itself (corroded terminals.------- There is not much mentioned in the manual about the beeps.But yes all the part names and part disassembly is mentioned very properly with good instructions.So to remove and clean battery connections.You will need this instructions.------ To get this please click the link below and refer the manual.

This will help.Thanks.Helpmech.

Drive Medical... | Answered on Jul 29, 2014

Is it the small portable scooter? The one with the base that comes apart for transporting? Could it be a bad connection where it goes back together?

If it is the portable, try disconnecting the rear drive portion from the base and re-installing it so it clicks into place.

Drive Medical... | Answered on Nov 12, 2013

It could be battery problems or ECU problems i dont feel the problem stems from the dial or variable switch. if possible try and get a current tester and test how much power the battery's are actually producing. other than those suggestions i dont have any other fixes at present, keep me posted, best regards

Drive Medical... | Answered on Oct 30, 2013

My 94 year old mother has Dr. K. Drive scooter (f66) 0511232 4067
Battery Pack S/N: 0521323 Model: HP-1202B. Her Great Great Children have misplaced the key. As Mother is no longer able to stand, I need to order a key so we can go for walk. Where do I order a key?

Drive Medical... | Answered on Mar 14, 2013

when battary become very low then u charge it

Drive Medical... | Answered on May 31, 2011

tar the batteries are probably too low to charge with the scooter charger and need to be replaced. With the charger plugged in it will indicate a full charge beacuse its reading the output of the charger but when you unplug it the batteries are too low to indicate any voltage. hope this helps you

Drive Medical... | Answered on Apr 11, 2011


Drive Medical... | Answered on Mar 12, 2011

it almost sounds like the switching relay is bad ---- use a volt meter to trace out the voltage and find where it is not going. and while you have the volt meter out, put the leads on the battery and read what the voltage is without trying to move the scooter, take note of the voltage -- now try and move the scooter ( with the leads still on the battery ) and see if the voltage drops,,, if it does drop - then the battery could be bad and does not have enough amps or volts to switch the relay over. if the voltage stays the same - then check the relay and the control switch for proper operation.
if you are still having troubles -- please feel free to write me back here and I will do my best to walk you thru the next steps needed to trouble shoot.


Drive Medical... | Answered on Feb 12, 2011

Hi is the on /off switch a proper key lock, or a round plug. If it is a round plug then the switch is probably a mono plug available from any radio repair shop. I have changed a few of these.
Is the name phantom a proper brand name, or just a name the importer put on it. Have a llok inside the covers and see if you can find another name, or a serial number sticker.
Good luck. Neil.

Drive Medical... | Answered on May 30, 2010

if it is a delay in a connection,there has to be something delaying it,so have it checked by a qualified dealer or electrician if he is updated on the product.

Drive Medical... | Answered on May 12, 2010

the best way to do any job is to make sure you are correct before undertaking any job.put together a good update of your problem & ring the people direct,speak to in person someone qualified then you will be sure,rather than make a mistake & add to the problem.

Drive Medical... | Answered on May 12, 2010

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