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- Page 4 Questions & Answers
I am trying to access
Broderbund is not an operating system, it is the retailer of the program you purchased.
Depending how old the software is that you installed, the download site may no longer exist nor the software supported any longer.
Find out what software you recently installed from the company and go to their website to determine if it still exists and if you are able to download a new version.
on Sep 12, 2011
I have a new windows
If you bought the software in 2008, there is a good chance that the link to the certification server may have changed, from what was bundled into the software, to another site.
Below, is their contact information. Please use it to call them and ask for assistance in registering their software.
They have provided a 800 number and three contact links to gain access to their Customer Service and Support.
on Sep 01, 2011
Can not print on the
Are you able to open the software?
What happens when you try to print does it display any error message?
Can you print directly from windows like Word or Excel or just go to a picure right click and print.
When was the last time it worked?
Thanks a lot!
on Aug 01, 2011
I purchased WILL WRITER on
Welcome to Fixya.
As i check the address that you provide i received
the information below. You need to contact their support because you need to provide the order number so that they will provide you a link for download. With your request that you want a disk you can inform them if it is possible. Just click on the contact support link below and provide the mandatory details that is needed.
Download Attempts Exceeded
You have exceeded the number of allowed download attempts.
You are allowed 3 download attempts; after 3 download attempts or 90 days the link will expire. If you purchased download insurance, the link will expire after 1 year or 3 download attempts, whichever happens first, from the date of purchase.
If you need to request additional download attempts please contact support with your order number for assistance.
Thanks for using Fixya.
on May 18, 2011
I have Mavis Beacon teaches
What version of the typing program do you have? You have a few choices, depending on what OS runs the version you have.
If the program ran under Vista or XP (version 20 lists Vista compatibility), the compatibility mode is likely to work. For this, right click on the installer. Then choose Properties and then the Compatibility tab. Turn on Run program as Compatible with the appropriate OS. Then right click again on the installer and choose Run as Administrator. Then check if the program itself is running in the compatibility mode by right clicking again and choosing Properties.
If the compatibility mode doesn't work (for older versions of the software), you can use a computer (virtual, dual-boot, or true second machine) with an older version of Windows installed. If you have Win7 Pro or Ultimate, you can create a virtual XP computer for free. Download and install Virtual PC and XP mode from Microsoft. Install them in order. Then install the XP software on the virtual computer and it will work. (Other virtual computer programs are Parallels and VMWare.) All of the other options will require a licensed version of the older Windows OS. Please note that the virtual computer can't share files directly with the main computer. You'll need to save files to external or removable media (optical media or flash drive, for example) to share them.
Your final option is to upgrade to the current version. The 25th Anniversary edition runs under Windows 7. Other editions are not listed as compatible at the Broderbund site. You can try the Microsoft Windows 7 Compatibility Center for more information on tested software. My ISP is slow to connect to the site.
I hope this helps.
on Apr 13, 2011
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