20 Most Recent HP Officejet Pro L7590 All-in-One InkJet Printer Questions & Answers


Hi
Check the following
--Check the paper in the ADF (automatic document feeder)
--Make sure the ADF pick assembly is in good working condition
--Remove the document feeder and open the ADF cover.
--While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
--Make sure the bottom roller is held firmly in place by the two-catch, which is located to the left and the right of the roller.
--Clean the rollers and separator pad
ab60556.jpg

HP Officejet Pro... | Answered on Jan 30, 2019


Solution
Follow these steps in the order presented to resolve the issue.
NOTE: If error messages also display on the computer, clear the error messages after each of the following steps. You might have to delete pending print jobs from the print queue on the computer to clear the error messages.

Step one: Perform a power reset
Follow these steps to reset the product. Make sure you connect the product directly to a wall outlet and not a surge protector or power strip.

Press the Power button ( ) to turn off the product.
NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless.
Disconnect the power cord from the rear of the product.
Unplug the power cord from the electrical outlet.
Wait 30 seconds.
Replug the power cord into the electrical outlet.
Reconnect the power cord to the rear of the product.
Press the Power button ( ) to turn on the product.
If these steps resolved the issue , there is no need to continue troubleshooting.
If the issue persists , see the next step.
Step two: Clean the electrical contacts on the printhead and inside the product
The ink nozzles on the printheads might clog if you expose them to air for more than a few minutes. The ink nozzles also might clog if you do not use the product for long periods of time. Follow these steps to clean the electrical contacts on the printheads.
CAUTION: Follow these steps carefully to avoid damaging the sensitive electrical components.
Make sure that the product is turned on.
Open the top cover of the product.
Press and hold the OK button for five seconds. The carriage moves to the left side of the product. Release the OK button.
Wait until the carriage is idle and silent.
Unplug the product power cord from the electrical outlet.
NOTE: Do not turn the product off by pressing the Power button ( ). This causes the carriage to move out of reach.
Lift the printhead latch.


Lift the handle on the printhead that the error message indicates is missing or damaged, and then pull the printhead out of its slot.

Use a dry, soft, lint-free cloth to remove any ink from the electrical contacts on the printhead.
CAUTION: Wipe only the electrical contacts. Wiping the ink nozzles, located on the underside of the printhead, can damage the printhead.Do not touch the nozzles. Doing so permanently damages the ink nozzles, and the ink stains clothing.
Figure 3: Electrical contacts and ink nozzles

1 - Electrical contacts
2 - Ink nozzles
Wipe the electrical contacts with the swab until no ink residue remains.
Wipe the electrical contacts with a fresh cloth to dry them and remove lint.
After the electrical contacts on the printhead are clean and dry, place the printhead on a sheet of paper or a paper towel. Make sure that the ink nozzles face up and do not touch the paper.
  1. Use a fresh, dry, soft, lint-free cloth to clean the electrical contacts inside the product. Figure 4: Clean the electrical contacts inside the product
  2. Allow at least five minutes for the contacts to dry. Check the contacts for lint or debris, and then dry or clean the contacts again if needed.
  3. Plug the product power cord into the electrical outlet.
  4. Press the Power button ) to turn on the product. 'Printhead missing or damaged, replace the printhead' displays on the control panel.
  5. Insert the printhead into its color-coded slot. Press down firmly on the printhead to make sure the electrical contacts touch.
  6. Pull the printhead latch all the way forward, and then press down to engage the latch. If the error message indicates that both printheads are missing or damaged, repeat the steps in this procedure to clean the other printhead.
  7. Close the top cover of the product. The product restarts and then prints an alignment page.

HP Officejet Pro... | Answered on Oct 01, 2018


When you are installing the L7590 you will get a screen that ask you if you are hooking up usb or ethernet. click usb. then the next screen will detect the printer do not plug your usb clble into your computer until this screen. I have found that if it gets past step 5/8 you shopuld be good. However it might still error out on step 5. I have installed many of these and got the same error many times and found that this is the best solution i have found.

HP Officejet Pro... | Answered on Mar 17, 2018


Sounds like you need the fax driver for the jetpro L7590 . I went to http://www.hp.com, Selected "Downloads", "Drivers" and enterd "jetpro L7590" into the search. The next screen was a selection of OSs for Windows and one for Mac OS X and Linux. I hope the Mac one is what you need. If it is, download and install it.

HP Officejet Pro... | Answered on Feb 02, 2018


The PDF File Type Is Not an Option When Scanning from HP Solution Center for HP Multifunction Printers When Using Windows
This document pertains to all multifunction printers with HP Solution Center software connected to a Windows computer.
When you scan from HP Solution Center in Windows, the PDF file type is not available.

HP Officejet Pro... | Answered on Oct 10, 2017


Vista has died, so you won't get updates. You could install Linux to get a modern operating system. The drivers are included. However, the problem might be in the printer since it's intermittent. It picks up a glitch and from there on it's all gibberish. Try wireless and see if that works.

HP Officejet Pro... | Answered on Apr 08, 2017


Required tools... T10 screw driver, cloth, tweezer, water
Remove ADF input tray, open adf door, remove connector, remove T10 screws, lift the adf mechanism, remove the paper, observe why paper got strucked, shoot the problem, clean the mechanism & sensors with cloth, fix the machanism back..Dip cloth in to water sqeeze it, clean adf pick up roller with it. fix all spares back,..Check..

HP Officejet Pro... | Answered on Dec 14, 2015


How do you know it's false? a small piece of paper can still sit in one of jam sensors causing that.

HP Officejet Pro... | Answered on Nov 19, 2015


The battery compartment is located on the front bottom left of the printer.

HP Officejet Pro... | Answered on Mar 10, 2015


I am assuming your using genuine as opposed to generic HP ink. If so this video may help, there are other video links to help solve your particular problem but the diagnostics is a good starting point.https://www.youtube.com/watch?v=RWTNUydbCGk&feature=youtu.be

HP Officejet Pro... | Answered on Mar 01, 2015


Did you remove the plastic tab or plastic strip prior to installation? I assume you did and then the cause would be a clogged print head. This usually happens if the printer has not been used for a long period.

HP Officejet Pro... | Answered on Aug 31, 2014


Unfortunately, it sounds like you need a new printhead C9381A. You can hope that it's clogged from lack of use and go into printer properties and attempt to clean it (it will use a lot of ink in the process). However, the the black/yellow printhead generally wears out faster than the C9382A cyan/magenta printhead. Replacement should cost around $70 for each.

HP Officejet Pro... | Answered on May 13, 2014

Not finding what you are looking for?
HP Officejet Pro L7590 All-in-One InkJet Printer Logo

358 questions posted

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

OfficeJet HP

  • OfficeJet HP

Most Popular Question

imaging device not found l7590

  • Office Equipment & Supplies
Loading...