20 Most Recent Broderbund Printmaster Silver 12.0 - Page 5 Questions & Answers

What version of the typing program do you have? You have a few choices, depending on what OS runs the version you have.

If the program ran under Vista or XP (version 20 lists Vista compatibility), the compatibility mode is likely to work. For this, right click on the installer. Then choose Properties and then the Compatibility tab. Turn on Run program as Compatible with the appropriate OS. Then right click again on the installer and choose Run as Administrator. Then check if the program itself is running in the compatibility mode by right clicking again and choosing Properties.

If the compatibility mode doesn't work (for older versions of the software), you can use a computer (virtual, dual-boot, or true second machine) with an older version of Windows installed. If you have Win7 Pro or Ultimate, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. Install them in order. Then install the XP software on the virtual computer and it will work. (Other virtual computer programs are Parallels and VMWare.) All of the other options will require a licensed version of the older Windows OS. Please note that the virtual computer can't share files directly with the main computer. You'll need to save files to external or removable media (optical media or flash drive, for example) to share them.

Your final option is to upgrade to the current version. The 25th Anniversary edition runs under Windows 7. Other editions are not listed as compatible at the Broderbund site. You can try the Microsoft Windows 7 Compatibility Center for more information on tested software. My ISP is slow to connect to the site.

I hope this helps.

Cindy Wells

Broderbund... | Answered on Apr 13, 2011

Printshop version 10 is unfortunately NOT compatible with Windows 7. You will need to upgrade to at least version 23.

Broderbund... | Answered on Apr 04, 2011

The problem your facing is often caused by a damaged disc. I'll outline two solutions for you, the first involves the disc itself.

1.) insert the disc into the drive, close the autorun screen (setup screen)
2.) click start / my computer
3.) right click the disc drive with your disc in it and click open
4.) hold ctrl and press a or click edit select all
5.) hold ctrl and press c or click edit copy
6.) minimize the window
7.) right click on your desk top and create a new folder, (call it anything you want)
8.) double click on the folder to enter it
9.) hold ctrl and press v or click edit paste
10.) all the fies from the disc will be copied to this folder, if completed without any errors, simply double click on the setup / install icon to install the program.

Method 2 if the above fails.

1.) click on this like http://www.filestube.com/5c66b8541a429ddc03e9,g/PrintmasterPro.html
thats an iso image file of the print master 18 disc
2.) download the file
3.) burn it off to a dvd using ultra iso, a trial version will ,do download it here
download it, install it, double click on the printmaster disc, iso file, burn it to a cd
4.) install it as you would but USE THE SERIAL NUMBER AND KEY FROM THE ONE you PURCHASED!. piracy is illegal and fixya does not condone it, but seeing as you already brought it you already have a serial number and key so you dont have to worry. the disc image has a readme file for extra instructions.

Broderbund... | Answered on Mar 31, 2011

The best removal tool is revo uninstaller. (The free one will do the job!) It will check for all links and files and delete them for you. the medium setting is enough for most operations

Broderbund... | Answered on Mar 17, 2011

I would advise you to contact the store you got it from immediately. After all, they sold you a copy you cannot install or activate, which means you're entitled to a refund or at least a replacement copy with a product code included.

Broderbund... | Answered on Mar 15, 2011

This software will need to be ran in compatibility mode as it was designed for Windows XP and will not work properly on Vista without running it in compatibility mode. Follow Microsoft's instructions here:

Broderbund... | Answered on Mar 07, 2011

Have you updated your McAfee regularly? Also, McAfee may not be enough to detect spywares. I recommend spyware doctor from download.com

Broderbund... | Answered on Mar 05, 2011

You will need to contact the company's customer service department for assistance with that. You should be able to go to their website and select customer to get a phone number or live chat.

Broderbund... | Answered on Mar 04, 2011

if you dont know what it will do dont download it

Broderbund... | Answered on Feb 28, 2011


That is a very tall order. All the current versions of Windows will not accept 3d Home Architect. And only the older versions will. No one can do anything about it. Sorry about that. Older software is not compatible with current OSs.

Broderbund... | Answered on Feb 09, 2011

Take a close look at the code:
* ZERO versus OH
* ONE versus ELL
* FIVE versus ESS
* SIX versus EEE
* EIGHT versus BEE
and type it correctly.

Broderbund... | Answered on Jan 21, 2011

Can you tell me what device is this? If you can state the manufacturer and model as well.'

Broderbund... | Answered on Jan 06, 2011

remove it from add/remove programs, click start - control panel- add/remove programs

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/charles_c2f37a3461344482

Broderbund... | Answered on Dec 15, 2010


There are two things I need to know before I can solve the problem.

1. what windows is installed on the computer? Is it windows 2000, windows xp, windows vista, windows 7 or something else?

2. do you know if the windows is 64bit version? If you don't know, do you know how much RAM memory does the computer have? less than 4GB? more than 4GB?

To find out which version it is 32 or 64 hold down the windows key and press r, in the run menu that comes up write msinfo32 and click OK

Now on the system information page that opens, on the right of the window find system type

Tell me what it says there if you don't know if the computer has 64bit or 32bit windows installed.

Broderbund... | Answered on Dec 11, 2010

You should be able to go back to the website and try to re download the program. If you still have issues with installing and accessing it you may want to contact their support team for assistance. It shouldn't have taken that long to download the program, especially at high speed. Another thing I would recommend to do would to go to the website and check the compatibility with the program and your system. It may require some sort of upgrade to a driver or memory. Let me know what happens after you go to the programs website to check for any compatibility issues and such. I will assist you further at that time if need be.

Broderbund... | Answered on Nov 09, 2010

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