20 Most Recent HP Compaq Presario CQ50-110US Laptop - Page 7 Questions & Answers


Please check out this blog, we can't provide you here since it's a copyrighted product of Microsoft. http://help-and-get-help.gu.ma/ Good luck.

HP Compaq... | Answered on May 20, 2010


The issue might be due to corrupted drivers or with other operating system settings. Let me assist you in this regard.

To isolate and resolve the issue, please perform the below steps:

Uninstalling Webcam drivers in vista:

1. Click Start.
2. Type Device Manager in the Start Search box
3. Click the Device Manager.
4. Click the "+" sign next to Imaging devices.
5. Click the first device listed under Imaging devices .
6. Click Remove to remove the HP webcam 1000 driver.
7. Click OK for confirmation.
8. Close the System Properties box.
9. Restart the computer by clicking Start, Shut down, Restart, and then OK

Note : Uninstall all the webcam drivers that you come across.

Install the Webcam drivers that are being provided URL:

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

I recommend you reset the "Windows Image Acquisition (WIA)" service settings by performing the below steps:

1. Click Start
2. Type Run in the start search box and select it
3. Type "services.msc" and click on Ok
4. In the list, select the "Windows Image Acquisition (WIA)"
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click the Recovery tab.
8. Set all the First failure option to Restart the sevice.
9. Select the same for Second failure and Subsequent failures.
10. Click Apply and click OK.

Furthermore, update the BIOS that is available in the below URL:

ftp://ftp.hp.com/pub/softpaq/sp36501-37000/sp36551.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions

NOTE:Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.

After the above steps are performed, please check the functionality of the Webcam by following the below steps:

To work with the built-in Webcam of your notebook, you have to use either QuickPlay or Muvee Autoproducer software installed in the notebook or use Yahoo, MSN or AIM messenger and check the functioning of Web Cam.

To use QuickPlay, perform the below steps :

* Click on the Vista button (formerly called the Start Button, and also now referenced as the Pearl button)
* Click on All Programs
* Click on QuickPlay
* Within the QuickPlay application, click the Video icon (Icon resembles, camera, music, and film)
* Double click on "HP Webcam" in the Source column

The screen will now display the webcam input. From this screen, the customer can click record at the top; recorded files will be added to the play list. To playback video, the customer should double click on a file from the Play list column.

To use Muvee Autoproducer software perform the below steps :

Open Muvee Auto Producer >> Click Tools >> Get Video from Camcorder.

If issue persists, then stop and temporarily disable Windows Media Center Receiver Service (if found)

1. Open the Services item in Control Panel. To do this, click Start, type services in the Start Search box, and then click Services in the
Programs list.
2. Click Windows Media Center Receiver Service.
3. On the Action menu, click Properties.
4. Click the General tab.
5. In the Startup type field, click Disabled, and then click OK.
6. Restart the computer.

Uninstall Vista security update KB915597 (if found in your notebook)

1. Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features.

2. Select Vista security update KB915597, and then click Uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Additionally, download and install the fix from the following link:

ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36128.exe

Alternatively for testing the HP webcam you can follow the below steps

Download the and install SoftPaq SP35414 to preview the WebCam.

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete address
is displayed in the Address box.

This Software has a Preview, Capture, Take a Snap options.

Now for using the webcam with the above software you should follow the path mentioned below:

C:/ProgramData\Microsoft\Windows\Start Menu\Programs\HP\HP Webcam

HP Compaq... | Answered on May 19, 2010


Run windows diagnostics and if that doesnt work, open up the command prompt in administrator mode and type in /ipconfig renew and after that type in /ipconfig repair and see if that helps. Also look in internet options and under connections click on lan and check that there are no numbers in the proxy box as this can sometimes cause issues if you have used any software to hide your ip address.

HP Compaq... | Answered on May 18, 2010


try and refresh the driver. go to device manager and uninstall it. and then again install it from the recovery manager. for more info, u can mail me at L2support.hp@gmail.com

HP Compaq... | Answered on May 06, 2010


unseat and reseat the LCD cable behind the LCD and also where it connects to the motherboard. If that doesn't solve it, then try another lcd cable. If that doesn't fix it then that means the LCD is bad and would need to be replaced.

HP Compaq... | Answered on Apr 19, 2010


I would definitely consider taking it to a certified repair shop first.

If you must do it yourself, get the proper fan, (Which you can find on ebay for around $22 new), a set of small screwdrivers, and preferably an anti-static wrist band. You will likely need to take out every single screw in the thing to get to the fan. It will be fairly straight forward to replace unless you need to take off the heatsink, in which case the following information may be useful. If you can avoid taking off the heatsink do by all means.

