20 Most Recent Dyson DC41 Animal Bagless Upright Vacuum Cleaner Questions & Answers


Check for a clothes peg at the motor iintake port. They can get that far then jam at the curve so tight youll wonder how you missed it. It will drastically reduce suction yet not cause a clog , and you can't see it

Dyson DC41... | Answered on Feb 10, 2017


Piece of wire (coat hanger)

Dyson DC41... | Answered on Dec 09, 2016


No blocks in the hose? Compress it and run a coat hanger through it.

Dyson DC41... | Answered on Feb 10, 2016


Hi, have you checked to see if something is jamming it . Ok nothing there the dyson brush head has a small motor and circuit board this may have blew the board or burnt the small motor you will have to get the brush bar unit checked.

Dyson DC41... | Answered on Dec 27, 2015


You most certainly shorted this out and will need a new cord. Easy fix but you will have to take it apart and find where it failed. I doubt the motor fried but it is possible. When you take it apart look for the burn mark left by the electrical arc. That is the point you fix.

Dyson DC41... | Answered on Dec 27, 2015


Hi there, it's Allan at Dyson.

This part is not designed to be dismantled by customers and is instead a job for an engineer.

The clicking noise is not necessarily internal as it is possible that there is something that is caught that can be removed without disassembly.

This is something that will require a conversation to help diagnose and then have an engineer booked if required.

If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes

Allan

Dyson DC41... | Answered on Sep 24, 2015


Hi Margaret, it's Jack at Dyson.

Although I understand you've already checked your DC41 Animal for blockages, it does sound as if there is an obstruction somewhere inside the hose, wand or changeover valve of your machine. This is quick and easy to check for, and our video guides below will walk you through each step:


I'm confident this will help, but you're welcome to contact the Dyson Customer Helpline directly if you'd like further assistance after giving this a try. If a repair or a replacement part is needed, our experts will be able to confirm whether this is covered under your Dyson warranty.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dyson DC41... | Answered on Jul 06, 2015


Hi there, it's Jack at Dyson.

Like most Dyson vacuums, DC41 includes a thermostat which shuts the machine down for protection if it starts to overheat. If you've already washed both filters - in normal use we recommend doing this at least once every three months - there may be a temporary blockage somewhere in your machine.

To resolve this, please follow each of the steps shown in our two video guides below. This will ensure the wand, hose and all internal ducts are free of blockages:


I'm confident this will help, and get your DC41 up and running as normal again. But if you would like some further help from our experts, you're welcome to get in touch directly. In the event of your machine needing a repair, we can also confirm if this is covered under your Dyson warranty. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Dyson DC41... | Answered on May 06, 2015


Hi there, it's Jack at Dyson.

I'm sorry to hear about the issues you're currently experiencing with your DC41 Animal, but from your description of the problem I'm confident that we can resolve this for you.

Just to make you aware, it's normal for dirt and debris not to spin within the clear bin - in fact, at the base of the bin are four 'baffles', engineered to capture the debris from the airflow and force it to settle. This isn't in itself an indication that there's a fault with the machine.

I'd like to take some further details to help get your DC41 up and running again. At your earliest convenience, please email askdysonUS@dyson.com and our experts will be in touch. We'll look forward to hearing from you.

Dyson DC41... | Answered on Oct 03, 2014


Hi Ann, it's Jack at Dyson.

I'm sorry to hear about the issues you're currently experiencing with your DC41 Animal, but from your description of the problem I'm confident that we can resolve this for you.

Just to make you aware, it's normal for dirt and debris not to spin within the clear bin - in fact, at the base of the bin are four 'baffles', engineered to capture the debris from the airflow and force it to settle. This isn't in itself an indication that there's a fault with the machine.

I'd like to take some further details to help get your machine up and running again. At your earliest convenience, please email askdysonUS@dyson.com and our experts will be in touch. We'll look forward to hearing from you.

Dyson DC41... | Answered on Oct 02, 2014


In the battery compartment (if you're asking about the cell)

Dyson DC41... | Answered on Sep 30, 2014


They just pull out on each end. The shaft goes all the way from one end cap to the other.

Dyson Vacuums | Answered Yesterday


The latch might be clogged with dirt or gunk

Dyson Vacuums | Answered Yesterday


There is a lever on the back of the vacuum you can turn to allow the filter to come out.

Dyson Vacuums | Answered Yesterday


If it has good suction but won't pick up dirt off the floor it probably needs the belts or clutch replaced.

Dyson Vacuums | Answered Yesterday

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