Top 20 Samsung HT-Z310T Theater System Questions & Answers

If I remeber correctly, the Samsung HT-Z310 is a dvd system.....not blu-ray. Won't play blu-rays - never has, never will.

When you've got good volume, try unplugging the speakers (only for a very short time) to see if that whining noise is still there or if it's stopped. We're trying to see if the whining is related to the low volume and "protect" or if it's only coincidental.Try unplugging all the cables (except the power cord). Turn the player on & off several times & see if that whining noise acts the same. Also see if the player goes into "protect". What we're trying to do here is see if it NEVER goes into "protect" with the cables unplugged.Last... try to get it to start & run without going into "protect", with all the cables unplugged (except power). Plug the cables in, one at a time, and see if plugging one of the cables in forces it into "protect". If so, there's something wrong with that cable or whatever's on the other end of that cable. Unplug it again & restart the player - no "protect"? Wait a little while, plug the cable in. "Protect"? Check the other end of that cable.If it goes into "protect" with nothing plugged in except the power, then the player is probably a write-off, ready to be replaced (it's not very often that DVD players are worth repairing these days).

I've just been struck down with this too on my newly purchased MM-E460D. I think I've worked it out, its just a poor description and manual. iPod mode" means choose the music off the iPod via a connected TV whereas "Remote iPod" is choose the music off the iPod via the Samsung remote and also directly from the iPod interface. I've been there for days trying to get "iPod mode" to work via the iPod interface.

Hi the problem is, is that the system is overheating. Meaning the extractor fans inside the machine could be taking in excessive heat from over systems and the machine is trying to turn off before any damage to the system. Solution: Move it to a more open area!

Knowing a model number would help a small way. But, the general answer is, home entertainment systems with cinema device. The microphone jack is for calibration of speaker balance.

You have to hook up the audio cables to the TV from the DVD stand alone player. Red and White is audio and Yellow is Video. The player will play movies and the sound should go to your TV speakers. If not you will need to set it on the TV in the audio source to play from your speakers on the TV. John

According to the manual I see the HT-Z310 doesn't support bluetooth connection to external devices.

http://www.retrevo.com/support/Samsung-HT-Z310-Home-Theater-Systems-manual/id/23122dj393/t/2/

Generally speaking, an amp attempts to protect itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'nekkid'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

This either means the dvd drive went bad which I doubt but is possaible. In that case you would either need to buy a new dvd drive for it and replace it yourself or send it in for repairs. If it is not under warrenty however it probably will cost a pretty penny.

The other reason, and probably more likely one, is that whatever your trying to play on those dvds and cds is not supported by that system.

'PROTECTION' is a short somewhere, sometimes the speaker connections or if its housed in a cabinet getting hot due to poor ventilation you can also try blowing it out with a air compressor or a can of compressed air/ If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Hi sita72,

Protect is an error code for short and or overload. This will appear once the processor sense a malfunction either on the power supply or on the load (high chance is the output IC). DIY steps are as follow to determine where the fault is : 1. Allow the unit to cool down for an hour. Give proper ventilation and keep away all obstruction from the vent to have a sufficient air flow. 2. Disconnect one at a time the speakers, inputs, from the unit while powering it on.

If the unit back to normal again then you've confirmed that any of the above caused the error code. If #1 is the caused, you have to check also the exhaust fan, clean it as much as possible, replaced if faulty. If #2 is the caused (speaker) check the wire and speakers for short, (input) check the RCA cord for short or replaced if necessary.

