1. unplugged the power cord for 20 seconds (actually went a little longer)
2. Held down the # and 6 keys together and then plugged the power cord back in (still holding the keys).
3. held down # and 6 for about 10 more seconds after plugging the power cord back in and didn't get any messages but once and release them It was able to turn the power on.
The printer then printed an alignment page
hope it works, if so do rate the solution
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