20 Most Recent Nortel T7316E 2-Line Corded Phone - Page 5 Questions & Answers

This is the most complicated part of the Norstar voice mail system and requires a tech or fully trained admin at site.It is called CCR Custom Called Routing.You need to record "thank you for calling ABC" under AA/GTG/GTG/1You then need to build a CCR tree and record the rwst of the greeting under Path 0. Path 1 , 2 etc is where you do the pointing.There is too much to mention here that needs to be done.Norstar System Coordinator guide (for any version) is your friend as well but a 2 hour service call is well worth the headache.

You may need a tech if unsure of programming, passwords and navigation.In Config or Admin under Sets/Capabilities you will see Forward No Answer, that needs to be pointed to the voice mail ext # (F985 to see what that is), then after that setting is the ring count....4 is recommended for average office staff.

when you press the line button it may say "in use" and the have a extension #. That will tell you which phone or port has seized it.

Hi thereThe Nortel and any other of PBX come with the voice mail, and you configure the voice mail as a phone ring.... If you can not pick up your phone in 3 time of ring then automatically your phone transfer on Voice mail and there as you setup..........In voice mail it asked which number you want to call and say the details Example: - Dail 1 to Drawing Room Dial 2 for Dinning Hall Dial 3 for Bed Room..You just configure you voice mail system and solve you problem.Thanks

The number to repeat a voicemail is 1, you must first go back to the main menu and click 1, make sure you are at the main menu first. Also, if not, I believe the button is 2 on some phones, try both.