20 Most Recent Nostalgia Electrics CCP-509 Popcorn Maker - Page 4 Questions & Answers

A company called Standard Concessions Supply sells the parts for the maker. You can order the part on-line. Try these people. I order from them also. I have a popcorn popper also. Love it on movie night. hope this helps

For anybody needing parts for Nostalgia Electrics popcorn makers please call 920-347-9122. Nostalgia Electrics is no longer part of The Helman Group.

Please try to contact Helman Group, the company that manufactures products for Nostalgia. You can call them at 805.487.7772 or you can shoot them an email at [email protected]

The Helman Group, Ltd.
1621 Beacon Place
Oxnard, CA 93033

All the best!
If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Are you sure it is not a Nostalgia RKP-630? Does it look like this?
If so then it will pop 1 gallon of popcorn. Use an oil to popcorn ratio of 1 to 4. Try 1/2 cup of popcorn with 2 tablespoons of oil. Put your oil in the popper and then put in 3 kernels. When you hear them pop put in the rest of the corn. Do not use butter or margarine as your oil. As soon as you hear the popping stop for 10 seconds flip it so the popcorn falls out. You may have to adjust the amount of corn & oil for the size of the pot.

There are a few things that you may experiencing issues with on your unit. Please contact Nostalgia Products at 1-920-347-9122 and they can help you figure it out.

it is defective, take it back and get it replaced. It is over heating so shutting off.

Hi, you actually guessed right, once any of you appliances that is meant to generate heat (examples like pressing iron, electric cooker, microwave) comes up but fails to generate heat during use, it's definitely the heating element that is bad...
All you have to do is change it.

Take care

You can call Nostalgia Electrics at (920) 347-9122 to see about ordering replacement parts. You can also fill out the form at their customer service page to email your request. This is also the place to find manuals if you need them.

You can call Nostalgia Electrics at (920) 347-9122 to see about ordering replacement parts. You can also fill out the form at their customer service page to email your request. This is also the place to find manuals if you need them.

It's here at Nostalgia Electrics.

Here is a link to Nostalgia Electrics..Fill in their form and you can go from there. Here is the link...
http://nostalgiaelectrics.com/default.asp?a=service copy and paste it into your browser or try to click on it..Hope this helps you..Wayne

Call 920-347-9122 to get the crank handle - you can download the user manual at www.nostalgiaelectrics.com.

You can order a retainer plate by calling Nostalgia Products at 920-347-9122.

You can call Nostalgia Products at 920-347-9122. They are open Monday thru Friday 8-5 CST.

You will have to purchase the kettle. It costs $40 and that includes S&H. Please call 920-347-9122 and they can take your order.

Most likely the problem is one of the following:
1. Your Heating Element went bad and needs replacing.
2. The On/Off Switch for the Kettle has gone bad.
3. A wire has come loose.

Since you are already out of the warranty period, if you have an electrician in the house, they could unplug the popper, remove the top dome and inspect the switch, look for loose wires, etc.

For replacement parts or further troubleshooting, call Nostalgia Electrics at 920-347-9122

Here is the direct download link for the CCP-509 instruction manual (PDF file):
http://www.nostalgiaelectrics.com/manuals/CCP-509.pdf

However, the Assembly Instructions for the (nearly identical) CCP-200 are better (PDF file):
http://www.nostalgiaelectrics.com/manuals/CCP-200.pdf