20 Most Recent Goldstar DH3010B Dehumidifier - Page 4 Questions & Answers

Toni, this sounds like the humidity extraction level is set to high. Lower it to 32 - 35%. The fan is running in an effort to recirculate the air. If the unit senses a rise in humidity above the level you have it set on, the compressor will turn on to extract the rise in humidity. That's why I think your level is set to high.

Hope this helped you to troubleshoot and solve the problem.

Any garden hose will fit the drain connection on your dehumidifier. However, the hose can not be longer than 5 feet. As the drainage relies entirely on gravity to drain. Connecting it directly to a sump pump is not a good solution. Allowing the hose to drain into the sump pump's water collection tank is your only option.

Hope this helped you.

As I have told many questioners, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2..

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If your unit does not have an
LED screen, turn the control to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
in basement applications level. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem.

Hi rwheat3,

If you're experiencing slow production of water, it is often caused by the coil. If the compressor and the fan are running but the coil is totally blocked then you will get no water production. The easiest way to resolve this issue is by checking the coil. Air needs to be continually moved over the cold coil to get the water out of the air.

Hope it helps.

Thank you for using FixYa.

Gary, most of the time, what you described is caused by 2 thing:

1. The cooling coils are icing up and not thawing as they should. This is usually caused by a dirty or clogged air intake filter. Solution: Turn the unit OFF, unplug it and remove and clean the air intake filter.

2. The drain hole or tubing, that drains water into the bucket is clogged. Solution: Using an 18" long plastic Zip Tie or something similar that is flexible (NO wire coat hangers, though) and appropriately sized to fit into the hole or tubing. Carefully insert the Zip Tie and continue to push it in, until to reach the bend in the tubing. You must gingerly work it past this bend, until it either bottoms out or you run out of usable Zip Tie. While slowly pulling it out, rotate (twist) the Zip Tie and as it reaches it's end, be prepared for some water to follow. That procedure will loosen any clogs.

Hope this helped you troubleshoot and solve the problem. Please let e know. Thanks.

hi,


It has high and low fan speeds, variable humidity controls including 'Max', and automatic shut-off with indicator when the reservoir is full.


so pls recheck the automatic shut-off when the reservoir is full .

may be the automatic shut-off botten are stymed.



good luck


gorbesia

tia0418 - I'm sorry you're having such a problem with this. But, taking off the back, won't allow you access to the air intake filter. It's behind the louvers on the front of the unit.

You failed to mention which model Goldstar Dehumidifier you have, but most have the same features. If you remove the bucket and look up in the cavity where the bucket was removed, you should see what looks like a plastic pull handle. That's the handle for the filter frame. Pull that down and the filter and frame will come out. You then can clean the filter, by following the Owner's Manual Instructions.

The clamps that you referred to are just spring type clamps in a "V" shape. Push the top of the "V" together and the back should release from the cabinet. You can "carefully" use a flat bladed screw driver to do this, if necessary.

Hope this helped you further troubleshoot and solve the problem. Please let me know. Thanks.

there is a micro-switch either on the top or at the side behind the bucket and the bucket must depress or push on the button or paddle to make it operate correctly,sometimes these switches get bad because all the units power goes thru them and they do get intermittent and need replacing

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi, Yup, compressor may be shot, but it may also be the PCB...at any rate it is not worth trying to fix...

There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi kaczy1940,

You will be able to get switches from this website. You may also call their customer support at 1-800-955-707 if you need further inquiry and assistance.

Hope it helps.

Thank you for using FixYa.

Hi, Sounds like the fan quit....could be the board or the fan motor ...check for power at the motor...
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi, No, no switch or fuse...bad board or fan motor...
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

there are a few things that could cause this. first check that if there are any filters, they are clean. next, check that the front coil is clean. you will have to open the case to check this. another thing that could cause this is the room temperature is too cool or possibly that the humidistat is up all the way in a cool room. if it is not any of these then a freon leak may have developed and the unit is low on freon charge. check all of these the let me know the results.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Of coarse it is. Many newer homes with energy efficient heating are built so tight that moisture from showers and cooking builds up to un-acceptable levels.