20 Most Recent Nortel T7316E 2-Line Corded Phone - Page 9 Questions & Answers

Try swapping the handset and cord with a working phone. Those handsets are known to loose the transmitters. As for the ringing, have someone make an intercom call to your extenxsion. Do not answer the call...while the light is flashing press the volume up button several times. www.dyna-tech.us
Hope this helps

Is the assistance on FixYa free? Yes. Signing up for FixYa is free. Users can post their problems on the free troubleshooting forms and get help for free. You can also upgrade your post to Premium Assistance and get fast, guaranteed assistance from our Top Experts - via posting or Live Chat. How do I pick my FixYa nickname? Your FixYa nickname will be your user name on the FixYa site, and will be seen by other users. Once you complete your registration, this nickname can not be changed. Pick a nickname between 4-12 alphanumeric characters that you can easily remember, and that you don't mind being visible to the FixYa community. Are there any restrictions when creating my FixYa password? FixYa passwords must be a minimum of 4 characters and can only contain letters and numbers. How do I sign in to my FixYa account? To sign in to your FixYa account, click the "Sign In" button in the top right corner of any FixYa.com page. If you are not already a FixYa member, click the "Not a Member?" link in the top right of the Sign In page and fill out the short Sign Up form.

Note: If you are already signed in to your FixYa account, you will see the "My Profile" and "Sign Out" buttons in the top right corner of the page. Click the "Sign Out" button if you wish to sign in as a different user.

To delay the answer or the auto attendant, enter administrative programming by pressing feature 983 the default log for a 2 digit intercom system is 120000, the default log for a 3 digit system is 1020000, press the AA soft key, then the lines soft key, depending on the type and version system you have the line numbers could be 01-08 or 01-04 and 25-28 or 01-04 and 31-34 for the first 8 lines.enter in the line number and press ok, press the CHNG soft key twice the center soft key should say RINGS, press the center soft key, enter in the number of rings you wish to delay the auto attendant from answering,press the next soft key to go to the next line,
press the Rls key when finished

Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___"
18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key

press the end (release) key first before you log into admin features.

Sounds like your touchtone gate has been enabled in your voicemail. To disable the touch tone gate enter feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press 1, the display should say TT gate:std chng and ok. press the chng key til it says none and press ok press the rls key when finished.

Depends what type of park but try dialling 501, 502, etc. This should pick up the calls in park so you can release the lines. Doing a complete system reboot will solve it to, but its a bit radical. The other option is if in fact its not a park but a swca hold. In which case you can google feature keys and get the feature codes from there.

more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s that left the message left multiple messages. in that case repeat the procedure til all messages are canceled

To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Unplug then replug. Works every time.

you go in thru f**config, config and then go to system programming, feature settings. here is where you find music or tones for the moh feature.

Dan

you can go into programming under f 983 and administer the mailbox. from here you can reset the password

feature 903

NO if you erase a call it cannot be retreived

Changing the time on a Norstar system must be done using a display phone. Using a M7310 or T7316 the right 2 buttons under the display are "NEXT" and "SHOW" respectively.

1.- To enter programming mode press "FEATURE" and "* * 2 6 6 3 4 4"
2.- Enter password (default = 266344) - display should read "Terminals & Sets"
3.- Press "NEXT"(bottom right arrow) 5 times - display should read "Time and Date"
4.- Press "SHOW" (top right arrow)- display should read "Hour:___"
5.- Press softkey "CHANGE"
6.- Enter hour - display should read "AM OK or Change"
7.- Select AM or PM
8.- Press "NEXT"(bottom right arrow) - display should read "Minutes:___"
9.- Press softkey "CHANGE"
10.- Enter minutes
11.- Press "NEXT"(bottom right arrow) - display should read "Year:___" 12.- Press softkey "CHANGE"
13.- Enter year
14.- Press "NEXT"(bottom right arrow) - display should read "Month:___"
15.- Press softkey "CHANGE"
16.- Enter month
17.- Press "NEXT" (bottom right arrow)- display should read "Day:___" 18.- Press softkey "CHANGE"
19.- Enter day
20.- Press "NEXT" (bottom right arrow)
21.- Press the Rls key

If your trying to get your messages from another nortel set in the office press your open voicemail button or feature 981. The left soft key below the screen should say OTHR. press the soft key the screen should change to LOG: enter in the mailbox number followed by the password and #.
If your trying to get your messages remotely, call into the office and when the auto attendant answers, press ** followed by your mailbox number password and #.

Programming should be done from the M7310, M7324 or the T7316E set. Administration access code: Feature * * 2 3 6 4 6 which also is Feature * * A D M I N.
If asked for a password enter the same 2 3 6 4 6.

If that doesn't work you may have the newer Compact ICS or the Modular 0x32 control unit which will be Feature * * 8 4 6 3 which is T I M E. Password is 2 2 7 4 2 which is B A S I C or A D M I N which is 2 3 6 4 6.
When in programming just press the next button(lower right arrow) until you see what you want to change. Then press show ( top right arrow) ,then change if you want to change it. If you pass it, press back (lower left arrow)
Example: To change the Time & Date Press next until you see Time & Date. Then show Then Chng Then change again, change it if you need to, Then next again until you see what you need to change. For example; only the hour needs to be changed for day light savings time. Just press next until you come to the Hour. Then Change it. Then press release RLs when your done.