If the above simple fix didn't cure the error code, you can try the next steps if you are an electronics enthusiast. Now after removing the cover, you have to concentrate first on the power supply board. Look for bulged electrolytic capacitor. Leaky capacitor will affect the regulation of the supply and will trigger the error code. Look for dry joints. Check it also in the pre-amplifier stage, main output board where a big heat sink is located. Next disable the output amplifier stage by disconnecting the supply. If the unit come out, make some re-soldering on the board, spot the cold solder and dry joints and then try to connect again. If the error code appear again, high chance that your output IC is faulty but still to be confirmed. Using the disoldering pump and soldering iron pull-out the output IC from the board then try the unit. If the error code disappear, confirmed that your IC is faulty.After trying the abovesteps-by-steps guide and still the symptoms persist this is the time for you to send it to repair shop. Remember that your unit has a lot of parts and only some basic steps have done, leave the expert to troubleshoot the entire unit.

Have a nice day!

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dont off the system keeping in loud volume keep it mute or less then switch off

Hello David - That message is telling you the system is shutting itself down because of some electrical abnormality that could damage it or a situation causing it to overheat.

I suggest you first unplug the unit and let it sit for an hour or two. Power it back up. If the warning is still there power it down. Now would be the time to consider whether you have made any changes to the system, even anything as small as moving a speaker.

The most common reason for the error is that there is a short somewhere, usually in the speaker wire itself or at the connector to either the speaker or the system. Overheating is not the issue because of the short time between power up and the message. Detach everything that is attached to the unit (devices and cables/speakers) and power it up again. If the error persists you have an issue requiring service, hopefully under warranty.

If it doesn't that's a great sign and the next step is to attach everything back ONE device/cable at a time, powering the unit down before you attach the next device/cable. Be extra careful with the cable attachment and while you're handling the cable look for any visible abnormality with the cable, bare cable, cracked connector, etc.

Obviously if the error returns right after any connection the problem is right there, most likely a speaker cable and the fix is to make sure the cable is not shorting at the connections to speaker or receiver and if that can't be found visibly replace the cable with a new one.

Good Luck and Thanks for using Fix Ya.

Mikeywaf

the cooling fan has ceased. Blow it out with canned air or replace the fan.
Check the voltage going to the fan, and oil the bearing under the sticker.

You need part # AH31-00056B and you can get it here -
http://www.samsungparts.com/Products/Parts_and_Accessories/PID-AH31-00056B.aspx
Now the install of this is very easy. First unplug the unit. Second don't mess with with or touch anything else but the fan and the wires on it.

1. Put a towel down on a table of other hard surface. You have to turn your receiver upside down and don't want to scratch it.
2. There will be 4 maybe 6 screws that hold the cover on the bottom side and maybe two more on the side, remove these.
3. Carefully turn the radio back on its feet and carefully remove the cover.
4. The fan is literally right there.
5. Get a piece of paper and write down where the red/positive wire and black/negative wire lead to and also the way the "arrow" on the side of the fan is pointing. This is very important.
6. Next warm up a soldiering pencil and remove the two wires that power the fan.
7. Now remove the screws anchoring the fan.
8. Now get the new fan and anchor it the same way as your wrote down. Pay attention to which way the "arrow" is pointing on the side of the fan. This indicates the way the wind will blow.
9. Soldier the wire leads into the same place as you wrote down.
10. Now replace the lid on your receiver.
11. Job completed.

this is a simple problem with a simpler solution.there must be dust particles clogged in your dvd player particularly in the laser area which is causing the problem.clean it by opening the player or get it cleaned by an expert.

http://parts.digikey.com/1/parts/1493271-res-91-ohm-1-8w-5-0805-73l3r91j.html

Generally speaking, an amp protects itself from heat, shorts and overloads by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

problem with lens

I've advice you to check your exhaust fan if working properly.
The processor shuts down the unit because it sense that you have a problem on the fan.
This is happen to avoid further damaged to your output I.C. which is quite expensive.
If the fan is not working then try to clean it, sometimes it is full of dust that caused to stop from functioning. If you confirmed that the fan is already defective then replaced it with a new one.
After replacing and the symptom is still there then I've advice you to look for a qualified technician because there might be sometime wrong on the board (faulty parts).

Pls rate my help.

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