20 Most Recent General Electric WCVH6800J Front Load Washer - Page 6 Questions & Answers

Check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Post back once you have the codes and we'll see about next steps

Check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Sounds like you could have a pump problem or a loose hose. First, go ahead and clean the drain pump filter (as per instructions in the Use & Care Manual). Screw it back in tightly to see if that resolves the issue.

If not, check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

If you don't get any error codes and all tests run correctly, open the front access panel and see if you can figure out where the leak is originating from (To remove the panel: undo three screws and lift from the bottom).



Good Luck.

How to run a diagnostic test:

1. Unplug power cord, then wait 30 seconds.
2. After plugging in, follow these instructions...

To Enter SERVICE MODE: Press Signal-Delay-5ignal-Delay (within 30 seconds of plugging in washer).
To Exit SERVICE MODE: Repeat Signal-Delay-Signal-Delay.

Here are the possible tests to run (TEST LIST). The error codes from t02 will probably be the best indicator of your problem. (scroll down to bottom to see what each command button does once you are in test mode)

• "t01"
  Model ID
  Verifies (or sets on new board) the proper Model id
• "t02"
  Error Codes
  Lists up to 10 control-detected problems
• "t03"
  Software ID
  Verifies using latest Control-eePROM-lnverter software
• "t04"
  Exercise lCD/lEDs
  Verifies that all the displays and buttons work
• "tOS"
  Pump Test
  Tests drain-out pump
• "t06"
  Pressure Switch Test
  Fills to all 3 levels, then pumps out water
• "tOT'
  ThermistorlHeater Test
  Verifies that both the Thermistor and Heater work
• "t10"
  Tumble Test
  Verifies Washer Tumbles (I.e. Wash cycle)
• "t11"
  Spin Test
  Verifies Washer spins
• "t12"
  Dispenser Test
  Verifies Dispenser fill works-for all four fill modes
• "t13"
  EOl Test
  Performs End-of-Line test sequence

Button Commands (based upon test mode)
-----------------------------------------------------------------
t01 prerequisites: none

Start Displays defined Model id (01-04); displays "---" if new board (to set Model id, rotate knob unlil desired id [01-04] displayed, press and hold "START' key to program desired model)
Power Returns to "t01"
------------------------------------------------------------------
t02 prerequisites: none

Start Displays most recent error code (EOO=none)
Start Displays previous error code (up to previous 10)
Hold start Clear all error codes (and then displays EOO)
Power Returns to "102"
------------------------------------------------------------------
t03 prerequisites: none

Start Alternate "cod" and Control Software version
Start Alternate "EE" and eePROM version
Start Alternale "Inv" and Inverter Software version
Power Returns to "103"
------------------------------------------------------------------
t04 prerequisites: none

Start loops on lighting lED's, LCD and cycle ids
Any button Beeps when depressed
Power Returns to "t04"
------------------------------------------------------------------
tOS prerequisites: none

Start Displays "P" and pump for 60 seconds
Power Returns to "t05"
------------------------------------------------------------------
t06 prerequisites: none

Start Displays "E" (for Empty) and starts filling when reaches Foam level-displays "F"
Start Fill, when reaches Main level-displays "nl"
Start Fill, when reaches overflow leve~ displays "OF," pumps out, displays "E" when tub empty
Power Returns to "t06"
------------------------------------------------------------------
t07 prerequisites: Main level pressure switch must work

Start Displays temperature in OF, fills to main level, turns on heater up to 5 minutes, displaying rising temperature
Power Pumps out water and returns to ''t07''
------------------------------------------------------------------
t10 prerequisites: none

Start Displays "It" and tumbles tub alternating the direction every 5 seconds
Power Stops tumbling and returns to "t10"
------------------------------------------------------------------
t11 prerequisites: none

Start Spins to 400 RPM displaying increasing RPM
Start Spins to 1100 RPM [Greater than or equal to 1000, displays "Axx"; Greater than or equal to 1100, displays "bxx" (xx, 0 to 99)] [currently error-automatically goes to 0 RPM]
Power Stops spinning and returns to "t11" when stops
------------------------------------------------------------------
t12 prerequisites: none

Start Displays "pdt" and fills via pre-wash chamber
Start Displays "ddt" and fills via main wash chamber
Start Displays "bdl" and fills via bleach chamber
Start Displays "Fdt" and fills via fabric softener chamber (stops if reaches Main level during any fill)
Power Pumps out water and returns to "t12"
------------------------------------------------------------------
t13 prerequisites: none

Start Starts EOl test sequence (NOT used in Repair)
Power Returns to ''t13''

Once you have the diagnostic codes, check this post for the meaning of the codes:

http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Pretty simple operation...here's an overview of the component locations:


Remove the 3 screws at the bottom of the front panel. Lift panel out at the bottom and it should fall down. Discharge pump is on the right-hand side. Simply disconnect the hoses from: 1) the tub and from 2) the outbound discharge hose. Then remove all screws holding the pump in place. The electrical is a quick-connect adapter.

Save yourself a mess by draining the assembly first -- just follow the instructions for draining/cleaning the filter in the Use & Care manual

Pretty simple operation...here's an overview of the component locations:


Remove the 3 screws at the bottom of the front panel. Lift panel out at the bottom and it should fall down. Discharge pump is on the right-hand side. Simply disconnect the hoses from: 1) the tub and from 2) the outbound discharge hose. Then remove all screws holding the pump in place. The electrical should be a quick disconnect adapter.

