20 Most Recent Oliso TG-1600 Smart Iron TG1600 Questions & Answers

You would have to take it apart and check the following in this order with a multimeter. Element continuity. Switch operation. Thermostat. Wiring plug to internal junction terminals ..

If your Oliso iron is not lifting up and down properly, there could be a few possible causes:

1. The steam function may be on: If the steam function is on, it can prevent the iron from lifting up and down. Make sure the steam function is turned off before attempting to lift the iron.
2. The iron may be in "locked" mode: Some Oliso irons have a locking mechanism that keeps the iron in place during storage. If the iron is in locked mode, it will not lift up and down. Look for a switch or button on the iron that releases the lock and allows the iron to move freely.
3. There may be debris or a loose object inside the iron: Sometimes, debris or a loose object can get stuck inside the iron and prevent it from lifting up and down. Try shaking the iron gently or turning it upside down to see if anything falls out.
4. The iron may be defective: If none of the above solutions work, it's possible that the iron is defective and needs to be replaced. Contact the manufacturer or retailer where you purchased the iron for assistance with a possible refund or exchange.

In any case, it's important to unplug the iron and wait for it to cool down completely before attempting to troubleshoot or repair it.

Call 1-800-899-5157 - or - email [email protected] They made this and they are the experts.

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Cal, email, or online chat with Oliso customer support to ask for assistance. https://www.oliso.com/contact/

8:30AM - 4:30PM (PACIFIC) MON-FRI

1-800-899-5157

[email protected]

Look for a local repair shop. We have not been told what is wrong and someone who can see it might be able to find out.