20 Most Recent General Electric GSCS3PGXSS Stainless Steel Side by Side Refrigerator Questions & Answers

turn caster,s sideways and install small peices of sponge under the wheels

General Electric... | Answered on Mar 16, 2011

The most common cause of this is a poorly fitting and or damaged fridge door seal. The humidity in the air freezes turns to ice.

General... | Answered on Jul 26, 2018

Hello Bob;

My name is Peter. I am a retired field service refrigeration technician.

Your problem is directly related to warm air due to low freezer temperature or outside war air getting into your freezer.

First, Check the freezer temperature. It should be set at -2 to +2 degrees F. If you can not control this temperature then you have a bad Bi-metal on the cooling coils.
Second, you have a spring release ice dispenser. Reach up and pull the door to open does it close completely? When you select the crushed ice option, pieces of the crushed ice will not clear the dispenser door and block it open, where warm outside air will get into your freezer causing a frosting problem.
Third, Door gasket not sealing. With a piece of paper, sun the paper completely around the door gasket and the face of the freezer. If you can move the paper around the door then you have a bad seal. Inspect the freezer door gasket for tears. No tears, Then with a hair dryer and a kitchen spatula, heat the door gasket one section at a time while using the spatula pulling out to expand the gasket. At times door gaskets will be come crushed and require reconditioning.
Fourth, Freezer door not completely closing. Often, I had gone on service calls for the same problem. The customer had the freezer so packed that it would not completely close. The customer had food going beyond the shelf edges. Or, a freezer door was stuck and not completely move in.
Fifth, Worn door cams. On the bottom of the door you have a set of door cams. These become worn. They are hard rubber. Laying on the floor, open and close the freezer door. You should hear a popping sound as these two cams engage and disengage. These cams lock the door in place.
Sixth, Refrigerator leveling. When your refrigerator is delivered it is leveled. This is wrong. Your refrigerator should be level from left to right, but the front off the refrigerator should be slightly higher to ensure by gravity the door will close by themselves and ensure a good seal.

Go into the following website and put in your model number. You will get both diagrams and component part numbers. Record the part number you may need and search the internet for best price.
Water Filters Lawn Garden Appliance Parts

General... | Answered on Mar 16, 2016

  • Thermostat (temp controller) may have failed
  • Coils underneath or on back (depending on fridge) may be covered in dust and need cleaning
  • Door might not be sealing tight when you close it.
  • Fan inside the box may need to be replaced
  • Contents of the fridge may be blocking the cold-air vents

General... | Answered on Jun 08, 2015

Freezer /fridge water/ice in fridge and or freezer

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out.
Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor.
However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick.
Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also.
Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer.
God is so good: so this is why I give free advice so please thank him not me.



General... | Answered on May 06, 2015


FREEZER /FRIDGE NOT COOLING: Optimum refrigerator temperature at or below40° F(4° C). The freezer temperature should be0° F(-18° C). Check temperatures periodically. Appliance thermometers are the best way of knowing these

Check ur cold control thermostat, ur thermistors in both fridge and freezer ( they should be checked for both ohms and for amount of current being put out as per ur model ), ur air flow vent from freezer to fridge.( to make sure it opens and closes without any restrictions) On thermistors check for A close circuit and amount of ohms not just an Ohm reading. As per ur model. Most should atleast show 1200 ohms. Also Check door seals for leakage.
Evaporator coils
Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.
If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

FAN check to see if it is operating or restricted A fan that is not blowing or restricted will not circulate the cold air properly.

Often, the first thing that folks do when their refrigerator starts to feel warm is turn both controls on the coldest settings.This is exactly the WRONG thing to do.Turning the cold control to the coldest settingwillkeep the compressor running longer and make lots of cold air.

But turning the air door to the coldest settingclosesthe airway to the food section. Lots of cold air is made, but most of it stays in the freezer section, and the food section actually getswarmer.

Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.
May also need to check the defrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad?
Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next.
Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance..

If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor, relay and or capacitor is overheating or not getting proper power and will not start.The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed.

To check ur compressor with multi meter:
Disconnect and remove the relay and capacitor from compressor, some located next to compressor in a casing.

You wills see 3 prongs coming out of compressor. 1 goes to ur srtart winding, 1 goes to ur run winding and the center goes to ur ground.

Place ur meter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms.
Next place meter prong on run prong and the center ground prong agin. Take note of the reading in OHMS. Example 4 ohms

Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total of ur two separate test. 9 ohms, if they match ur ok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms , u have a short in ur compressor. It should show infinity

Lastly you should also check ur THERMISTORS in the freezer and fridge section for continuity OHMS and for amount of OHMS current being put out. In most models around 13000 ( give or take 150 ohms) ohms is required.

Read more:http://removeandreplace.com/2013/10/31/fix-refrigerator-freezer-wont-cool-freeze/#ixzz3WDEo5NDJ



General... | Answered on May 06, 2015

Usually its something to do with the compressor and it's probably starting to go, you will have to get a tech to come in and fix it.

General... | Answered on Apr 02, 2015

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