Regarding your recent inquiry about the
HP 60 cartridge error message ("E in display window") and inability to print with your
HP Deskjet F4280 printer, this type of error is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself (please note that it is very rare for both ink cartridges to electrically fail at the same time). An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; these same failures can (and frequently do) occur with brand new ink cartridges.* To help identify the root cause, please run the 'Tap 41' cartridge's electrical / diagnostic tests below (refer to B. and C), this will identify which ink cartridge is causing the issue:
NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.
As a temporary workaround, or if you are unable to determine which cartridge is causing the issue, remove one of the ink cartridges from the printer....this might place the printer into the 'single cartridge printer mode'....print jobs may then be executed from the computer (only):
An internal electrical failure of a cartridge can be confirmed by performing the following corrective/diagnostic steps:
A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding:
http://inkjet411.com/?page_id=1519
B.Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to DIAGNOSTIC TAP 41 video procedure at the following link on how to activate and read the service test:
http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)
1.While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2.Release the Power button.
3.The 'Tap 41' diagnostic test print should print.
http://inkjet411.com/?page_id=444 (HP 60 - Deskjet F4200 model)
1.While holding the Power button, press Cancel (X) button 4 times, then press the 'Resume' button once.
2.Release the Power button.
3.The 'Tap 41' diagnostic test print should print.
--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout.
http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models)
http://inkjet411.com/?page_id=444 (HP 60 - Deskjet F4200 model)
---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.
For any additional questions please contact us directly:
[email protected]
To purchase the lowest cost ink cartridges available in the USA (remanufactured in the USA) please visit:
http://www.inkplicity.com/
-Thank you
