Top 20
NEC DSX 22 Corded Phone Questions & Answers
How to Change Display Name
There is no option for it on your extension because your "class of service" is not set for it. Probably the only extension set for name change is 301 if the default configuration was not changed.
3/25/2017 10:06:05 AM •
NEC DSX 22...
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How can i fix message 14 on nec sl1000
To address Message 14 on the NEC SL1000, follow these steps:
Hold the Exit Key: Press and hold the Exit key.
Select MW (Message Waiting): While holding the Exit key, select the MW (Message Waiting) option.
Choose "All": From the available options, choose "All".
This should help resolve the issue related to Message 14. If you encounter any further difficulties, consider referring to the NEC SL1000 User Manual or contacting your NEC Authorized Supplier for additional assistance.
How do I delete all auto attendant messages including day/night mode, opening inbox, schedule 1, schedule 1 intervals a/b/c?
The steps to delete auto attendant messages, including day/night mode, opening inbox, schedule 1, schedule 1 intervals A/B/C, will depend on the specific phone system or software you are using. However, here are some general steps you can follow:
Access the auto attendant menu: This is usually done by dialing a specific extension or accessing the system through a web-based portal.
Navigate to the message management section: This section may be labeled "Greetings," "Prompts," or "Recordings," depending on your system.
Select the message you want to delete: This may involve listening to the message or selecting it from a list.
Choose the delete option: This may involve pressing a button or selecting a menu option.
Confirm the deletion: Some systems may require you to confirm the deletion before it is finalized.
Repeat for all auto attendant messages you want to delete.
It's important to note that deleting auto attendant messages may affect the functionality of your phone system
Can NEC DTU-16D-1A be used with a standard PSTN line in?
Yes, the NEC DTU-16D-1A can be used with a standard PSTN line. You will need to program the phone system to recognize the PSTN line instead of the ISDN2 line. Here are some steps you can take:
- Access the programming mode on the NEC Xen Alpha system by pressing "Speaker" and then "7" on the main phone.
- Enter the system password, which should be provided in the user manual or by your system administrator.
- Press "Speaker" and then "3" to enter the line programming mode.
- Scroll through the line options using the arrow keys until you find the option for PSTN. Select this option.
- Save your changes by pressing "Speaker" and then "Store".
Once you have completed these steps, your NEC DTU-16D-1A handsets should be able to connect to the PSTN line and function properly.
NEC Inforntia DX2ET 32 BM (caller ID function not working)
To restore the caller ID function on your NEC Infrontia DX2ET 32 BM PABX system, you can follow these steps:
Check the configuration settings: Ensure that the caller ID feature is enabled in the system configuration settings. You may need to consult the manual or a professional to assist with this.
Check the phone lines: Make sure the phone lines are properly connected to the PABX system and are functioning properly.
Check the firmware: Make sure the firmware on your system is up to date and compatible with the caller ID feature. If not, you may need to upgrade the firmware.
Test the caller ID function: Try making a call from an outside line to the PABX system and see if the caller ID is displayed on the phone. If not, try using a different phone to see if the issue is with the phone itself.
If the above steps do not resolve the issue, it may be necessary to seek the assistance of a professional technician or a vendor who specializes in NEC Infrontia PABX systems. They will be able to diagnose and resolve the problem.
NEC SL1000 Internal Calling not working
There could be a few different reasons why this is happening. Here are some things you can try:
- Check the extension settings: Make sure that the extension in question is set up correctly in the NEC SL1000 system. Double-check the extension number, ringing pattern, and other settings to ensure that they are all correct.
- Check the phone: Try swapping out the phone itself to see if the problem is with the phone rather than the system. Test the phone on another extension to see if it behaves the same way.
- Check the wiring: Make sure that the wiring for the extension is correct and that there are no loose connections or broken wires. Check the wiring all the way back to the PABX.
- Check the programming: Check the programming of the system to make sure that there are no conflicts or issues with the extension in question. Look for any programming errors or conflicts with other extensions.
- Check for system errors: Check the system logs for any errors or messages related to the extension in question. Look for any error messages that might indicate a problem with the system or with the extension itself.
If none of these steps resolve the issue, it may be necessary to contact NEC technical support for further assistance.
Headset with NEC etw-16dc-2
To use a headset with the NEC etw-16dc-2, you should plug the RJ9 connector into the headset jack on the back of the phone. Once you have connected the headset, you will need to activate it for use by pressing the Headset key, which is typically located on the bottom row of keys on the phone. If there is no specific Headset key on your phone, you can try pressing the Speaker key to activate the headset. If you are still unable to use the headset, you may need to check the settings on your phone to ensure that the headset is enabled and configured correctly.
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