20 Most Recent Whirlpool GSS30C6EYW 30 cu. ft. Side-by-Side Refrigerator with Tap Tou - Page 6 Questions & Answers

Hi john_jaeg556,

It seems like your auger motor was shorted out. That is fairly common with this model because water will drip straight down onto the auger motor.

You should be able to replace the part yourself if you're handy. To access the part, you open the freezer door first. Get on your hands and knees and look under the ice dispenser area. There is either a 4" x 6" plastic cover you can unscrew to access the motor, or you need to remove the ice bin and remove everything from the top down.

Hope it helps.

Thank you for using FixYa.

Simple solution works in many cases. Thaw machine out. Unplug and open doors, let stand for 4 hours. Plug back in and test.

unit could be leaking refrigerant or have a bad temp control or fans may not be runing check all

Does your refrigerator have a water filter? if it has one it will be in the kickplate/grill below the freezer door. If it has one replace the filter.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator

Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Hello,

In a case like that most likely the door gasket isn't sealing on that corner , a dollor bill placed around door then close it should have some resistiance when pulling it out, if it comes out easily the door gasket needs replacing

Gene

Have you cleaned the condenser grill and made sure you have plenty of air flow around the unit? It might also be time to take the food out and completely defrost your freezer! Since you do have an ice build up on your evaporator grill.

You will probably have to remove the back panel, which is the evaporator cover. The defrost water drain is always at the base of the coil. **** the drain out and pour some hot water down it

You need to replace the door gasket. It's leaking air causing the frost.

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Either a filter needs changing or the water valve.

Hi,

Here is a tip that I wrote about refrigerators and the fan noisethat they develop sometimes...

RefrigeratorFan Noise
heatman101

Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

I hope this helps........

Best regards.

What model is there?

defrost cycle is innactive, will ice up shortly and may not turn compressor off, defrost the unit totally(Turn off for 2 days with door open) and remove all water from the unit once done. Restart unit and should work normal for a week or so, ie...defrost cycle...get back to me if this is the case and will sort it from there, [email protected] Russ

Your defrost heat element is shorting, resetting will make it work till defrost cycle kicks in and HEY PRESTO""shorts again...very common fault and bugs the hell out of all of us, check it and I am pretty sure that is the fault. Or you are getting water or condensation in the control panel but very rare.

Regards and hope that sorts the issue...Please dont forget to Vote, I do this for free, Russ

This one requires more information. If the breaker trips randomly, then I say there is grounding problem between the plug and the freezer itself. I know the UK has a very large plug and it requires a serious connection into the wall. I would check and make sure you have a good ground on the box itself. You may have to removed the back and look at the connections If you have a V-OHM meter you can verify the ground through different parts of the freezer. If this never happen before and you just bought this freezer I would replace the breaker with a new one. The breaker maybe damaged and sensitive to heat from the current draw of the freezer. Also make sure it is the correct ampere required to run the freezer.

check your defrost timer manually rotate it possible stock up or replace if damage check the resistance of your defrost heater if good the freezing is normal try to adjust it to the next level of adjustment then conduct observation. check also the thermodisc it is connected to sense the ice vulging of your unit that trigger the defrost heater and defrost timer observe unit.