It might help to drain the assembly first -- just follow the instructions in the Use & Care manual.

Look at this solution (posted by me):

http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min

Should help you troubleshoot correctly.

Has this been solved? I have the same problem only I do not remember a power failure. But the other things are the same. <!-- from fixya rte -->

First, check out http://www.fixya.com/support/t8312220-ge_wcvh6800jms to run a diagnostic. I'm having the same problem and it's apparently the pressure switch hose. My t06 test is showing an E.

Also see if http://forum.appliancepartspros.com/washer-repair/91162-ge-front-load-washer-wont-wash.html describes your problem. BE SURE to heed the warning about the cancel/drain near the end of the page - I just spent 2 hours cleaning up water.

Here you go:
Overall Depth (in.): 31 1/4 Overall Height (in.): 41 1/2 Overall Width (in.): 27 Approximate Shipping Weight (lb.): 225

Hello,

the only way to do a reset on this unit is to unplug while powered on, let me know how it goes,

http://www.appliancerepairlesson.com/

GE thats rare///Is the unit solid frount to back corner to corner can;t be any movement there at all///more inportant to be solid then level grab corner of machine and see if there is any movement from rear corner left to front corner right and then the other side also are the shipping bolts and spacers 4 removed from the rear of unit..hope this helped.....good luck if I helped you please vote

Check for any movement from corner to corner (across corner to corner) if there is any AT ALL adjust legs to take up the movement / no movment is more inportant then being level a lot of techs miss this... anymore questions or problems just ask .....good luck

I am having the same problem and can't find any answers...did you receive any advice?

Hello,

Top loading washing machines can emit loud noises and vibrations if they are not properly balanced. Imbalanced machines are the result of large loads of clothing that rock the machine causing one or more of the feet to rise off of the floor. Front loading washing machines do not have this problem because there is no side-to-side motion. Kenmore top loading washing machines have self-leveling feet on the rear of the machine and adjustable feet on the front of the machine.

Material needed to carry out the function.

• Level,Another person,Wooden block or brick,14 mm wrench

1. Unplug the washing machine's power cord from the electrical socket. Pull the washer away from the wall, or out of the laundry closet, so that it is easily accessible.
   
2. Grasp the top back of the washer on both sides and tilt it forward until the back feet are off of the ground by 4 inches. Lower the washer gently back to the ground. This maneuver, adjusts the self-leveling rear washer feet so that they are fully extended. You may need the assistance of another person to do this.
   
3. Place a level on top of the washer near the front edge. Look for the air bubble in the level to determine which side of the washer is out of balance. The side that the bubble leans toward is the side the needs to be raised.
   
4. Move the level so that it is positioned along the side edge of the washer and check to see if it is level from front to back. If it is level, move it to the other side of the washer and see if it is level.
   
5. Lift up on the front of the washer and insert a wooden block or brick under the front bottom edge.
   
6. Crouch down on the floor near the front foot that needs to be raised. Use your fingers to twist the threaded foot clockwise to retract the foot and counterclockwise to extend the foot further. If necessary, adjust the other front foot as well using the same method.
   
7. Lift up on the top of the washer and slide the block out from under it. Place the level on top of the washer to check that it is level. If the washer is not level, replace the block and continue adjusting the feet until the air bubble is centered in the level.
   
8. Crouch down on the floor near the front of the washer and use a 14 mm wrench to twist the metal nut on each front foot counterclockwise. Twist each nut until each is tight against the washer and will no longer move.
   
9. Plug the washer's electrical cord back into the wall.
   

Hope this help?.

Thanks for visiting.

Hello,

This article shows step by step photo instructions on how to replace the door boot seal of a common GE brand front load washing machine.

The washing machine in this example is the GE and the door boot seal
j

• Phillips head screw driver
• small socket wrench
• 7mm socket
• replacement door boot seal
• lots and lots of patience

1. 
   remove dispenser Unplug washing machine and remove dispenser.
   
2. Remove lower front cover by removing 3 screws holding it on bottom. Remove lower front cover by removing 3 screws holding it on bottom.
   
3. Remove screws connecting top control panel to front of washer. Remove screws connecting top control panel to front of washer.
   
4. Completely remove control panel from front panel. Remove 3 screws holding top panel on back of machine and slide cover back approximately 1 inch and lift off.
   Completely remove control panel from front panel.
   
5. Use bungie cord to tie back control panel. Use bungie cord to tie back control panel.
   
6. 
   'Pop' off the tension spring being careful not to bend or break it. Feel for the tension spring which tightens the door boot seal onto the front panel.
   'Pop' off the tension spring being careful not to bend or break it.
   
7. pull the right-hand side of the seal tight to reveal the inner tension ring holding the seal onto the inner part of the washer. With tension spring removed, pull door boot seal away from front panel.
   On GE models, pull the right-hand side of the seal tight to reveal the inner tension ring holding the seal onto the inner part of the washer.
   
8. remove inner tension ring IMPORTANT: Use a short stem philips head (such as a Husky No. 2 x 1-1/2 In. Phillips Screwdriver) to loosen the inner tension ring via its clamp screw.
   NOTE: you may have to remove the front panel to gain access to the tension ring. If that is the case, remove the front panel by removing the screws positioned at each corner (four screws total). On some models you may have to first remove a lower-front panel to gain access to the bottom two screws of the main front panel.
   

Check if its draining properly.If not then the drain pump as well as drain hose needs to be checked.Also check if water is filling non stop or filling properly,if not then its the water fill valve that is causing the problem.Check out.Thanks.