20 Most Recent Movado® Series 800 Blue Chronograph Watch for Men Questions & Answers

you do not need to return, as this is re-settable. Pull out crown to the first position (date setting) and then toggle with upper push button. If upper button do not do the job, try the bottom one. When you reach 12, then push the crown back in. Start the chrono, stop it and check if it returns to 12.

I wouldnt try to return it. I would go back and inform the store of the problem you have and they have no choice but to either fix it, show you how to solve the problem, exchange it, or at the least, return it but please give them a chance to fix the issue.
Best wishes,

I would ask a jeweller.

yes it is fully authentic

you can check simply by go to movado website

Check your work.

Is it a Chronograph. Sounds like it is stuck on Timing. Did they put the correct battery in? https://www.fixya.com/support/r27181038-changing_watch_batteries ..

yes

https://www.movado.com/on/demandware.static/-/Sites-MovadoUS-Library/default/dw9a9df660/content-assets/manuals/pdfs/movado/MOD-16-387_Movado%20Bold%20Touch%202%20Online%20Op%20Manual.pdf

Hello, Charleen - Take your watch to any nearby jewelry store. They should carry the right battery for your watch and install it as part of the battery purchase. Best wishes.

Hello, An - See my answer to the first time you asked your question about the Movado Bold wristwatch: http://www.fixya.com/answer/answerpageslideview.aspx?ctg=mine&fml=0&brd=1904&thid=27042006 Best wishes.

Hello, An -The Movado wrist watch you seem to be asking about may be a men's two tone silver dial watch. It seems the number 885997218849 is the UPC (Universal Product Code) assigned to that model of Movado watch. That model of watch carries the MPN (Manufacturer's Part Number) of 3600431.See the image and information on the Movado Bold wristwatch on this Movado web page:http://www.movado.com/us/en/shop-watches/movado-bold-3600431.htmlThe price (US dollars) on that web page is for a new wristwatch. If you are hoping to resell your watch, I suspect you cannot ask the price of a new watch.Best wishes.

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