20 Most Recent Goldstar DH504EL Dehumidifier - Page 3 Questions & Answers


Nika, There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If your unit has a manual
control, rather than an LED Screen. Turn the Manual knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Goldstar DH504EL... | Answered on Jun 28, 2011


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Goldstar DH504EL... | Answered on Jun 10, 2011


The percentage arrows are how you set the humidity extraction level. The lower the percentage level, the more humidity/moisture it removes from the air. The higher the level, the less it extracts from the air.

Now to your problem of the % arrows not moving. Turn the Master ON/Off Switch to OFF and unplug the unit for 30 minutes. After the elapsed time, plug the unit back in and turn the Master ON/OFF Switch to ON. Set the humidity extracting level at 35% (That's the Down Arrow).. If everything works now, as it should, that 30 minute time out allowed the electronics to reset themselves.

If it didn't reset and the problem continues, you need to contact Gold Star technical Support
(800) 243-0000.

Hope this helped you solve the problem. Please let me know. Thanks.

Goldstar DH504EL... | Answered on Jun 01, 2011


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Goldstar DH504EL... | Answered on May 27, 2011


Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Goldstar DH504EL... | Answered on May 27, 2011


Hi,
That is not that hard to fix and you can easily buy the parts yourselfonline...

Here is a tip that will help you with the online buying...

How to Buy Appliance Parts Online

Here is one site that I recommend http://ping.fm/zJDAM
heatman101

Goldstar DH504EL... | Answered on Apr 17, 2011


its the bucket switch on the unit thats bad,it controls the water level overflow so unit shuts off when bucket is full,its at the top rigt side of the bucket mounted to the float in the bucket and there is a replacement available part # AP3136674,on some units depending on the mounting hole size,you may need to use some old switch mounting parts on the new switch so it fits

Goldstar DH504EL... | Answered on Apr 16, 2011


check for a dirty condensor coil its by where the air comes out of it

Goldstar DH504EL... | Answered on Apr 15, 2011


Hi, The most probable cause for that is a bad circuit board...

There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Goldstar DH504EL... | Answered on Apr 12, 2011


The PDF file of the owners manual (35 pages, in more than one language) is over 8000 kb. This site seems to limit posts to 150 kb. It does not show an exploded parts diagram either. The manufacturer likes to use djvu files which download faster, but are not supported by "Fixya". I don't know what parts you are calling the interior panel connectors. Although we cannot ask for email addresses, I've seen some people post some.,....

Possiblly try: http://www.goldstarappliances.com

Goldstar DH504EL... | Answered on Apr 01, 2011


Make sure you unplug the unit first. there should be screws at the base, in the back, or underneath the humidifier. Once you remove all the screws the cover should come off as one big piece. Careful when removing the cover, however, as there may be ground wires attached to it . Usually if you vacuum out the inside godd and around the copils that may help with performance. You can also buy a special acid that you can spray on and rinse off with water that removes alot of residue.

http://www.iallergy.com/product841/product_info.html
'
Also, Don't forget to pull the plug, shut the water valve and drain the unit. A unit with a water reservoir should be drained and cleaned with white vinegar, a mix of one part chlorine bleach to eight parts water or muriatic acid. Mist-type humidifiers also require regular cleaning to remove mineral deposits.

Goldstar DH504EL... | Answered on Mar 31, 2011


In the is a wall to wall carpet, it's going to take a while. If you have a wet/dry shop vac, you can speed up the process by using the shop vac in wet mode. This will remove a great deal of water and then the dehumidifier will take care of the rest. Remember, it it's wall to wall carpet, the pad underneath is soaked too. So the dehumidifier alone, will really be struggling with it for at least 24 hours.

If it's and area rug, vacuum it to. Then drape it up off the floor over a couple of saw horses or wooden chairs, so the the dehumidifier will fit under one end like a tent. That will dry it out with in 4 or 5 hours.

Last solution, borrow another dehumidifier from a friend and run both at the same time.

Hope this helps you solve your soggy problem.

Goldstar DH504EL... | Answered on Mar 12, 2011


It sounds like the switch under the bucket is stuck. Remove the bucket and there should be some kind of switch where the bucket rests against. Make sure the switch works freely if not spray a little contack cleaner on it and work the switch by hand until it frees up.

Goldstar DH504EL... | Answered on Mar 11, 2011






Hi,


There are many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


'['['['['['['['['['['['['['['['['[

Goldstar DH504EL... | Answered on Jan 27, 2011






Hi,


There are many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


././././././././././././././././

Goldstar DH504EL... | Answered on Jan 27, 2011


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
, ,,..

Goldstar DH504EL... | Answered on Oct 09, 2010


Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
....

Goldstar DH504EL... | Answered on Oct 09, 2010


Sounds like you either have dirty filter, a dirty coil, or a low charge. Can you look at your filters and see if they need to be washed out? Let me know what you find.

Goldstar DH504EL... | Answered on Sep 28, 2010


Did you speed it up or slow it down? Did you change the speed as the builder of the equipment has allowed you to do, or did you do it on your own?

Goldstar DH504EL... | Answered on Sep 28, 2010

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