20 Most Recent Philips Norelco 8175XL Electric Shaver Questions & Answers

Question edited for typo, and FULL 'make model (what it is). Question moved from Garden to a Philips Norelco category. Please don't post in all CAPS, it is considered SHOUTING and is hard to read. Strip it down yourself, or Philips Service Centre, or a new one is $45. https://www.google.com/search?q=Philips+5861+xl+trimmer+not+working ..

I have had three 1050CC shavers all with the same problem. Apparently other models have the same issue. After about a year of use, the unit reverses after dipping the shaver into the cleaning solution for a second. Two were replaced by Philips within the 2 year warranty period. I still use the 3rd one. There are several things you can try. If the cleaning solution is low this will cause the shaver to reverse and not clean. Add more cleaning solution. I have noticed that sometimes I have to add more fluid to the unit after a week of use. Sometimes it is necessary to fill the solution a little above the max fill line. Be careful though. Filling it too much above the max fill line can cause cleaning fluid to run out of the bottom after a cleaning cycle. If the above two fixes don't work, then press the clean button and after the unit reverses back up, wait about 5 or 10 minutes and press it again and it should stay down as long as there is enough cleaning solution in the unit. If you wait too long or too little to press the button, it won't work. I have noticed if I press the button immediately after it reverses the same problem occurs. Also if I wait 30 minutes before pressing the button the same problem occurs. There must be some sort of timing cycle. You may have to repeat this process a few times to get it to stay down and clean. This is the only way I can get mine to clean now. Obviously something is getting dirty or wearing out over time in the cleaning system. Since I have had 3 shavers with the same problem, I know many others have had it too. Philips must be aware of the problem. It is frustrating that they don't offer help on their own website and consumers have to band together to solve problems that they should be solving. The two year guarantee is very generous, but there is a design flaw with this product.

If the shaver is running ok but does not shave well, the blades either need cleaned or replaced.You will find replacements for 8175XL model at shaveroutlet.com. See link belowhttp://shaveroutlet.com/shaver-replacement-parts/norelco-philips-hq9-replacement-heads-p-252.htmlScroll down the page for tutorial video showing how to remove blades for cleaning or installation

I find going in circles and diagonals against the grain is best.

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It depends on the razor. If you have a non-rotary razor, go in diagonals, against the grain and in small circles. If you have a rotary, like a Norelco, larger circles and straight up/down. I find it hard to get all the hairs so, I also use a regular razor blade in the shower and just do my neck.

go on phillips website and register product

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You will find a replacement trimmer at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-8100-series-sideburn-trimmer-p-388.html

See disassembly video tutorial at shaveroutlet.com using the link below. You will not have to disassemble as far as the video shows. Just remove the back cover and the trimmer can be 'disjointed' from the cover

http://www.shaveroutlet.com/philips_norelco_shaver_disassembly

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