20 Most Recent
Nortel T7316E 2-Line Corded Phone - Page 2 Questions & Answers
Where is the capabilities button on norstar phone system?
There is no "capabilities" button. There is a "Feature" button, which is that sort-of-satellite circular logo thingy above the hold button.
"Capabilities", if you need to access that, is one of the programming sections in the configuration menu.
How to rename an extention
Feature ** CONFIG
Terminals & Sets
(select, then enter extension #)
advance past Line Access, Capabilities, to Name
softkey CHANGE
Log in for administrators
Hi Denise,
As in my previous response, for VM it`s feature 983, password 1020000.
For system, it`s feature **266344 Password: 266344
Names are different on voicemail and extentions how do I change them on the voicemail
Hi Denise,
You should generally delete and re-add mailboxes when someone new takes over an extension. It allows the new person to customize the mailbox from scratch.
If all you want is to change the name, go:
Feature 983
Password: 1020000
Select Mbox
Enter the Mailbox number
Hit Next until you see the name, and then select change.
Enter in the new name, press next, and then hang up.
Nortel phone - VM box locked contact admin - tried solutions & no luck
Hi Lyndsay,
Have you tried feature 985, and then press 9, and enter the passed resetsmppwd? That should reset the login on feature 983 to 1020000 for three digit extensions, or 102000 for two digit extensions. Once you get into there, you can reset the mailbox password for the general delivery mailbox. Depending on your system, even though the general delivery mailbox might be on extension 363, the mailbox number is likely to be 100.
I cannot ring other phones in our office and my phone doesn't display when other employees are on the phone
Hi Kym,
It sounds like your phone might be a bit of a lone ranger! Try cloning someone else's phone settings to your phone and see if that solves the problem for you. You can do this by:
Feature **266344
Password: 266344
You should see Terminals and Sets. Press the Show button.
It should ask the for extension number, so enter the extension of someone whose phone is working properly.
Press Copy
It'll say "Copy SystemData" Change that so that it copies subscriber as well.
Press Next. It'll say Copy Single. Press Next
Enter your extension number when it says Copy to:
Once it has finished, hang up and give your phone a try once it has updated.
Access call pilot manager
Hi Kathryn,
I'm assuming that you mean you want to be able to edit the system's voice mails and AA.
Feature 983
The default password is 102000 for two digit extensions, 1020000 for three digit extensions.
Where is the show key on the nortel T7316 phone
Not sure what you mean by Show key but if it's to check what the buttons are programmed for, you do this:
-press Feature button (strange satellite/orbit button above the Off Hook/Pick up red button on right)
-press *
-press 0
-then press button you want to check
If that's not what you are looking for, give more details what you want to do
Not finding what you are looking for?