20 Most Recent Goldstar DH3010B Dehumidifier - Page 3 Questions & Answers

Yes, you have a 40 pint Goldstar Dehumidifier. The holding tan., also referred to as a bucket fits into the bucket holder on the front of the unit. When installing it, be sure it fits "squarely" in to the holder from top to bottom. The bottom should not tilt down at all, when installed properly.The unit will not operate without the bucket being installed properly.

Hope this helps you, Ken and thanks for choosing FixYa.

Brad, there are several solvable things that can cause this:

1. The water collection bucket is not installed properly. Remove the bucket and reinstall it in such
a way that it fit's "squarely" into it's holder from top to bottom and makes contact with the bucket
safety removal switch on the back wall of the holder. When installed properly, the bottom of the
bucket will not tilt down at all.

2. The float valve in the top of the bucket (if yours is equipped) is either stuck in the 'UP' position or
float valve arm is broken. If it's stuck in the up position, jiggle the arm of the valve to make it
return to the 'DOWN' position. The float valve arm can be replaced if necessary. But in some
cases, you must purchase a new bucket with one already installed.

3. The outlet the unit is plugged into is faulty. Check your home's circuit breaker panel for a tripped
circuit breaker. If one is tripped, unplug the dehumidifier before resetting the breaker. If none is
tripped, check the outlet for power. It may have a loose or damaged wire on one of the terminals.

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Either the hose is clogged or to long (should not exceed 48" in length an be straight as it slopes down to the floor). In addition, the hose connection on the unit may be partially clogged, as well as the interior tubing. When that happens, water is diverted to the bucket. To unclog it follow the directions below.

Turn the unit OFF & unplug it.

Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hose connection hole & tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. reconnect the hose to the unit, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor the hose for increased water flow.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

Hope this helps you solve the problem & thanks for choosing FixYa.

This generally occurs for two reasons.

1. The float valve in the top of the bucket (if yours is so equipped) is stuck in the 'UP' position. Jiggle the arm of the float valve to get it to return to the 'DOWN' position.

2. Reinstall the bucket "squarely" from top to bottom. into the holder. It must make firm contact with the Bucket Safety Removal Switch on the back wall of the bucket holder. The bucket should not tilt down at the bottom, if installed properly.

I hope this helped you to solve the problem and thanks for choosing FixYa.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Sounds like you're going to need a new bucket & float, if you want to continue to use the dehumidifier in any thing other than continual hose draining mode.Here's a link to where you can find a replacement bucket w/ the float valve included. http://www.appliancefactoryparts.com/dehumidifiers/partinfo.php?partsid=276540

I hope this helps and thanks for choosing FixYa.

Hi,
The bearings in the fan motor are going bad and allowing the fan blades to hit the coil....thus the sound that you are hearing..
Replacing the motor.... if you can get parts... will half or more the cost of a new unit...
I would just replace the whole unit...

heatman101

It appears that either the drain dose you're using is clogged or the hose connection on the unit and it internal tubing is clogged.When this happens, water is diverted back to the bucket.

The hose is easy to check and solve because you can disconnect it and look tru it. Remember, the hose should be no longer than 5 feet.

To clear the hose connection and internal tubing, do the following:

Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the drain hose, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor the hose for water flow. Keep in mind, water drainage relies entirely on gravity. The hose should slope down and away from the unit, without kinks & bends.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e. a long pipe cleaner), but NO wire coat hangers).

Hope this helped you and thanks for choosing FixYa.

If you're really careful and persistent, you could probably do it. The real key, is don't remove the old cord from the uni, until you have the new one, That way, you'll see which leads fit where.

Here's a link to where you may can find the cord. http://www.appliancefactoryparts.com/airconditioners/goldstar/goldstar-other-parts.html

I hope this helped you.

More than likely, the humidity extraction setting is set to high. Lower it to 35% or if you have manually controlled (No LED Screen) unit, set the control knob to Maximum.

Hope this helped you.

The run cap could be bad, give the fan a spin to check bearings condition, caps are cheap motors are not.

Most possible cause is fan motor is bad; see if power isgoing to the motor. Lubricatethe fan motor and make sure any drive mechanisms are not clogged with dirt ordebris. If everything seems ok, then you mayneed to replace the motor. Good Luck.

Bill, There are 5 basic, but solvable reason for what you described. You have already eliminated 2 of them. But the rest still apply. Especially # 1.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you further troubleshoot and solve the problem. Please let me know. Thanks.

Terryle. the problem may very well be a clog in the drain tube to the bucket. Even a partial blockage can cause it. Follow the instructions below to resolve the problem.

1. Turn the Master ON/OFF Switch to OFF & Unplug the unit.

2. Remove the water collection bucket from it's holder and set it aside.

3. Inside the top of the bucket holder cavity, you should see a small tube or hole that drains water
into the bucket.

4. Using an 18" long plastic Zip Tie or something similar (NO wire coat hangers, though) that is
appropriately sized to fit into the hole or tubing. Carefully insert the tip of the Zip Tie into the hole
and continue to insert it, until you reach a bend in the tubing. You will need to gingerly, work the
Zip Tie past this bend. Until it bottoms out or you run out of usable Zip Tie. Then slowly remove
the Zip Tie while rotating (twisting) it. As you reach the inserted end of the Zip Tie, be prepared,
as some water may follow.

5. Reinsert the bucket into it holder, making sure that it fits "squarely" from top to bottom into the
holder. Plug the unit back in and turn the Master ON/OFF Switch to ON. Set you humidity
extraction control on 32 to 35%. If you have a manually controlled unit, set it on Maximum and
take it for a test drive. In about 30 minutes or so, you should be able to tell if it's still leaking or
not.

Hope this helped you to solve the problem. Please let me know.

Check your inlet water screen for debris or calcium deposits. Also check float valve operation.

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
controlled unit, turn the control knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you to troubleshoot and solve the problem.