Top 20 Motorola Mobility MOTO Q 9c Smartphone Questions & Answers

Contact the authorized service center.

Kevin Does the screen backlight? If not then the screen has failed. Mark Motorola Support

HiPUK code is called as PERSONNAL UNBLOCKING KEY.Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile phone.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK codeDONOT enter the PUK code several times wrongly,It will block your sim card permanently.This PUK code is FREE. You no need to pay any sum to get the PUK codeThank You.

First Option:Phone in the Other Sim and check the Phone Network Signal If Network Signal Problem not Solved SoSecend Option:Your Phone Network IC Fault So Please change Network ICAnd Network Signal Problem will Solvedif it is there isn't much you can do on this side of the network.Contact your phone company.

Contact your service provider to have them test it. Make sure while in call you turn ip volume. Also try to play media files. Mark Motorola Support

download Unlock.zip from my q apps page and run it on your PC,
then go to your phones accessories and find HTCunlock , highlight it and execute, don't panic when u see that you phone is doing weird stuff . It will change some values in your registry . Thats it u good to go.

Tise Make sure microphone hole isn't plugged. Mark Motorola Support

If your handset has no mute function activated it means you have a bad microphone in your phone.

Greenyvonne9 Can you provide more details? Mark Motorola Support

Hi

This is what to do.

Install RIM's desktop manager and you can transfer your contacts into Outlook.

When you get your q9, remove RIM's DT manager and get activesync working and you can now sync your Outlook contacts to the q9.

Thanks.

For the unlock code for your Motorola model mobile,
you can try this site http://www.onlinegsmunlock.com/motorola-moto-q-9c/rs7wp9/
It has the best instructions and easy methods for unlocking your mobile phones.......

hey there thankyou for using fixya

please follow this link

http://direct.motorola.com/ENG/q-user-support.asp?Coun

i hope this was of great help to you please remember to rate this solution thankyou

magicalink

maybe or the wrong program but try the smart card sim is the best look on the internet

Do you mean the ringer ( not ringing) or ear piece ( not hearing what the other party is saying). If not ringing, then first, check ringer settings. if all is ok, then ringer could have lost contact at its connection terminals or may need replacement. Please visit this page for further support on how to change ringer settings. you could also consider doing a master reset to restore original settings. check on same page for instructions.

Regards

www.cellesync.com or ask your dealer to do it with their Cellebrite machine.

I hate to be the barer of bad news but once the lcd is leaking the only way to fix it is to replace the lcd, or the phone. They will probably be about the same price if you shop around. I’m happy to assist further over the phone at https://www.6ya.com/expert/james_8b0f6000d08e6db6

go to main menu and scroll down until u see turn on light if it is not on main menu it's in extra.

If you have an SD card inserted- try removing it.

master reset: you can do the master reset by start>system tools>master reset can also be done by re-booting your Q snd quickly pressing down and holding the red button and center silver selection button simultaneously before the verizon's symbol appears. you may have to do this several times.be sure to erased the memory of your Q clean before doing this.if both doesn't work, follow the next set of instructions 1. Be sure to have atleast 75% battery on your Motorola Q
2. Be sure that you have backed up all data on the device since this will wipe the device clean
3. Power off the Motorola Q
4. Power on the Motorola Q
5. Once you see the initial carrier screen, hold the center button on the navigation pad.
6. Keep it held until you get a “Master Reset?” screen.
7. Click the left softkey for “Yes” and the phone will wipe and reload the OS from ROM
BE SURE NOT TO REMOVE THE BATTERY WHEN YOU DO THIS or you may ‘brick’ your phone.