As with all electronics wash your hands first, touch a ground (Typically your sink facet is grounded), and stay grounded if possible (With the wrist pad), and avoid touching any chips as the oils from your fingers can cause problems.
And always take the battery out and make sure it's not plugged in before starting anything!

The fan itself has a 3 wire connector, and will simply screw into place on the heatsink.
If you do remove the heatsink from the cpu you may want some heat transfer goo .

Some heatsinks now don't use heat transfer goo any more and have a pink pad that melts at high temps which helps transfer the heat.

I prefer arctic silver for the heat transfer goo, and to remove the old heat transfer goo before adding the new. Place a very small amount on the heatsink, enough to cover the part it makes contact with and no more, being very careful to not allow any air bubbles, and making sure it's spread evenly across the surface. Don't use your finger, use a flat edge to spread it, Maybe a box razor blade or something similar.

If it uses the pink pad, do not put heat transfer goo on as when the pad melts the transfer goo will mix with the pad and degrade the performance of heat transfer. Ensure the pink pad is in the same place it was when you removed it.

Put back together, ensuring every screw is back in, then cross your fingers and toes.

HP Compaq... | Answered on Apr 18, 2010


Sorry you are having trouble. I can help you with this. First-shut off your laptop
second-wait 2 minutes
third- power back on and go here:https://signup.live.com/signup.aspx?ru=http%3a%2f%2fmail.live.com%2f%3frru%3dinbox&wa=wsignin1.0&rpsnv=11&ct=1270425840&rver=6.0.5285.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us&bk=1270425840&rollrs=12&lic=1
Let me know if you need more help.

HP Compaq... | Answered on Apr 05, 2010


your might need a new screen, or if your using windows aero, or windowblinds that could do it. also ther could be something like a virus thats making your system buggy

HP Compaq... | Answered on Apr 03, 2010


Just write download the Stop error code.
Diagnose the progblem by use the errorcode.
Visit this page and do a fre scan.
http://www.make-pc-faster.com/

HP Compaq... | Answered on Mar 22, 2010


Are you sure that you have inserted the strip connector correctly into the motherboard connector? If not fully inserted before closing the pressure clips it may not connect properly.

HP Compaq... | Answered on Mar 19, 2010


see this blog, it tells you what tools to use to remove and fix spyware!

http://simontodd.com/2010/01/how-to-remove-a-virus-spyware-or-malware-from-your-computer/

HP Compaq... | Answered on Mar 10, 2010


you can download from this web site

http://h20000.www2.hp.com/bizsupport/site/search/r4_0/jsp/search.jsp?lang=en&cc=us&prodSeriesId=1839153&prodTypeId=321957&tx=HP+Compaq+Presario+CQ50-110US&pc=0&sc=2&cf=1&nh=10&rf=0&lkc=1&lk=1

HP Compaq... | Answered on Mar 09, 2010


If you have a multi-meter, you can find out if the charger is giving voltage. On the "block" portion of the charger, it should have the output voltage (i.e., Output: 15VDC 1.3A). Using the multi-meter, look to see if you are getting 15V DC power

If you are getting power, the problem is with your main board. Also, inspect where the connector goes into the back of the unit...does the connector go in loosely? If so, it's likely the mainboard.

HP Compaq... | Answered on Mar 07, 2010


there is a ribbon connector that runs from the labtop to the screen .... eather it has become loose ro disconnected or the screen has shorted out the first of the two sounds like the problem

HP Compaq... | Answered on Mar 01, 2010


describe yr problem

HP Compaq... | Answered on Feb 26, 2010


sounds like you have the beginnings of bad ram... replace your ram and all should go back to normal

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

HP Compaq... | Answered on Feb 26, 2010


Please test the power adapter with a multmeter and make sure it is working properly. If it is not it will not charge the battery and needs to be replaced.

HP Compaq... | Answered on Feb 23, 2010


Hi first thing to do here is to see where the problem lies. use a vga / monitor lead from your laptop to an external monitor or lcd/plasma tv in pc mode and by pressing fn and your monitor switch key think its f5 you should be able to determine if your screen is at fault, a common problem is the screens inverter or backlight bulb, if you manage to get an image on your external source then you its sure to be screen related wether it be the inverter/backlight/or even your internal screen lead this process can save money and time, you would then need to test the inverter to see if its this, the inverter is normally the cheaper option as the backlight can be a long tricky process.

I hope this has helped please rate :)

HP Compaq... | Answered on Feb 23, 2010


This might be a easy fix for you most likely it is that the cable has come loose which with this model they are known for this. The cable for the LCD is in the left corner. If you need help with get back in contact with me.

HP Compaq... | Answered on Feb 10, 2010

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