20 Most Recent Krups 230 Egg Express Egg Cooker - Page 3 Questions & Answers

To make rice, remove the trivet if you have one as this is only for steaming food. Wash rice to get rid of excess starch and put in pan. Then add the same amount of water as rice (2 cups water to 2 cups rice etc.) then shut lid and switch on and leave it. Once it has switched off do not open the lid for a further 20 minutes (the machine will keep the rice warm do not worry) Stir rice and serve. Most rice cookers will keep the rice warm for a couple of hours. If you find the rice is a bit dry then add a little bit more water, the amount of water really depends on the quality of rice used.

Sounds like a faulty internal thermostat or it needs to be adjusted.