20 Most Recent Nikon Coolscan IV ED Film Scanner Questions & Answers

You've not said what the message is but I suspect that the software is too old to be used on the macbook if it is running OS X 10.7 (Lion) or if you are running snow leopard, it may be a non-intel version of the software. It may be asking you to instal rosetta which would be on your snow leopard instal disk. If the Nikon website does not have updated software you could try vuescan which according to this page http://www.hamrick.com/vuescan/nikon_coolscan_iv_ed.html does work with the film scanner and you can download a demo version which you can trial before you buy. Hope this helps.

you can get free driver for your device from www.brotersoft.com

What OS does your new laptop have? In this case, the version matters. Do you have the 32-bit or 64-bit version of the OS? (I assume you have Windows with a Dell, then click Start > Control Panel > System and Security > System to get the OS and version. A 64- bit OS will have an x64 after the version.)

Nikon does not support the 64-bit OS's.

The files below are for the USB or parallel port Nikon Scanners.

If you have Windows 98SE - XP, download the driver from http://support.nikonusa.com/app/answers/detail/a_id/16452 . Scroll down to the I Agree button. Then download the update to version 4.02 from here: http://support.nikonusa.com/app/answers/detail/a_id/16453 . Install the files in order. (Download and run; double click on the file in the Download manager or on the desktop (or folder where the program was saved).)

If you have Windows Vista, download the software from http://support.nikonusa.com/app/answers/detail/a_id/14463 . Again scroll to the I Agree button. You will need to accept the changes to the computer when the UAC pops up (or under).

See below for Windows 7.

Most manuals are available in a PDF format. To get the latest version of Adobe Reader, go to http://www.adobe.com . Click on the link to download Adobe Reader. (It's on the right hand side of the page below the Special sales offers. Alternatively, go to http://www.adobe.com/go/EN_US-H-GET-READER (in the US). The current version is Adobe Reader X (10.0.1). There is a download and install option. You may need to give an ActiveX permission to start the download with IE. With Vista or Windows 7, you will need to accept the installation making changes to your hard drive (possibly twice) in the UAC.

If you have Windows 7 32-bit, the Vista file may work on your computer. You need to use the compatibility mode. After downloading the file, right click on the installer. Then choose Properties and then the Compatibility tab. Turn on Run program as Compatible with the appropriate OS. Then right click again on the installer and choose Run as Administrator. Then check if the program itself is running in the compatibility mode by right clicking again and choosing Properties. However, Nikon says they do not support any version of Windows 7 even in the compatibility mode. If it doesn't work, see the 64-bit workaround below.

If you have a 64-bit OS, you need to use a workaround. This means you use a computer (virtual, dual-boot, or true second machine) with an older version of Windows installed. If you have Win7 Pro or Ultimate, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. Install them in order. Then install the XP software from the above site in the virtual computer and it will work. (Other virtual computer programs are Parallels and VMWare.) All of the other options will require a licensed version of the older Windows OS. Please note that the virtual computer can't share files directly with the main computer. You'll need to save files to external or removable media (optical media or flash drive, for example) to share them. Additionally your printer can only be installed on the real or the virtual computer at any given time. You will be asked to uninstall if you try to install it to the virtual computer when it is installed on the real machine.

I hope this helps.

Cindy Wells

this is not the reason ..If something should have been wrong with the program and the matching with the operation system ..the software would not been installed at all ..but rejected by the operation system ..
The issue was during the installation probably you did not payed attention when the little cases had to be ticked for to place icon on desktop ..or in the dock ..
Look for the program by the name into the apple menu ..programs....and make a short cut on the desktop when you find it ..or ..unlock the dock ..by right click on it ..and unlock ..than add a new item ...by browsing into the programs for that program ..
But the easy way is to just locate it ..by looking into programs folder or into the apple menu ..and click it from there ..
or ..just search for it ..by name ..

