20 Most Recent Riccar 8955 Upright Vacuum Questions & Answers


Hi susanchri43,

Have you tried resetting the machine using the reset button on the back of the vacuum? If not please press the reset button. Here are additional troubleshooting steps that you may apply to determine what's wrong with it.

1. Ensure that the power cord is firmly in. You may also try to unplug and replug the power cord.

2. This vacuums are equipped with a thermal motor protection circuit that will shut the vacuum down if it detects excessive heat up. Overloading due to a clog, or the bag being full can cause heat up.

3. Check the hose pipe or the upright's mouth and remove any obstacles. Use a broom handle to poke any debris that may become trapped in the hose.

4. Unplug the machine and use your fingers to pull out any debris in the machine's mouth. Cut any thread or string that may have become wound around the rollers. Plug the machine back in and press the reset button on the back of the vacuum.

5. Switch the carpet switch to the "Carpet" position if you are using the vacuum on carpet and the vacuum won't pick up debris. Turn the tool activation switch to the "Off" position. Take a look at the light marked "Brushroll." If it's illuminated, remove the cause of the jam at the brushroll.

6. If the vacuum allows dust to escape, check if all the covers are tight. The filters and vacuum bag must be installed correctly. The filters snap into place and cannot be washed and re-used. Make sure the base of the bag collar is on the bag supports.

Hope it helps.

Thank you for using FixYa.

Riccar 8955... | Answered on Feb 24, 2019


Hello,

This sounds like it is most likely a belt issue with your Riccar. In order to verify this, turn the vacuum on and turn it over on it's side after making sure that the carpet / floor switch on the top of the roller brush housing is turned to Carpets.

When you turn the vacuum on after changing the switch to carpet mode, does the roller brush spin? The belt controls the the roller brush and makes it spin. When the belt is broken or stretched out, and the brush is not spinning, or stops as soon once it hit carpeting, the brush roller will no longer help pull the vacuum forward. This would explain why the vacuum is very hard to push.

In order to help you the best, I went ahead and took some pictures for you on how to change the belt. The only really tricky part is the clutch actuator arm. If you don't already have a new belt, here's a link for you to a 2 pack of belts for your 8955 on our website:
Riccar 4000 / 8000 Series Upright Belts (2pk)

The model that I took pictures of is actually a model 8650, but this is identical in every way to your 8955 in terms of changing the belt.

What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum2_bing.gif cleaner is unplugged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.


485aeb8.jpg
Step 2: Unscrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, this is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;



Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;

fa36553.jpg

Step 5: Once you have removed the actuator arm from the clutch, as well as the belt guard, lift straight up on the roller brush and remove the roller brush from the vacuum cleaner:




Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take a new belt and wrap it around the metal pin in the back of the vacuums agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;

f76bd31.jpg


Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), put the other end of the belt through your roller brush;

68efbd6.jpg


Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, as well as continuously having to replace belts. You can see on the end cap of the roller brush (the right side where the belt rides) that there are two little teeth that protrude out of the end cap. Here's a picture of how it looks:

96719f8.jpg

Step 9: With the roller brush inserted through the belt, position the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove inside of the roller brush housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

837f4a1.jpg

Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right.

Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Make sure that the rug / floor switch set to the carpet setting again, and then turn the vacuum upside down again so the brush and belt are exposed again.

Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.

f8f8407.jpg

tep 13: The last tricky part can be reinstalling the metal bottom plate. There is a little lip on the front of the vacuum cleaner that the edge of the bottom plate has to slide under for it to be installed properly. A lot of people just install the bottom plate over top of this lip, and this prevents the brushes from hitting the carpet as close as if the bottom plate is correctly installed. It will take away the vacuums cleaning cleaning ability dramatically. Here's a picture of the lip with the bottom plate in the backgroud;

Step 14: Slide the metal bottom plate into the lip on the vacuum cleaner, and fasten the screws back into the bottom plate to secure it. This is the way it will look if the bottom plate is installed the WRONG way.

381c631.jpg

Here's a picture of the RIGHT way to install the bottom plate:

0b3129c.jpg

The Riccar 8955 is great vacuum, and cleans better then most other upright s when it has a new belt on. I hope that this repair solution is helpful to you in fixing your vacuum. If you did, please be sure to click the Thumbs Up Icons in the top right hand corner of the solution. Feel free to request a clarification on the repair if you have any questions. I'm always happy to answer any questions. I hope will consider GoVacuum.com storefront for any Riccar supplies that you may need. We carry all Riccar Vacuum Bags, Filters, Belts, and Parts.

