All parts come with a 365 day, any part, any reason return policy.
Try to clean the discharge pump filter first (Instructions on page 13 of the Use/Care manual).If the drain pump is working, it's most likely related to the pressure switch. Check out these postings: http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min http://www.fixya.com/support/t8933273-general_electirc_washer_model Do a diagnostic test -- Easy and free, and the machine will likely diagnose its own problem. Instructions in those postings. Post back any code you find and we'll go from there.
Here's what the Padlock represents:
Lock Function
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. children cannot accidentally start the washer by touching pads with this option selected.
To lock the washer, press and hold the DELAY START button for 3 seconds (on some models use SIGNAL button). To unlock the washer controls, press and hold the DELAY START button for 3 seconds. The control lock icon on the display will light up when it is on.
NOTE: The POWER button can still be used when the machine is locked.
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