When this happens it means that one of the Spectral Elements in the Scan head, or receiver has failed, or perhaps the color "Filter" has failed. In any even, it is not really something that can be repaired at home. To repair this, and attend to any of those problems, special calibration equipment is required to calibrate the replacement parts. Sometime other "Driver" problems can "Mimic" these hardware faults, so first we must see that it isn't a Driver problem
Remove and reinstall all USB controllers To remove and reinstall all USB controllers, follow these steps: Click Start, click Run, type sysdm.cpl in the Open box, and then click OK. Click the Hardware tab. Click the Device Manager button. Expand Universal Serial Bus controllers. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. Restart the computer, and then reinstall the USB controllers. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. Now AFTER doing that and rebooting, INSTALL the Software all again, if/when asked plug in you unit, BUT NOT before. IF NOT asked. just install the software and drivers, reboot, and then plug in the USB, cable, It still may ask for "Drivers" or just install them, if asked, point it to the location. If you do all this and it is still the same, then you have a hardware fault as first indicated. You will need to find a Nikon, repair agent, and ask for a "Quote" for any repair, this way you can decide to repair or replace.

Go to your setting in the
"add a printer" and add this device.

You can try this solution, but it may not work. As of this time there is no support for your scanner with Vista from the manufactuar.

1) download the xp version driver by going to this link and choosing the Full Version.

http://artectv.com/Service_e/nl/home/Old_drivers.htm

2) right click the exe icon.
select properties , then compatibility and choose xp service pack 2.

Right click again and RUN as administrator
allow this program to run even though it has not been aproved by microsoft.

3) go to c:/windows/twain_32/ePlusPro/Scan32.exe
right click SCAN32.exe
select properties, then compatibility and choose XP service pack .
Right click again and RUN as administrator.

I actually created a shortcut to the desktop of scan32.exe.

Now everytime i click on this..........my artec e+pro scanner work absolutely fine.

The only problem is none of the shortcut butons work on the front of the scanner , but you can choose where to save the image to through the Twain program, then edit it it whatever program you require.

Please follow the below link and download the installer for your CoolScan 4000

http://support.nikontech.com/app/answers/detail/a_id/16453/session/L3NpZC9pODRBbzJNag%3D%3D/p/25%2C27/c/185/r_id/116678/sno/1

Click on "I agree - begin download" and the download will start.

Install it and enjoy.

Cheers

connect after PC start up

Is this what you're looking for?

The GE spec sheets for what is the right charcoal filter are incorrect. You will never find the right one. I have this same microwave and had same problem. I called a local appliance company and they gave me Part No. WB06X10359 and when I googled this part it was not the right dimensions. I finally found the perfect solution. Go to www.rangehoodsfilter.com (Filter Factory-TTN Inc.) and they are customing making the filter for me. I spoke to Dave this morning from Filter Facotry and he's making me one with the following dimensions - 5 7/8" x 13 1/4" x 1/4". The cost is $16.95. If this fits I will order more. The more you order, the cost per unit goes down.

Did you install the scanner latest driver for your Operating system?
if not, go to the scanner manufacture's website to download it
it should be in the support tab
Good luck

I had the same problem with my Coolscan IV. The problem ended up being the scanner, which had several broken pieces in it when it arrived. Since the Nikon repair facility in Las Angles wanted $200 plus parts to look at it and repair it, I subsequently purchased a Coolscan V and went to the Nikon site and downloaded their latest drivers (ns403en_vista.exe) - which worked (works) fine and does a beautiful job. If you follow this route, make sure that you download the correct version, i.e., the Vista version. I have been able to make the scanner work well using both the XP and the Vista Nikon drivers, since I have both an older XP desktop and a new Vista Laptop. Good Luck.

Well, I finally discovered the solution to my problem of not being able to scan...the scanner had several broken parts inside including pieces of plastic wheels and such as well as a spring jammed in the upper slide rail. So, it was not able to re-set or move into the proper position to begin a scan. I called the Nikon repair facility in Las Angles and they wanted $200 to check it out plus parts to fix it. So, instead, I purchased a Coolscan V and it works great! I still have the broken Coolscan IV and may try and have it fixed someday.