20 Most Recent Raymond Weil Automatic Watch Questions & Answers


hi if its new then send it back as their clearly is a fault with this watch its clear that a part in the watch is sticking causing the time loss ie the second hand would stop going round then would free itself if this is the case then the watch would need stripping and rebuilding and this is beyond anything a novice could do to put right,

now the other problem you could have is that the hour or minute hand may not be fitted correctly causing it to slip if the watch was shocked or knocked at any point this could cause one of the hands to jump round a bit causing it to display the wrong time but to put this right it would mean stripping the watch down and this is just something you would not be able to do yourself.

what you could try is not wareing the watch for a couple of days leave it somewhere where it cant get knocked then see if it loses any time if it does then its clear that their is a sticking part inside the watch with may just need greasing but could need parts replacing, how ever if it dont lose time when its not been worn then this would point towards the hands been loose causing them to jump making the time alter.
either way this should not be happening to a new watch i would take the watch back to where you brought it from and get it exchanged this isnt something you can repair yourself as you would need specialist tools and it would be to difficult to do.
even if you took it to a watch shop they would send it back to the makers as its the only way you can get this repaired.

Check your warranty and take it back and get an exchange if this is possible.

Let me know how you get on or if you need further assistance ok

Raymond Weil... | Answered on Mar 02, 2010


Type in your browser: WATCH REPAIRS IN (your home town and country). You will see quite a few watch repair shops. Visit the closest one and ask for overhaul (full service). No need for specific RW watch repairer, as the warranty expired long time ago and any decent watchmaker can do the job for you. Rate me, plz.

Raymond Weil... | Answered on Feb 27, 2010


This is best taken to watch repair facility or contact customerservice@sevillewatch.com the authorised repair service for weil

Raymond Weil... | Answered on Sep 23, 2009


If i were you , i'd contact directly the brand on their Official Website. This is best done by watchmaking specialists :
RAYMOND WEIL Swiss Watches

Raymond Weil... | Answered on Sep 23, 2009


$450 to $1,300 new. They go by names rather that model numbers. That looks like a serial number, but you could ask direct. They are all self winding automatics except for some fakes. You can test this yourself. Hold the watch in one hand by the strap and tap it sharply onto your other hand twice in quick succession. Put the watch quickly to you ear and see if you can hear the counterweight spinning, and then slow down and stop.

Raymond Weil watch Serial K004743 Google Search

https://www.raymond-weil.com/en/faq-and-contact

Raymond Weil... | Answered on Jan 30, 2018


Let me be honest with you. Dont. If you dont know what your are doing to change a battery, you will do more harm then good. And once that happens, you will lose your RW warranty.
My best solution is to take to a certified local RW dealer and if you dont know who is in your area, check this link:
http://www.raymond-weil.com/EN/RW-Geneva/Contact-Us.html

Best regards

Raymond Weil... | Answered on Jan 16, 2015

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