Top 20
Nortel Norstar M7310 Telephone Questions & Answers
When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing.
Also on that same extension calls do not transfer to voice mail.
- Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
- Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
- Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.
- Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
- Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.
How do I unlock voicemail on a hand set?
Enter the admin mailbox (usually FEATURE 981). Follow the prompts to enter the mailbox change menu for the box you need to reset and select the "reset password" function. This unlocks the box and sets the password to 0000, which will then prompt the user to enter a new password when the mailbox is opened. Btw, I’m available to help over the phone in case u need at
https://www.6ya.com/expert/dave_fb2c45146b845cea
Turn off the auto attendant for the Nortel Phone
To turn off the auto attendant:
Press the program key. The display will indicate:
PLEASE SELECT
PNON ANSW OTHER
Press the key under ANSW. The display will indicate:
AUTO ATTND: ON
BACK CHANGE NEXT
Press the key under CHANGE. The display will indicate:
AUTO ATTND:OFF
BACK CHANGE NEXT
That's it. Now press the program key to finish. If you need more detailed instructions, please follow the user manual: Nortel pdf manual
Find IP adress
To find internal ip1. Click start-> run->cmd and press Enter
Command prompt dialog box will appear on the screen .
2.In that type ipconfig to view your ip address.
If you want to determine your external/WAN ip address visit
Ip-details.com
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