20 Most Recent Bunn NHB Coffee Maker - Page 8 Questions & Answers

Did you check to see if the switch on the side is in the proper position? The "l" should be down and the "O" should be up in the air with orange showing. If this is the case, then please get the code date and model located on the bottom of your brewer and contact customer service for further help. 800-352-2866 is the toll free #.

The brewer probably has a bad seal or gasket. By the date code, your machine is 5 years old. If you call Bunn Customer Service they will be able to offer you an exchange of your old brewer for a new one at a reduced price.

The plate inside is not repairable. If you will get the model and date code from the bottom of the brewer and contact customer service, the brewer can be replaced. If the brewer is 3 years old or less, it will be replaced at no cost. If the machine is over 3 years old, it will be replaced at a reduced price.

It sounds like you have a defective seal/gasket. If you will get the model and date code from the bottom of the brewer and contact customer service, your brewer can be replaced. If the machine is 3 years old or less, it will be replaced at no cost. If it is over 3 years old, it will be replaced at a reduced price.

It sounds like a broken seal/gasket. If you will get the model and date code and contact customer service, we will be able to properly assist you in resolving this problem. The machine carries a 3 year warranty so if it is 3 years old or less, it will be replaced at no cost. If it is over 3 years old, it will be replaced at a reduced cost.

It sounds like you have a broken seal/gasket. Please get the model and date code located on the bottom of the machine and call customer service. The machine has a 3 year warranty so if it is 3 years old or less, it will be replaced at no cost. If it is over 3 years old, it will be replaced at a discounted price.

If you will contact Customer Service at 800-263-2256 with the model and date code, they will be happy to help you. The tray assembling itself is not replaceable but the machine does carry a 3 year warranty.

This is an indication that there is an electrical problem with your brewer. Please locate the model and date code on the bottom of the brewer and contact customer service. The machine has a 3 year warranty. If it is 3 years old or less, it will be replaced at no cost. If it is over 3 years old, it will be replaced at a reduced cost.

There is an electrical problem with your brewer. If you will locate the model and date code on the bottom of the brewer and then contact customer service, we will be able to assist you with resolving this problem.

Did you check the switch on the side of the machine to make sure the "l" is in the down position and the "O" is up and you see orange around the switch? If not, then please make sure the switch is in the right position. If this doesn't correct the problem, then please call customer service with your model and date code. The machine carries a 3 year warranty and if the machine is less than 3 years old, we will replace it at no cost. If it is over 3 years old, it will be replaced at a reduced cost.

With the machine plugged in and turned out, pour in 1 quart of white vinegar and place the decanter on the base. Leave the vinegar in the machine for 2 hours and then flush it back out with 8-10 decanters of water.

Tom, your machine is out of warranty but we can offer a replacement brewer for $68.43. In order to do this, please send in a check or money order with your brewer to the following address:
Bunn Corp
900 E Townline Rd
Creston, IA 50801
Please include a note with the machine with your. name, address, and phone number.

If you will get the model and date code located on the bottom of the unit and contact customer service, we will be able to help troubleshoot and resolve your issue.

You might try putting a butter knife underneath the sprayhead to remove it. If this doesn't work, then please contact customer service and request a tool that can be provided to remove the sprayhead.

An overflow can occur when using certain kinds of coffee or the use of a water softener, bottled water, filtered water or reverse osmosis. If you will get the model and date code located on the bottom of the machine and contact customer service, a flow restrictor sprayhead can be sent out to you that will eliminate this problem.

Please get the model and code date from the bottom of the machine. Then contact customer service and provide this information. If the machine is 3 years or less old, the machine can be replaced at no cost. If it is over 3 years old, it will be replaced at a reduced cost.

The machine requires an initial set up to be completed before using it. Fill the decanter with cold water and close the lid. It will take 3 minutes to partially fill the water tank in the back. Then fill the decanter again with cold water and pour in and close the lid. Then plug in the machine and turn the vacation switch on the side of the machine on. After 15 minutes, you will be ready to brew coffee. Then you will get your filter basket ready with the filter and grounds. Pour in from 4-10 cups of water and place the decanter on the base. Close the lid and the coffee will begin to brew. If you will call customer service with the model and date code, a use and care manual can be sent out to you at no cost.

When setting up a new machine, it requires 2 full decanters of water to be poured into the machine. After you have done this, then you plug the machine in and turn on the vacation switch on the side of the machine. After 15 min, then you will pour in 4-10 cups of water and it will force out the hot water from the tank in the back and brew the coffee. If this doesn't correct the problem, then please call customer service with the model and date code.

Please call customer service with the model and date code and we will be happy to assist you with this issue.

You might try this first. Remove the entire top lid and remove the clear suction cup located near the back of the brewer. Clean this cup with white vinegar and also take your deliming tool and place it in the hole where the suction cup was and clean out. If this does not correct the problem, please call customer service with the model and code date. If your machine is 3 years old or less, we can replace it at no cost. If it is over 3 years old, we will replace it at a reduced price.