Thank you very much,

Chris J.
GoVacuum

Riccar 8955... | Answered on Sep 06, 2018


Take off the bottom plate to gain access to the belt area.

Riccar 8955... | Answered on Jun 03, 2016


Start by replacing the belt if it's over six months old. There is a clutch assembly that may have some wear. The clutch rubber pad assembly may be worn if the machine is old or has not been serviced.

Riccar 8955... | Answered on Jun 03, 2016


The reset switch is on the back at the lower left corner.

Riccar 8955... | Answered on Jun 03, 2016


The lower cord hook is held in by a screw removed with a phillips screwdriver. The upper cord hook has a nut on an "L" shaped bolt. The "L" goes through the hole in the handle. Reassemble the cord hook parts in the same way they were before.

Riccar 8955... | Answered on Jun 03, 2016


The black wire goes to the switch, the white cord goes to the white wire in the vacuum.

Riccar 8955... | Answered on Jun 03, 2016


Remove the dust compartment door to gain access to the cover over the wiring and switch compartment. Remove three screws to gain access to be able to remove the old power cord and slide it through the hole in the back of the vacuum. Put new cord through the hole and wire back up as it was before.

Riccar 8955... | Answered on Jun 03, 2016


It has automatic height adjustment.

Riccar 8955... | Answered on Mar 08, 2016


Have you tried changing the height adjustment? There should be a knob or lever that allows you to adjust the height of the beater brush to accommodate different carpet lengths. Even with a new belt, the brush will not spin if the height is too low. Try adjusting it all the way up, then while it is running, adjust it down until there is some resistance. The beater brush should just barely scrape the top of your carpet.

Riccar 8955... | Answered on Aug 30, 2015


heres a manual it should tell you how to do it :) http://media.riccar.com/manuals/8900_Series_Manual.pdf

Riccar 8955... | Answered on Apr 12, 2015


The reset button does not have a significant amount of movement in response to pressing to with a paper clip or ball point pen. If the vacuum does not start upon pressing the button, then either the thermal protection circuit is not why the vacuum stopped in the first place or the reason the thermal protection circuit tripped has not been cleared. Quoting from the manual


"Your Riccar vacuum cleaner comes equipped with a Manual Reset Thermal Fuse Protector. This thermal protector is designed to protect your vacuum cleaner from overheating due to a restriction in airflow (i.e. clogged hose, operating the vacuum without a bag). Should this situation occur, the thermal fuse protector will safely shut off the vacuum cleaner to avoid any potential damage. NOTE: To determine it was the thermal fuse protector that turned off your vacuum
cleaner, please refer to the vacuum cleaner's headlight. If the headlight is on while the motor is off, then the thermal fuse protector did safely shut down the motor. If both the headlight and motor are off, then there is some reason other than the thermal protector (i.e. pulled plug) your vacuum is off.
To reset the thermal fuse:
. Unplug the vacuum cleaner

  1. Check for problem - over-filled bag, clog in hose, clogged filters, etc.
  2. Correct problem
  3. Locate "tripped" fuse - the small white button located on the bottom of the back side of the main body (roughly one inch to the right of the left wheel)
  4. Using a pencil, paper clip or other pointed object, push the reset button in
  5. Plug vacuum cleaner in and resume use"

Riccar 8955... | Answered on Mar 09, 2015


Visit your local Riccar retailer

Riccar 8955... | Answered on Jan 13, 2015


On the back towards the bottom

Riccar 8955... | Answered on Jan 13, 2015


Remove the bottom plate, remove the clutch switch lever, remove the brush roll. Install new belt and reassemble in reverse procedure.

Riccar 8955... | Answered on Jan 13, 2015


The bearings in the brush roll can be replaced if. It has the metal brush roll. Remove the cotter pin to remove end caps and remove the shaft. Remove the plastic bearing holder on the belt end or the metal bearing holder on. The other end.

Riccar 8955... | Answered on Jan 13, 2015


Remove the bag door cover, remove the screws holding the cover over the switch and wires coming into the body of the vacuum. Remove two screws holding the cord in place, unhook the old cord and install the new one the same way the old on was

Riccar 8955... | Answered on Jan 03, 2015


Recline the handle backward. There are two little catches on the filter cover, pull them to remove the cover. Remove the filter and replace.

Riccar 8955... | Answered on Jan 03, 2015


Remove the screws holding the bottom plate on. Remove bottom plate. If it's an 8955 or model with clutch to shut off the brush roll remove the rod that goes from the lever to the clutch. Look closely how the rod and brush roll are positioned in the vacuum so you can reinstall it the same way. Remove the brush roll and install the new belt and then put back together as it was.

Riccar 8955... | Answered on Jan 03, 2015

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