20 Most Recent Royal 85X Shredder Questions & Answers

Sounds like your sensor is either blocked, malfuntioning or misaligned. The good news is that the motor and blades must not be damaged if it will work in reverse. But it could also be your bin full switch is stuck in the full mold.

Suggest vacuuming out the top of the unit, and making sure the bin in empty.

Sometimes spraying shredder oil on the cutting teeth wil work.

You should shred paper with a light weight machine oil poured on the paper to keep the cutting teeth working freely.

Good luck.

P.S. If this doesn't work then just take the head off and cleanj/lubricate any bearings you find.

Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders

There are four ways to solve this problem.
1 Ask the retailer to get you the part
2 You can buy it on line from any of the electronic part dealers like Amzon.com, Best buy, Radio shack, E-Bay etc.
3 Go to the support section in your product web site and and buy the same.
4 You can contact the local service dealer to help you in providing the part.

Try cleaning the "eyes" to see if they are dusty/dirty...in the middle where you insert the paper...if that dosn't fix it you probably need a new PCB...contact Royal at 1-800-524-0799 for parts assistance.

Theory is that there should still be some paper sticking up that you can get a hold of.....switch the machine into reverse while trying to pull the paper back out.....if you manage that and it is still working make sure you put some shredder oil into the cutting blades and only run the machine at about 70% of its max. sheet capacity to avoid future jams and extend machine life.