Top 20 Goldstar DH3010B Dehumidifier Questions & Answers

Quite possibly, Sara the hose drain tubing was not seated firmly. or the tubing running to the hose connection is partially clogged . When this happens water is diverted to the bucket.

To solve the clogging issue do the following:

Turn the unit OFF & Unplug it.

Remove the the tubing adapter and using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hose connection hole & tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the the tubing adapter and tubing, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor the drain tubing for water flow and leakage. It may take 10 minutes to start flowing, so be patient.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

I hope this helps you to solve the problem and thanks for choosing FixYa.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

,./,./

the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

could be dirt coils or low freon either way needs to be checked

If this is dripping and making a water problem yep it needs some insulation on it as long as everything else is working OK. If it seems short of capacity and or not dehumidifying the problem may be short of refrigerant. You don't mention any of this so I'm thinking its OK and not a problem just how it works in your application.

Hope this helps Please rate me accordingly and good luck.

I would look for another outlet for you to plug it in before you start anything elaborate. I assume you've done this already but spin the motor/blade. If it spins and there is little or no play in the shaft or blades causing a blade to bind up the mechanical part seems ok.

Now if you have a volt meter First check the motor for voltage, Then if you have voltage, compare it to the rating on the motor. Usually a voltage within 10% is ok. Next test resistance on the wires of the motor any resistance and the winding is probably okay. If not then the motor is out again. If you have lost voltage the control board is your next part to test. No voltage out to the motor there on the board plug and the board is the problem Power there woudl mean the motor has too high a resistance and Id check the resistance on a differant known good motor before replacing it. just so you know where you started.

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Question edited for clarity.Question moved from Refrigerators to Goldstar Dehumidifier.Just Answer, says it pulls straight out.Check if it was on the Recall list? Melted plastic would stop it coming out. It was listed as a fire hazard.https://www.google.com/search?q=Gold+Star+3850A20500FTrying to find a manual for it, but your 'model' number seems flawed.https://www.google.com/search?q=Gold+Star+3850A20500F+manual..

The DH304Y5 dehumidifier is not subject to any recalls at this time. I hope this helps. Cindy Wells

I would just replace it.

I can't hear YOUR dehumidifier and can't tell if it's out of the ordinary, but dehumidifiers have all the same internal parts as a refrigerator with the addition of a fan to blow air through the coils to keep them from freezing up. They do tend to be a bit noisy.

unplug and wait a few minutes then reconnect to power to clear buttons not working , then ck filter to see that its not clogged use a flashlight to view inside to see if a heavy coating of dust exists iniside case , if so you might be able to save it if you unplug and remove case to access inside and clean out with vacuume hose coils are most important to get clean

any appliance that trips the fuse or breaker should not be tried to use by homeowner this is a fire hazzard as an electric short is a dangerous situation to have in any home , replace unit ! ck with mfg for recalls first and warrentys as well then contact your power company sometimes they give rebates for appliance upgrades but they require old ones back in order to pay u money on them

ck your humidistat settings sometimes these get changed No one knows why ? 70%rh is considered normal

If you know the model number, you might be able to find the manual here... http://www.manualslib.com/brand/goldstar/dehumidifier.html

It sounds like the fan may not be operating or the air path is plugged up. I think what is happening is you are running the compressor on high head causing it the thermal relay to drop out.

Give it a good cleaning before you do anything else. If the fins or filter are dirty, you won't get good service from it. Make sure the drain path is open.

Yes, you have a 40 pint Goldstar Dehumidifier. The holding tan., also referred to as a bucket fits into the bucket holder on the front of the unit. When installing it, be sure it fits "squarely" in to the holder from top to bottom. The bottom should not tilt down at all, when installed properly.The unit will not operate without the bucket being installed properly.

Hope this helps you, Ken and thanks for choosing FixYa.

Sounds like you're going to need a new bucket & float, if you want to continue to use the dehumidifier in any thing other than continual hose draining mode.Here's a link to where you can find a replacement bucket w/ the float valve included. http://www.appliancefactoryparts.com/dehumidifiers/partinfo.php?partsid=276540

I hope this helps and thanks for choosing FixYa.